Virtual Connect System Requirements (Windows and MacOS)



Virtual ConnectSYSTEM REQUIREMENTS FOR WINDOWS AND Mac OSMay 2018The following system requirements apply to Virtual Connect, Virtual Connect Skype for Business and Call Control Virtual Connect.SYSTEM REQUIREMENTSMac OSMac OS 10.10 Yosemite, Mac OS 10.11 El Capitan, Mac OS 10.12 Sierra, Mac OS 10.13 High SierraWindows OSWindows 7 SP1, Windows 8/8.1, or Windows 10 (Classical view only).Memory125 megabytes (MB) on OS X 215 MB on WindowsHardwareFor voice calls, a sound card, speakers, and a microphone or a headset are required.For video calls, a web cam is required.RAMA minimum of 2 GB random access memory (RAM).CPUMinimum 1.5 GHz CPU A dual core CPU is recommended for video calls at a minimum.VideoOpen Graphics Library (OpenGL) 1.5 or higher.OutlookSupported versions 2010 and 2013 (both 32 and 64bit)Outlook 365For high definition (HD) video, the following is recommended:HD VideoHD cameraHD resolution support in video displayQuad Core x86 or equivalent at a minimum4 GB RAM?VDI environments are not supported.PORT REQUIREMENTSService/FeaturePorts Desktop/ PC ClientPorts Mobile ClientProtocolUser Login443443HTTP (SSL/TLS)IM&P52225222XMPPAudio50605060-5080 SIP (UDP/TCP)8500-85988500-8598RTP/SRTPVideo50605060-5080 SIP (UDP/TCP)8600-86988600-8698RTP/SRTPFile Transfer Proxy1081XMPP52644-52645SOCKSDesktop Share 8443HTTPS(SSL/TLS)Outlook Add-in 15000,5500MAPIOutlook must co-reside on the same platform hosting the Smart UC client.?DisclaimerWe are not responsible for any third-party applications, software, products or services, which remain the customer’s responsibility.Whilst we have made every reasonable effort to ensure that this document is accurate, we disclaim ability for any inaccuracies or omissions that may have occurred. Information in this document is subject to change without notice and does not represent a commitment on our part. We assume no responsibility for any inaccuracies that may be contained in this document. We make no commitment to update or keep current the information in this document and reserves the right to make improvements to this document and/or to the products or services described in this document, at any time without notice. ................
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