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AOT 133 – Professional DevelopmentChapter 1 – NotesAll About YouMirror Words – describe the foundation of how you view yourself, how you view others, and how you will most likely perform in the workplace.Professionalism – workplace behaviors that result in positive business relationships.An individual’s attitude and personality dictate how he or she responds to conflict, crisis, and other typical workplace situations.Understanding your own personality and attitude makes it much easier to understand your reactions to others’ personalities and attitudes; to understand workplace relationships, you must first understand yourself.Human Relations – the interactions that occur with and through people.Workplace productivity is a result of positive workplace interactions and relationships.Personality is a result of influences; your experiences and influences outside of work affect your workplace behavior.Personality and ValuesPersonality – a stable set of traits that assist in explaining and predicting an individual’s behavior.Personality traits can be positive or negative; and individual’s personality is shaped by many variables, including past experience, family, friends, religion, and social influences.Values – things that are important to you as an individual based on your personal experiences and influences.Since values are things that are important to you, they will directly affect your personality.AttitudeAttitude – a strong belief towards people, things, and situations.Attitude is related to values and personality and affects performance; limit exposure to negative influencesSelf-Efficacy and Its InfluencesSelf-concept – how you view yourselfSelf-image – your belief of how others view youWhile it is important to show concern for what others think of you, it is more important to have a positive self-concept; if you believe in yourself, a positive self-image will follow without effort.Self-efficacy – your belief in your ability to perform a taskProjection – the way you feel about yourself and your environment is reflected in how you treat othersDealing with Negative “Baggage”Our negative past experiences sometimes turn into personal baggage that creates barriers to career success.Three steps towards a more productive future:Confront your past – Admit your skeletons; do not try to hide or deny themPractice forgiveness – Past negative experiences create hurt; a process in healing is to forgive whoever hurt youMove forward – Let go of guild and/or embarrassment; once you have dealt with your past, move forward.Locus of ControlLocus of Control – identifies who you believe controls your futureInternal: you believe that you alone are in control of your futureExternal: you believe that others are in control of your future.Learning Stylesa. Learning Styles – the method of how you best take in information and/or new ideas1. Visual – prefer learning by seeing2. Auditory – prefer learning by hearing3. Tactile/Kinesthetic – prefer learning by touching, feeling, or holdingYour Personal Handbooka.Begin developing a positive attitude and believe in yourself and your abilities. Equally important is that you learn from your past.The Importance of Personal Goal Settinga. Goal – a target to be reached by accomplishing objectivesInfluences of Goalsa. When you set and focus on goals, career plans become more clear and meaningful. They motivate you to continue working to improve yourself and help you achieve, not just hope for, what you want in life.How to Set Goalsa. Long-term goals – goals that will take longer than a year to accomplish, with a realistic window of up to 10 yearsShort-term goals – goals that can be reached within a year’s time, commonly set to help reach long-term goalsTo set a goal, first identify what you want to accomplish. Review the list and choose which items you most value.Goals should be realistic, achievable, and measurable; a goal should be something you truly want, not something someone else wants for youSMART goals – Specific, Measurable, Attainable, Relevant, Time-basedCreating a Life Plana. Life plan – a written document that identifies goals in all areas of your life, including your career and personal life.b. Goals can change over time; stay focused but flexible Intrinsic rewards – self-satisfaction and pride in accomplishment; things that come from within Extrinsic rewards – money and praise; things that come from outside sourcesPrioritiesa. Priorities – determine what needs to be done and in what order. Adjust priorities to reach goals.b. Trade-off – giving up one thing to do something elseLife plans require flexibility; reevaluate goals at least once a year ................
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