Aventail Connect Client with Smart Tunneling

Aventail Connect Client with Smart Tunneling

User's Guide Windows v8.7.0

? 1996-2006 Aventail Corporation. All rights reserved. Aventail, Aventail Cache Control, Aventail Connect, Aventail Connect Mobile, Aventail Connect Tunnel, Aventail End Point Control, Aventail Management Console, Aventail OnDemand, Aventail OnDemand Tunnel, Aventail Secure Desktop, Aventail Smart Access, Aventail Smart Policy, Aventail Smart SSL VPN, Aventail Smart Tunneling, Aventail ST, Aventail Unified Policy, Aventail WorkPlace, Aventail WorkPlace Mobile, Aventail EX-750, Aventail EX-1500, Aventail EX-1600, Aventail EX-2500 and their respective logos are trademarks, registered trademarks, or service marks of Aventail Corporation. Other product and company names mentioned are the trademarks of their respective owners. Last modified 7/26/06 17:02

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Table of Contents

Overview of Aventail Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Resources Available from Aventail Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 How to Tell if Aventail Connect is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Running Aventail Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Starting Aventail Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Specifying a Login Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Processing Server Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Quitting Aventail Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Configuring Aventail Connect Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Viewing Current Aventail Connect Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Configuring General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Connecting to a Different VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Establishing an Initial Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Updating the Aventail Connect Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Running Aventail Connect as a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

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Aventail Connect User's Guide | 1

The Aventail Connect client with Smart Tunneling is a Windows client component of Aventail's virtual private network (VPN) solution, which enables secure, authorized access to Web-based and client/server applications, and Windows file shares.

Overview of Aventail Connect

The Aventail Connect client with Smart Tunneling enables you to connect to network resources that are protected by the Aventail VPN.

Resources Available from Aventail Connect

Aventail Connect enables you to securely access the following types of resources:

Resource type Client/server resources

Web sites and applications

Windows network shares

Description

Client/server applications, thin client applications, and terminal services, such as Microsoft Outlook, Citrix, and Windows Terminal Services.

Web content and Web-based applications that can be accessed through a browser, such as Microsoft Outlook Web Access, Domino Web Access, and general Web sites (such as intranets).

Shared Windows folders and files through Windows Network Neighborhood, and mapped drives.

How to Tell if Aventail Connect is Running

When Aventail Connect is running and connected to the VPN, an icon may appear in the taskbar notification area. If you pause on the icon with your cursor, connection status information will appear:

Aventail Connect icon

Note that you can disable this option, which prevents the Aventail Connect icon from appearing during active connections. For more information, see "Configuring General Settings" on page 4.

You can also verify the state of the Aventail Connect VPN connection in the Windows Network Connections window.

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X To view connection status information 1. On the Start menu, click Control Panel, and then click Network Connections. The

Network Connections window appears. 2. On the View menu, click Details. 3. In the Dial-up section, view connection status information for the Aventail Connect

connection. (Note that your administrator may have customized the name of this application.) If Aventail Connect experiences a temporary network interruption, a red circle with an X appears on the Aventail Connect icon in the taskbar notification area. If the network connection is reestablished, the red circle with the X disappears and the Aventail Connect icon returns to its normal state.

Running Aventail Connect

This section describes how to run the Aventail Connect client with Smart Tunneling.

Starting Aventail Connect

To access network resources through Aventail Connect, you must first verify your identity. This ensures that only authorized users can access protected network resources. The credentials used to verify your identity typically consist of a username and password (or passcode). X To start Aventail Connect 1. Click the Start button, point to Programs, point to Aventail, and then click the name of the

Aventail Connect connection. (Note that your administrator may have customized the name of this application.)

The Aventail Connect login dialog box appears. 2. In the Username box, type your username. 3. In the Password or Passcode box, type your password or passcode. (Passwords may be

case-sensitive. Make sure the CAPS LOCK or NUM LOCK keys are not enabled.) 4. Click Connect. The Aventail Connect icon appears in the taskbar notification area, indicating that Aventail Connect is running and connected to the VPN.

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