Dell Desktop and Notebooks User's Guide

Dell Desktop and Notebooks

User's Guide

Contents

1 Introduction................................................................................................................................. 6

Finding Information................................................................................................................................................................6

Documents Shipped with Your Computer and Available Online...................................................................................... 9

Product Information.............................................................................................................................................................10

My Dell Support Center.......................................................................................................................................................10

2 Using The Battery....................................................................................................................... 11

Checking the Battery Charge..............................................................................................................................................11

Dell Battery Information Utility........................................................................................................................................... 12

Conserving Battery Power..................................................................................................................................................12

Storing a Battery.................................................................................................................................................................. 12

3 Using the Display........................................................................................................................ 13

Switching the Image From Computer Display to a Projector......................................................................................... 13

Making Images and Text Look Bigger or Sharper on the Screen: Setting Display Resolution and Refresh Rate... 13

Using the Ambient-Light Sensor........................................................................................................................................ 14

4 Playing Multimedia..................................................................................................................... 15

5 Connecting to a Network.............................................................................................................16

................................................................................................................................................................................................16

Setting Up Local Area Network (LAN) and Wireless Local Area Network (WLAN)................................................... 17

Connecting to a WLAN........................................................................................................................................................17

Dell QuickSet Utilities/Dell ControlPoint........................................................................................................................... 18

Mobile Broadband or Wireless Wide Area Network (WWAN)....................................................................................... 18

6 Connect to a Device.................................................................................................................... 19

Connecting the Computer to a Television (TV)...............................................................................................................19

Enabling the Display Settings for a Television (TV).........................................................................................................19

Using An External Monitor................................................................................................................................................. 20

Using an External Monitor as Your Primary Display: Swapping Primary and Secondary Displays............................ 20

Setting Up Your Printer...................................................................................................................................................... 20

Wireless Printing...................................................................................................................................................................21

Connecting a device using Bluetooth............................................................................................................................... 22

7 Drives and Ports......................................................................................................................... 23

DisplayPorts / Mini-DisplayPorts.......................................................................................................................................23

Audio Connectors................................................................................................................................................................ 23

eSATA Connector................................................................................................................................................................24

High Definition Multimedia Interface (HDMI).................................................................................................................. 24

Network Connectors...........................................................................................................................................................24

IEEE 1394..............................................................................................................................................................................25

Sony/Philips Digital Interface Format (S/PDIF)............................................................................................................. 25

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Contents

8 Power Management Modes......................................................................................................... 26

Power Plans......................................................................................................................................................................... 26

9 Keyboard and Touchpad.............................................................................................................. 27

Using the Keyboard and Touchpad................................................................................................................................... 27

Keyboard Properties............................................................................................................................................................27

Touchpad.............................................................................................................................................................................. 27

Customizing the Touchpad and Trackstick......................................................................................................................27

Changing the Trackstick Cap.............................................................................................................................................27

10 Security................................................................................................................................... 28

Using PC Cards....................................................................................................................................................................28

Card Blanks.......................................................................................................................................................................... 28

Extended Cards................................................................................................................................................................... 28

Smart Cards......................................................................................................................................................................... 28

Passwords............................................................................................................................................................................ 29

Trusted Platform Module (TPM)...................................................................................................................................... 30

11 Drivers......................................................................................................................................32

Identifying Drivers................................................................................................................................................................32

Reinstalling Drivers.............................................................................................................................................................. 32

12 Restoring Your Operating System...............................................................................................33

13 My Dell Downloads.................................................................................................................... 34

14 My Dell Support Center............................................................................................................. 35

15 Smart Settings......................................................................................................................... 36

16 Dell Digital Delivery................................................................................................................... 37

17 Windows Live Essentials 2011..................................................................................................... 38

18 Dell Webcam Manager............................................................................................................... 39

19 Using a Touchscreen Display (For Tablet PC's)............................................................................40

20 System Setup........................................................................................................................... 41

Boot Sequence..................................................................................................................................................................... 41

Navigation Keys....................................................................................................................................................................41

Updating the BIOS ............................................................................................................................................................. 42

System and Setup Password............................................................................................................................................. 42

Assigning a System Password and Setup Password................................................................................................ 42

Deleting or Changing an Existing System and/or Setup Password........................................................................43

Disabling a System Password...................................................................................................................................... 43

Contents

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21 Troubleshooting Your Computer.................................................................................................45

Dell Technical Update Service........................................................................................................................................... 45

Dell Diagnostics....................................................................................................................................................................45

Drive Problems.....................................................................................................................................................................45

E-Mail, Modem, and Internet Problems............................................................................................................................45

Error Messages....................................................................................................................................................................46

Keyboard / External Keyboard Problems..........................................................................................................................51

Lockups and Software Problems....................................................................................................................................... 51

PC Card or ExpressCard Problems...................................................................................................................................52

Network Problems.............................................................................................................................................................. 53

Power Problems.................................................................................................................................................................. 53

Printer Problems..................................................................................................................................................................54

Scanner Problems............................................................................................................................................................... 54

Sound and Speaker Problems............................................................................................................................................55

Touchpad or Mouse Problems...........................................................................................................................................55

Video and Display Problems............................................................................................................................................... 56

22 Getting Help and Contacting Dell............................................................................................... 58

Microsoft Knowledge Base................................................................................................................................................ 58

Automated Order-Status Service..................................................................................................................................... 60

AutoTech Service.................................................................................................................................................................61

Dell Connect / GoToAssit................................................................................................................................................... 61

Problems With Your Order..................................................................................................................................................61

Product Information.............................................................................................................................................................61

Returning Items for Warranty Repair or Credit................................................................................................................ 61

Before You Call.................................................................................................................................................................... 62

Travel Tips............................................................................................................................................................................ 62

23 Pro Support............................................................................................................................. 64

24 Cleaning Your Computer........................................................................................................... 65

25 Traveling With Your Computer................................................................................................... 67

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Contents

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright ? 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property

laws. Dell? and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names

mentioned herein may be trademarks of their respective companies.

2014 - 06

Rev. A00

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