CHAPTER 1: HUMAN RELATIONS AND YOURSELF



CHAPTER 1 – CHECK YOUR UNDERSTANDING (qu.1-10)

1. Why do you think good human relations skills are important for supervisors who direct the work activities of entry-level workers?

2. Give an example of a business executive, politician, athletic coach, or professor whom you think has exceptional human relations skills. On what basis did you reach your conclusion?

3. Give an example from your experience of how work life influences personal life and vice verse.

4. How might a person improve personal life to the extent that the improvement would also enhance job performance?

5. How might a person improve his or her job or career to the extent that the improvement would actually enhance personal life?

6. Of the five sources of information about the self-described in this chapter, which one do you think is likely to be the most accurate? Why?

7. How can your self-concept affect your career?

8. How might you improve your self-efficacy for a specific job that you are performing?

9. Imagine yourself as a manager or small-business owner. How might you apply the Hawthorne effect to increase the productivity of workers reporting to you?

10. In your current job, or any previous one, which set of factors had the biggest impact on your performance and behavior – those related to the employee, manager, job, or organization? How do you know?

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