The RICOH Way Production System

The RICOH Way

Production System

Table of Contents

Section

Page

?

Introduction

3

?

The RICOH Way

4

?

Values statement: Key Word Explanations

5

?

Structure of the RICOH Way Production System

7

?

12 Key Fundamentals

8

?

Getting Started

9

?

12 Key Fundamentals

1.

Think Safety; Act Safely

10

2.

Embrace 5S

14

3.

Foster Employee Development

21

4.

Be Environmentally Responsible

24

5.

Model Corporate Social Responsibility

31

6.

Deliver Quality

34

7.

Breathe Fact-Based Decision-Making

37

8.

Use Visual Management

41

9.

Deploy Standardization

46

10. Live KAIZEN

48

11. Pursue Super Low Cost

57

12. Implement Synchronization

61

?

Acronyms Explanations

65

?

Notes (your values, targets & action plans)

66

2

Introduction

What is The RICOH Way Production System?

? It¡¯s the organized approach we take to ensure

excellence in manufacturing. The methods we use

are unique to RICOH.

? The following pages of this guidebook focus on the

12 Key Fundamentals of the RICOH Way

Production System. Each is explained in a simple

way to help you understand what it is and why it¡¯s

important, and to give you some examples of tools,

systems, and methods we use to work according to

the RICOH Way.

Why do we need this guidebook?

? The 12 Key Fundamentals are the foundation of the

RICOH Way Production System. You must have a

good understanding of these fundamentals, and

apply them on a daily basis.

? All employees, regardless of organizational or

functional role, must demonstrate behaviors and

improve their skills consistent with the Key

Fundamentals.

3

The

RICOH

Way

Founding Principles,

Mission, Vision, and Values1

The Spirit of Three Loves

by Kiyoshi Ichimura, Founder

1. Love your neighbor

- Do for others

- Value others

- Everyone is your customer

2. Love your country

- Contribute to our community

3. Love your work

- Find meaning in your work

- Take on new challenges

- Put your heart into your work

From the

founding

principles, the

RICOH Group

mission,

vision, and

values were

established

Mission, Vision, and Values

Mission Statement

At the RICOH Group, we are committed to providing

excellence to improve the quality of living and to drive

sustainability.

Vision Statement

To be the most trusted brand with irresistible appeal in the

global market.

Values Statement

To be one global company, we must care about people,

our profession, our society, and our planet. We must

dedicate our winning spirit, innovation and teamwork to

sharpen our customer centric focus, and we also must

commit to the highest standards of ethics and integrity.

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