Annual Report The Power of Together

FY22 Annual Report The Power of Together

We are doing great things.

Over the past year, we helped our customers turn digital transformation into work-fromanywhere success while giving them the tools to gather safely in person.

We've achieved net zero emissions and are helping other companies do the same. We continue to stand up for the rights and dignity of all people. We've empowered millions of Trailblazers within the Salesforce economy and delivered incredible results for our stockholders.

In FY22, our core values guided us to the most successful year in company history. We're now 73,000+ employees strong and making a daily difference for our customers, partners, communities, and planet. Thank you all. Together, we're building a better future.

FY22 Highlights

$26.5 billion

Revenue, up 25% year over year

$43.7 billion

Remaining Performance Obligation,1 up 21% year over year

$6 billion

Operating Cash Flow, up 25% year over year

73,000+

Employees

90%

of the Fortune 500 are Salesforce customers

6 million+

Hours contributed to the community since inception

1"Remaining Performance Obligation" represents future revenues that are under contract but have not yet been recognized.

Fellow Stockholders,

Over the past year, Salesforce once again delivered phenomenal results, guided, as always, by our core values of trust, customer success, innovation, equality, and sustainability. Companies around the world of every size and industry are making major investments in digital transformation, and they are trusting Salesforce to help them connect with their customers in a whole new way.

In fiscal year 2022, we delivered the best year in our company's history -- $26.5 billion in revenue, up 25% over the previous year. Our focus on discipline and profitable growth drove record levels of revenue, margin, and cash flow. For the ninth year in a row, Salesforce is ranked as the world's #1 CRM and is the fastest-growing, top-five enterprise software company in history. We are on track to becoming the largest enterprise applications company in the world. In fiscal year 2023, we are projecting more than $32 billion in revenue with 22% growth in operating cash flow year over year at the high end of the range. No other software company of our size and scale is performing at this level.

Our Customer 360 Platform is the growth engine for customer success and drives our financial success. It powers every interaction across sales, service, marketing, and commerce, connecting every customer touchpoint and creating a single source of truth. Our product innovation provides customers with the capabilities they need to adapt to the all-digital, work-from-anywhere world. Slack is now integrated across Customer 360, as companies across the world build a digital HQ for this next generation of work. Einstein, our AI platform, continues to set the industry standard, delivering more than 150 billion predictions every day. Hyperforce, our new public cloud infrastructure, ensures that apps and integrations will scale across any platform. And we lead the market when it comes to low-code development, enabling Trailblazers everywhere to build apps and automate workflows with clicks, not code.

Nearly 4 million people around the world have used our Trailhead learning platform ...

Our community of 15 million Trailblazers inspires us every day. They rely on our products to transform their companies and careers. Nearly 4 million people around the world have used our Trailhead learning platform to transform their careers and skill up for the 9.3 million jobs that the Salesforce Economy is expected to create by 2026. With Salesforce+, our new, free streaming service, we are empowering millions of people around the world with live, on-demand content, including Dreamforce, to help them succeed.

As our 73,000+ employees deliver outstanding results for stockholders, they also continue to deliver meaningful results for our other stakeholders. As more of us return to the office and in-person gatherings, health and safety remain a priority. With Safety Cloud, we are helping companies around the world get back together safely so we can all reenergize our company cultures and accelerate growth.

For a second year, we have harnessed our talent and technology to save lives during the pandemic. We have delivered more than 60 million pieces of personal protective equipment to communities in need around the world and managed the distribution of over 150 million vaccine doses using the Salesforce Platform.

Guided by our core value of equality, we continue to stand up for the rights and dignity of all people, in our company and beyond. Since we started evaluating equal pay in 2015, we have invested more than $22 million to ensure our global workforce is paid fairly. Through our Racial Equality and Justice Task Force, we continue to drive systemic change. Over the past year, we have doubled representation of Black talent in hiring, and today more than 50% of our U.S. employees are members of underrepresented groups. And we continue to support critical policy changes, including criminal justice and police reform, stronger laws against hate crimes, and protection of voting rights.

Through our 1-1-1 model of philanthropy, we achieved a major milestone last year -- over the past 23 years, we have donated more than $500 million in grants to communities and worthy causes, including $107 million to public schools. Salesforce employees have volunteered nearly 7 million hours, and more than 54,000 nonprofits and NGOs run on Salesforce. Inspired by our example, more than 15,000 companies around the world have joined the Pledge 1% movement and committed 1% of their equity, 1% of their profit, 1% of their employees' time, and 1% of their product to serve our communities.

Salesforce is committing $100 million and 2.5 million volunteer hours to fight for climate action ...

Finally, Salesforce continues to be a global leader in protecting our largest stakeholder -- our planet -- as we face an urgent climate emergency. Sustainability is now one of our core values, and we are operationalizing climate action throughout our entire business. Salesforce has achieved net zero residual emissions across our entire value chain, and last year we achieved 100% renewable energy for our global operations by procuring renewable energy equivalent to our electric energy usage. With Net Zero Cloud, we are helping organizations around the world track and measure their emissions so they can accelerate their sustainability journeys.

Salesforce is committing $100 million and 2.5 million volunteer hours to fight for climate action over the next 10 years. We are now nearly halfway to our company goal of 100 million trees, part of , the global movement to conserve, restore, and grow 1 trillion trees. UpLink -- the platform we created with the World Economic Forum -- has now connected and empowered more than 30,000 ecopreneurs, innovators who are developing cutting-edge climate solutions.

As always, none of this progress would be possible without you and all of our employees, customers, partners, and other stakeholders. We are deeply grateful for your trust and support. As we look ahead to another year of growth and opportunity, we draw strength and confidence from our continued partnership with you, and we couldn't be more optimistic about the future.

With gratitude,

Marc Benioff Bret Taylor

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