Cisco CallManager Administration Guide

[Pages:798]Cisco CallManager Administration Guide

Release 4.0(1)

Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA Tel: 408 526-4000

800 553-NETS (6387) Fax: 408 526-4100

Customer Order Number: Text Part Number: OL-4659-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating system. All rights reserved. Copyright ? 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R)

Cisco CallManager Administration Guide Copyright ? 2003 Cisco Systems, Inc. All rights reserved.

1 P A R T 1 C H A P T E R

OL-4659-01

CONTENTS

Preface xxv Purpose xxv Audience xxvi Organization xxvi Related Documentation xxvii Conventions xxviii Obtaining Documentation xxix xxx Documentation CD-ROM xxx Ordering Documentation xxx Documentation Feedback xxxi Obtaining Technical Assistance xxxi xxxii Technical Assistance Center xxxii Cisco TAC Website xxxiii Cisco TAC Escalation Center xxxiii Obtaining Additional Publications and Information xxxiv

Cisco CallManager

Introduction 1-1 Key Features and Benefits 1-2 Browsing to Cisco CallManager Administration 1-2 Where to Find More Information 1-4

Cisco CallManager Administration Guide

iii

Contents

2 P A R T 2 C H A P T E R

3 C H A P T E R

4 C H A P T E R

System Configuration

Server Configuration 2-1 Finding a Server 2-2 Adding a Server 2-4 Updating a Server 2-4 Deleting a Server 2-5 Server Configuration Settings 2-7

Cisco CallManager Configuration 3-1 Finding a Cisco CallManager 3-1 Adding a Cisco CallManager 3-4 Updating a Cisco CallManager 3-5 Deleting a Cisco CallManager 3-6 Cisco CallManager Configuration Settings 3-8 Viewing Cisco CallManager Component Versions 3-11

Cisco CallManager Group Configuration 4-1 Finding a Cisco CallManager Group 4-2 Adding a Cisco CallManager Group 4-4 Updating a Cisco CallManager Group 4-5 Copying a Cisco CallManager Group 4-6 Deleting a Cisco CallManager Group 4-7 Cisco CallManager Group Configuration Settings 4-8

Cisco CallManager Administration Guide

iv

OL-4659-01

5 C H A P T E R 6 C H A P T E R 7 C H A P T E R 8 C H A P T E R

Date/Time Group Configuration 5-1 Finding a Date/Time Group 5-2 Adding a Date/Time Group 5-4 Updating a Date/Time Group 5-5 Deleting a Date/Time Group 5-5 Date/Time Group Configuration Settings 5-7

Device Defaults Configuration 6-1 Updating Device Defaults 6-1 Device Defaults Configuration Settings 6-3 Finding Devices With Non-Default Firmware Loads 6-4

Region Configuration 7-1 Finding a Region 7-2 Adding a Region 7-3 Updating a Region 7-5 Deleting a Region 7-6 Region Configuration Settings 7-8

Device Pool Configuration 8-1 Finding a Device Pool 8-2 Adding a Device Pool 8-4 Updating a Device Pool 8-5 Deleting a Device Pool 8-6 Device Pool Configuration Settings 8-8

Contents

OL-4659-01

Cisco CallManager Administration Guide

v

Contents

9 C H A P T E R 10 C H A P T E R

11 C H A P T E R 12 C H A P T E R

Enterprise Parameters Configuration 9-1

Location Configuration 10-1 Finding a Location 10-2 Adding a Location 10-4 Updating a Location 10-5 Deleting a Location 10-5 Resynchronizing a Location Bandwidth 10-7 Location Configuration Settings 10-8

Auto-Registration Configuration 11-1 Enabling Auto-Registration 11-2 Disabling Auto-Registration 11-3 Auto-Registration Configuration Settings 11-5 Reusing Auto-Registration Numbers 11-7

Survivable Remote Site Telephony Configuration 12-1 Finding an SRST Reference 12-2 Adding an SRST Reference 12-3 Updating an SRST Reference 12-4 Copying an SRST Reference 12-5 Deleting an SRST Reference 12-6 SRST Reference Configuration Settings 12-8

Cisco CallManager Administration Guide

vi

OL-4659-01

Contents

3 P A R T 13 C H A P T E R 14 C H A P T E R 15 C H A P T E R

16 C H A P T E R

OL-4659-01

Route Configuration

Automated Alternate Routing Group Configuration 13-1 Finding an AAR Group 13-2 Adding an AAR Group 13-3 Updating an AAR Group 13-4 Deleting an AAR Group 13-5 AAR Group Configuration Settings 13-6

Application Dial Rules Configuration 14-1 Adding a Dial Rule 14-1 Modifying a Dial Rule 14-2 Updating a Dial Rule 14-3 Deleting a Dial Rule 14-3 Reprioritizing a Dial Rule 14-4

Partition Configuration 15-1 Finding a Partition 15-1 Adding a Partition 15-3 Updating a Partition 15-4 Deleting a Partition 15-5 Partition Configuration Settings 15-7 Searching for a Partition 15-9

Calling Search Space Configuration 16-1 Finding a Calling Search Space 16-2 Adding a Calling Search Space 16-3 Updating a Calling Search Space 16-4

Cisco CallManager Administration Guide

vii

Contents

17 C H A P T E R 18 C H A P T E R 19 C H A P T E R

Copying a Calling Search Space 16-5 Deleting a Calling Search Space 16-6 Calling Search Space Configuration Settings 16-8

Route Filter Configuration 17-1 Finding a Route Filter 17-2 Adding a Route Filter 17-4 Updating a Route Filter 17-5 Copying a Route Filter 17-6 Route Filter Configuration Settings 17-7 Adding Route Filter Clauses 17-8 Removing Route Filter Clauses 17-9 Deleting a Route Filter 17-10 Route Filter Tag Descriptions 17-11

Line Group Configuration 18-1 Finding a Line Group 18-2 Adding a Line Group 18-3 Adding Members to a Line Group 18-4 Removing Members from a Line Group 18-6 Updating a Line Group 18-7 Deleting a Line Group 18-8 Line Group Configuration Settings 18-10

Route Group Configuration 19-1 Finding a Route Group 19-2 Adding a Route Group 19-3

Cisco CallManager Administration Guide

viii

OL-4659-01

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download