Overview - Home - Province of British Columbia



STYLEREF "<Insert name of the project>" \* MERGEFORMAT <Insert name of the project>Quality Management Plan TemplateDocument GuideThe following table presents the answer to some of the key initial questions regarding the Quality Management icGuidanceWhy is this document important?Quality Managemnt Plan defines the acceptable level of quality for the deliverables in a project. Why should I use this document?The Quality Management Plan describes the project’s quality program and objectives, as well as specific plans for how the program will be executed on the project. Is this a mandatory document?The Quality Management Plan is a mandatory document for high complexity projects. It is considered optional, however, for low and medium complexity projects and likely integrated as a sub-section in the Project Management Plan.Who should complete this document?A Quality Manager or a Project Manager should complete this document.Is this document required for OCIO reporting?NoWhere can I get additional help from?Ministry PMO or PMP designated project manager.Once you have reviewed and completed this docuement, please answer the question below:In reviewing and completing this document, have you identified any new risks or issues that are not fully addressed by the Quality Management Plan document? Yes NoIf yes, have you recorded and escalated the risk/issue in the appropriate log?Document Control InformationDocument InformationDocument Identification<Insert document ID, if applicable>Document NameQuality Management PlanProject Name<Insert project name>Document Author<Insert author name>Document Version<Insert version number>Document Status<Insert document status>Date Released<Insert release date dd-mmm-yyyy>Document Edit HistoryVersionDateAdditions/ModificationsPrepared/Revised by<Version #>< dd-mmm-yyyy ><Provide additional details about this document version.> <Name>Document Review/Approval HistoryDateNameOrganization/TitleComments< dd-mmm-yyyy ><Name><Organization/Title><Comments>Distribution of Final DocumentThe following people are designated recipients of the final version of this document:NameOrganization/Title<Name><Organization/Title>Table of Contents TOC \o "1-4" \h \z \u 1Overview PAGEREF _Toc413254411 \h 51.1Purpose PAGEREF _Toc413254412 \h 51.2Quality Management Plan Objectives PAGEREF _Toc413254413 \h 51.3Roles and Responsibilities PAGEREF _Toc413254414 \h 51.4Implementing the Quality Management Plan PAGEREF _Toc413254415 \h 51.5Maintaining the Quality Management Plan PAGEREF _Toc413254416 \h 52Quality Assurance Plan PAGEREF _Toc413254417 \h 62.1Quality Assurance Overview PAGEREF _Toc413254418 \h 62.2Quality Assurance Reviews PAGEREF _Toc413254419 \h 63Quality Control Plan PAGEREF _Toc413254420 \h 73.1Quality Control Overview PAGEREF _Toc413254421 \h 73.2Deliverable Management PAGEREF _Toc413254422 \h 73.2.1Deliverable Review Process PAGEREF _Toc413254423 \h 73.2.2Deliverable Review Defect Classifications PAGEREF _Toc413254424 \h 73.3Project Metrics PAGEREF _Toc413254425 \h 74Quality Support Plan PAGEREF _Toc413254426 \h 84.1Quality Support Overview PAGEREF _Toc413254427 \h 8OverviewPurposeDescribe the purpose and objectives of the project’s quality programs. Quality Management Plan ObjectivesDevelop a list of quality management plan objectives to meet project-specific requirements. For example, the objectives might include: the project’s overall quality goal; the approach to verify that the project methods, processes and templates are being used by the team; and the approach to verify that deliverables are meeting project standards and quality expectations.Roles and ResponsibilitiesSummarize the key roles and responsibilities involved in executing the project's Quality Management Plan. In order to maintain independence and objective feedback in quality verifications, the project manager should not play the role of quality manager (in most situations).Implementing the Quality Management PlanThe delivery of quality in every project requires purposeful effort and time. For small and medium projects, it is anticipated that the Project Manager will likely assume this role as part of their overall responsibilities. However, in larger and more complex projects, the role of a quality manager should be assigned to a resource with sufficient capacity to plan, coordinate, and manage all the quality program schedules, activities, and required follow-up activities. Maintaining the Quality Management PlanDescribe how the quality manager (project manager if no quality manager is assigned) will implement required revisions to the project’s Quality Management Plan to keep it current and relevant.Quality Assurance PlanDescribe the quality assurance processes planned for the project.Quality Assurance OverviewQuality assurance is the application of planned, structured activities to help verify that the project employs all processes needed to create high-quality deliverables that meet requirements. Describe the tasks related to quality assurance and defines the verification review plans for the project.Quality Assurance ReviewsThe purpose of this section is to define the project’s plans for performing quality assurance reviews. Quality assurance reviews are performed to confirm that the processes and standards as defined in approved plans (such as the Project Management Plan) are followed by the project team. In this section, describe:The quality assurance review approach.The quality assurance review findings.The process to implement corrective actions based on the quality assurance review findings.Quality Control PlanQuality Control OverviewQuality control involves monitoring project-specific results for quality, and identifying corrective, preventive, or improvement actions when results are unsatisfactory. Deliverable ManagementDeliverable management is the set of activities the project uses to draft, review and obtain appropriate levels of approval for project deliverables. Deliverable Review ProcessBefore a deliverable goes through the deliverable sign-off process, deliverable reviews are performed by the project team with the aim to detect defects. The project will plan the type of review for each deliverable in the project’s Deliverables Log. The specific review process, steps and timing should be detailed in this plan and be consistent with the tracking tools for monitoring deliverable progress.For additional information please see:Deliverables LogDeliverable Overview and Approval FormDeliverable Review Defect Classifications The defects identified during the deliverable review are classified into the following severity levels:Critical: Defect that would result in a failure of the software product or an observable departure from specification (or any other input document). (E.g., no known work around is available).Major: Defect that would result in a failure of the software product or an observable departure from specification (or any other input document). A work around is possible but would require significant additional effort to ensure expected product behavior.Minor: Defects that deviate from specifications but will not cause the failure of the software product or an observable departure in performance. Minor defects could have a cosmetic impact in terms of navigation or usability.Low: Low or no impact on existing, defined functionality of software product.Project MetricsProvide a list of Project Metrics. Metrics represent a critical facet of project and quality management used to monitor and control the project. In addition, metrics are reported to the project leadership in the Status Report (see Metrics Tab).Quality Support PlanThis section defines the external, to the core project team, review process(es) that will be performed to support delivery quality. Reviews may be mandatory or optional.Quality Support OverviewThis section documents quality support activities that will occur in addition to the quality assurance and quality control activities by the core project team.---- END DOCUMENT ---- ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download