Database: WorldCat
DISNEY & CUSTOMER SERVICE – books . Capodagli, Bill, and Lynn Jackson. The Disney Way: Harnessing the Management Secrets of Disney in Your. Company. New York: McGraw Hill, 2007. Cockerell, Lee. Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney. New York: Currency Doubleday, 2008. ................
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