Why Is The Bottom Of My Market Leader Screen Is Cut Off Or ...
Category: How To Creation Date: 02/12/03 10:49 AM
Product: Market Leader
Keywords: Market, Leader, Screen, Missing, Cut, Information
Document: 512177b-Why Is The Bottom Of My MarketLeader Screen Cut Off Or Information Missing.doc
The Bottom Of The Market Leader Screen Cut Off Or Information Appears To Be Missing
Problem:
When viewing information in either Report Manager, Contact Manager, Custom Search, Bid Calendar, or elsewhere in Market Leader, the information at the bottom of the screen is cut off or appears to be missing.
Different users notice the problem differently, depending on what feature they are trying to use.
Some common reports are as follows:
"I can't see Montana, Rhode Island, or other states on the Custom Search
Geography screen.”
"The contacts or bidders are missing from the Report Manager screen."
"The list of reports is missing from the bottom of Contact Manager screen."
Cause:
The screen resolution is set too low, or fonts too large, so that parts of the display are off the edge of the screen.
Solution:
Choose a higher resolution and small fonts.
1. Exit out of Market Leader, as well as any other program you are running.
2. Click Start/Settings/Control Panel from the Windows taskbar.
3. Double-click the Display icon, and click the Settings tab at the top.
4. Font Size should be set to Small Fonts.
5. Desktop Area should be set to 800 x 600 or larger.
6. Some users will also have Screen Area which should be set to the same resolution as Desktop Area.
7. Click OK to set the change. You may be required to reboot.
If you do not see these higher resolution options, it may mean you do not have the correct driver installed for your video adapter. Your system administrator or technician should be able to help you find the latest video adapter drivers for your system.
Other reasons why contacts might not be present in Market Leader are:
They may have been filtered out, excluded from download.
There could be something wrong with the database, or the report may just not have
any contacts
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