Consult/Request Tracking Technical Manual - Veterans Affairs

Consult/Request Tracking 3.0

Technical Manual

August 2024

Department of Veterans Affairs (VA)

Office of Information and Technology (OIT)

Revision History

NOTE: The revision history cycle begins once changes or enhancements are requested after the

document has been baselined.

Date

Patch

Description

08/2024

GMRC*3.0*206 Updated for 508 compliance

11/2023

Document content transferred to latest OIT

template.

Sections updated to include changes for

patch GMRC*3.0*185.

Applied section numbering schema

throughout for greater ease of reference.

Converted ¡®computer screen¡¯ content to

figures to comply with accessibility

GMRC*3.0*185 requirements and greater ease of reference.

Updated Revision History, Table of Contents,

index, section 5.35 Interfacility Consults

When Used With Cerner-Converted Sites,

and HL7 field descriptions.

Redrew Figure 8-1: Consult Request

Tracking File Diagram in Visio for greater

clarity and maintainability.

08/2023

Updated for GMRC*3.0*199.

Updated Figure 5-46: Running an IFC Possible

Erroneous Comment Report.

Added bulleted SCR and CSV descriptive text

GMRC*3.0*199 to section 5.31.

Added section 5.31.1. Viewing the

Possible Erroneous Comment Report in

Excel.

03/2023

01/ 2023

Author

CPRS

Development

Team

GMRC*3.0*193 Updated for GMRC*3.0*193

Added IFC Possible Erroneous

Comments Report to menu options on

Table 5-1, Table 5-4, Table 7-1 Figure 74, and Figure 7-7.

Sections updated to include changes for

patch GMRC*3.0*184.

Updated Revision History, Table of

GMRC*3.0*184

Contents, Interfacility Consults When

Used With Cerner Converted Sites

section and HL7 field descriptions.

Consult/Request Tracking 3.0

Technical Manual

ii

August 2024

Date

Patch

Description

04/2022

Describes the new field to be displayed when

editing or entering a community care consult

GMRC*3.0*186 service (Figure 5-10)

Review and approval of changes in

section 2 and Figure 5-10.

09/2021

Update for GMRC*3.0*176

Refer to section 5.39: On an incoming

HL7 message from a Cerner-converted

GMRC*3.0*176

site, if the urgency code in ORC.7.6 is ¡°S¡±

(STAT), which gets converted to ¡°N¡±

(NEXT AVAILABLE¡±).

05/ 2021

GMRC*3.0*84

NSR 20110210: Described GMRC*3.0*84 in

section 2. Added information about

Prosthetics Consult Updated to the list of

consult notifications in section 7.6 to the

deletion of notifications and the

implementation and maintenance sections in

Appendix A: Install, Planning, and

Implementation Checklist.

Added information about enabling the

Prosthetics Consult Updated notification

and deleted redundant information

throughout.

03/ 2021

Replaced sentence in section 6.2 with:

¡°Error! Reference source not found..¡±

GMRC*3.0*170 Updated Title page, Revision History,

Table of Contents, Index, and Footers

(Title, ii, vi, 217, all)

Author

Added section 2.2, which describes patch

REDACTED GMRC*3.0*145 GMRC*3.0*145.

Revised dates on Title page and footers

REDACTED GMRC*3.0*154 Section 5.35 and Appendix F

REDACTED GMRC*3.0*88

Consult/Request Tracking 3.0

Technical Manual

Changes for Consults in v31b.

Added an item to Figure 5-1 to Define FSC

HCP Mail Group.

Added notes in section 5 that update users

can order tracking consults.

Added a reference in Figure 7.16 to the

GMRC FSC HCP SUPPORT EMAIL parameter.

Provided a full definition in Table 14-11 of

the GMRC FSC SUPPORT EMAIL PARAMETER.

Listed in Table 9-1 the above parameter

in an option list by options and display

name.

iii

August 2024

Date

Patch

REDACTED GMRC*3.0*139

Description

Author

Added to DST Consult handling in

section 2.3 and section 14.20.

Added details for new patch in Table 14REDACTED GMRC*3.0*123 7, section 14.3.3, section 14.4.3, and

section 14.5.

Adds Decision Support Tool (DST) comment

to a Consult when a Consult Order is signed

REDACTED GMRC*3.0*124 and there is a DST comment listed in the

Order. See section 14-20 and Table D-6.

REDACTED GMRC*3.0*112 Added details for new patch.

REDACTED GMRC*3.0*113

Added details for Cancelled To

Discontinued Consults. See section 6.3.

Added text and new screen shot to show

REDACTED GMRC*3.0*110 the new field ¡°UCID Display¡± on the order

detail. See section 5.34.

Added details for new GMRC Reports to

support the ADMIN KEY consults for

REDACTED GMRC*3.0*107

consults that are Administratively

released by Policy.

GMRC*3.0*99

Added features and setup for new logical

REDACTED and

link. See Table 14-3, Table 14-6, and

GMRC*3.0*106 section 14.4.2.

REDACTED GMRC*3.0*89

Added information related to new

functionality: Consult Closure Tool,

Secondary Printer option for SF 513, and

printing age and cell phone number on

SF 513.

REDACTED GMRC*3.0*83

Added information about the new

MUMPS cross reference AG to be used

only by the Scheduling Package.

REDACTED GMRC*3.0*81

Changed Earliest Appropriate Date to

Clinically Indicated Date. See section

5.12.

REDACTED GMRC*3.0*75

Added information on components of a

bi-directional interface that will connect

Consults and HCPS. Refer to Table 14-2,

Table 14-5, and section 14.3.1.

REDACTED GMRC*3*73

ICD-10 Updates. Added info about

changes made for the ICD-10 project.

Consult/Request Tracking 3.0

Technical Manual

iv

August 2024

Date

Patch

Description

Clarified

¡°Service Team

to Notify¡± field

REDACTED

in Add Consult

Services

option.

Refer to section 5.2 and Table 5-1.

REDACTED GMRC*3.0*76

Added notes that the Ordering Provider will

NOT receive an alert; added note that the

clinician who requested the order is notified

electronically.

Noted EARLIEST APPROPRIATE DATE

will be used in place of DATE OF

REQUEST.

REDACTED GMRC*3.0*74

Added Define Fee Services (GMRC FEE

PARAM) option and GMRC FEE

SERVICES parameter and supporting

GMRCFP* routines.

REDACTED GMRC*3.0*71

Modified description for

CONSULT/REQUEST UPDATED.

Earliest

REDACTED Appropriate

Date

Refer to section 5-12.

REDACTED GMRC*3.0*63

Modified report format.

REDACTED Patch 60

Performance Monitor Report. Refer to

section 5-12, Figure 5-18, Figure 5-19, and

Figure 5-20.

Patch 41

Author

Performance Monitor

Include Patch

22

Include Patch

23

Include Patch

17

Include Patch

21

Include Patch

15, 19, and 20

Include

Patches 13,

14, 16, and 18

Consult/Request Tracking 3.0

Technical Manual

v

August 2024

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