IMPORTANT UPDATE



IMPORTANT UPDATE

Invensys Global Product Support Website Update - Friday, 2 March 2007 7am ET

This message provides additional information regarding the transition of the CSC website to the new Global Product Support website. There are three main components to the change:

• Infrastructure upgrade

• Website Address -

• Logon - Network logon replaces CSC website logon

• Invensys Look & Feel

Infrastructure upgrade

The website upgrade replaced the existing infrastructure with all new servers and software. There was a significant improvement in website performance resulting from the new equipment and applications.

Website Addresses

The following list of support website addresses have been consolidated into one new address-











The existing website addresses will be routed to the new address for the next twelve months.

Logon

Most people who are registered CSC website users should now use their network logon in the form foxboro_1\username and their network password.

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If you are not sure of your network logon, then use the ctrl-alt-del command to display the Windows Security page and your windows logon user name.

Some users may see a different page at logon if their CSC website user name does not match their network logon username. Please reference the screen below. Enter your previous CSC website username & password into the input fields. The next time you logon you will use network username & password.

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There is a detailed support page to help with logon:

Invensys Look & Feel

The look and feel of the site was updated to better match and . There is different information in the top banner of the page and consolidation of menu items. There is a hotlink to the Invensys website. The basic functions of the site remain the same.

Feedback

Please send an email to cscmaster@ips. if you encounter any problems or have questions. We have development personnel monitoring this email account and ready to help. We want to make this a smooth transition for both Invensys employees and our customers.

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