Critical Incident Response Plan for First Responders

6. FORGET THE JARGON. We sometimes speak in a language particular to only our area of expertise. Often, though, it reinforces the idea that you aren't "regular people." Instead of "We're attempting to develop investigative parameters that will help us arrest the perpetrator", try "We're trying to find the person that broke into the Jiffy-Lube". 7. ................
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