Project Charter Model Sample
Project Charter Template
The purpose of the project charter is to authorize the project, to define scope, stakeholders, milestones, issues, risks, assumptions, and budget at a high level, and to secure signoff from internal stakeholders.
|Project Identification |
|Name |New Company Website |
|Description |Designing, testing, and deploying a new customer-facing company website that integrates with an eCommerce |
| |platform. |
|Customer |Company |
|End User |Company’s customers |
|Project Manager |Peter |
|Key External Stakeholders |General public; eCommerce vendor |
|Key Internal Stakeholders |Marketing, Sales and Support, Product Manager |
|Key Team Members |Dan – Designer |
| |Development team – 1 frontend, 1 backend, 1 tech lead with full-stack |
| |Shelly-QA/testing lead |
|Project Duration |6 months – April 2020-September 2020. |
|Business case/Outcome (OPTIONAL) |
|Customer sales through our website were down 20% in Q1.Based on the sluggish sales and less foot traffic in stores due to the pandemic, we need to |
|revamp our customer-facing website in time to prep for Q4 holiday sales. Our goal is to integrate with an industry-leading eCommerce platform and drive |
|sales in the holiday season to 50% above normal. |
|project goals |
|Increase sales by 30% in Q4 2020. |
|Have at least 80% of the physical catalog implemented in the new platform by launch and the remaining 20% by Q2 2021. |
|Project Scope |
| |
|The following items are included within the scope of the project. |
|Website frontend. |
|Website backend. |
|Ecommerce integration. |
|Product catalog. |
|The following items are excluded from the scope of the project. |
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|New customer service portal integration with new website – will be scheduled for Q2 2021. |
|key Project DELIVERABLES |
|Name |Description |
|Frontend |Subparts include landing page, catalog pages, and customer support pages. |
|Backend |Subparts include order fulfillment, account login, catalog integration, and customer service. |
|eCommerce Integration |Integration with an eCommerce platform such as Magento or WooCommerce. |
|Milestone dates |
|Item |Major Events / Milestones |Month/Year |
|Frontend |Frontend cleared by design team and unit testing complete |06/2020 |
|Backend |Backend cleared by design team and unit testing complete |07/2020 |
|Customer Testing Complete |All testing complete |08/2020 |
|Deployment |Website deployed |09/2020 |
|key ISSUEs (KNOWN) |
|Severity (H/M/L) |Description |
| |Vendor coordination limited in Q3 due to other commitments |
|RISKS (POTENTIAL ISSUES THAT MAY OR MAY NOT HAPPEN) |
|# |Risk Event Description |Time Frame |Probability |Impact |Response Strategy/Plan |
| |Delays could occur due to the use of a |Ongoing |H |M |Train the developers on the new system. |
| |new eCommerce system | | | | |
|critical success factors |
| |
|Effective integration with eCommerce platform. |
|Successful integration of at least 80% of product catalog. |
|Successful testing. |
|Deployment no later than end of Q3 to prep for holiday season. |
|Assumptions |
| |
|Vendor support will be available through launch. |
|Project Budget |
|# |Project element |Amount |Funding source/budget |
| |Website Budget |$110,000 |Operating Budfget |
| |Contingency Reserve |$11,000 |Risk Register |
|Total |Total |$121,000 | |
|Signoff |
|Key Internal Stakeholders (listed in Section 1.7) sign here: |
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|Date: |
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