CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e

Some people, usually those who use their cells a lot, say it's totally okay to use them anywhere, anytime. ... it's very rude to eavesdrop! Besides, cells phones are essential in today's world. You see stories on TV all the time about people trapped in elevators, or under rubble from earthquakes or hurricanes, who used their cells to get help ... ................
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