What should primary care look like for the next generation?

Health and Sport Committee Comataidh Sl?inte is Sp?rs

Published 3 July 2019 SP Paper 570

9th Report, 2019 (Session 5)

What should primary care look like for the next generation?

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Health and Sport Committee What should primary care look like for the next generation?, 9th Report, 2019 (Session 5)

Contents

Introduction ____________________________________________________________ 1 Background ____________________________________________________________ 2

Views of service users ___________________________________________________ 3 The On-Line Survey_____________________________________________________ 3 Scottish Youth Parliament Survey __________________________________________ 4 The Public Panels ______________________________________________________ 5 Thank you ____________________________________________________________ 5 What the public has told us _______________________________________________ 5 Use of technology ______________________________________________________ 6 Community wide approach to well-being _____________________________________ 6 Patient-centred approaches to accessing services _____________________________ 7 Service/workforce planning _______________________________________________ 7 Health & social care _____________________________________________________ 8 Finance ______________________________________________________________ 8 Prevention focus _______________________________________________________ 9 Other comments _______________________________________________________ 9 Conclusion ___________________________________________________________ 10 Annexe A - Analysis of Results ___________________________________________ 11 Methodology and rationale for the Inquiry ___________________________________ 11 Public Panels _________________________________________________________ 11 The Survey___________________________________________________________ 12

What the survey is and is not ___________________________________________ 12 What did the survey tell us? ____________________________________________ 12 The Results ________________________________________________________ 13

The Demographics _________________________________________________ 13 The Primary Care vision _____________________________________________ 13 The Multidisciplinary Team ___________________________________________ 14 Access to services _________________________________________________ 16 Technology _______________________________________________________ 16 Information sharing _________________________________________________ 17 Accessing information_______________________________________________ 18 Information sharing between professionals ______________________________ 18 Out of hours ______________________________________________________ 20 Planning Primary Care ______________________________________________ 20

Health and Sport Committee What should primary care look like for the next generation?, 9th Report, 2019 (Session 5)

Qualitative analysis of the final question_________________________________ 22 The Scottish Youth Parliament Survey _____________________________________ 31 Annexe B - Submission from the Scottish Youth Parliament April 2019 __________ 32 Introduction __________________________________________________________ 32 Our Approach_________________________________________________________ 32 Annexe C - Primary Care Public Panels ____________________________________ 40 Who took part?________________________________________________________ 42 Day 1 _______________________________________________________________ 44 Day 2 _______________________________________________________________ 47 Cambuslang__________________________________________________________ 51 Dunfermline __________________________________________________________ 52 Inverurie ____________________________________________________________ 53 Evaluation ___________________________________________________________ 56 What did the panels conclude? ___________________________________________ 57 Appendix 1 ___________________________________________________________ 60 Cambuslang__________________________________________________________ 60 Dunfermline __________________________________________________________ 62 Inverurie _____________________________________________________________ 66 Annexe D- Scottish Government Public Consultation 2015; Healthier Scotland ___ 70 The Survey ____________________________________________________________ 72 Introduction __________________________________________________________ 72

Health and Sport Committee What should primary care look like for the next generation?, 9th Report, 2019 (Session 5)

Health and Sport Committee

To consider and report on matters falling within the responsibility of the Cabinet Secretary for Health and Sport.

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healthandsport@parliament.scot

0131 348 5524

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