Training Handbook for
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Training Handbook
DireWorld Scare Park
October 2016
SO YOU WANT TO VOLUNTEER IN A HAUNTED HOUSE . . . .
It’s not easy to do!!! It’s physically demanding and mentally exhausting. It requires focus, timing,
concentration, self-discipline, commitment and the ability to take direction. Although our
customers are having a blast; you may well be assigned to play the same part night after night.
Chances are that you’ll be in some weird costume, wearing special make-up, covered with some
combination of blood, slime and oozing guts. Remember . . . this is a show.
Look at it this way . . . think of your favorite entertainer. It doesn’t matter. When you go to see them in concert, you expect to see a good show. It doesn’t matter to you if it’s the last stop on a year-long world tour. You want your favorite songs played fresh, with energy and excitement as though it were the first night of the tour, not the last. It doesn’t matter if that band played that song 1,000 times before; you want it played the right way . . . don’t you? Well guess what? Haunted House customers feel the same way about their scares. They don’t care if this is the 100th time you’re jumping out of that trapdoor, or if you’ve pulled the starter on the chainsaw 700 times over the last four nights; they deserve a great show!!! That’s what they’re there for and why they are paying their money.
However, if you understand all this “show biz stuff” going in, if you have the qualities we just
talked about, if you want to act, if you like Halloween and the Horror genre, and most of all if
you’re young at heart and want to entertain and scare people . . . then you will hardly believe that
you are actually having so much fun. As with most things, this is what you
make it and many people have had a great time doing it.
VOLUNTEER RESPONSIBILITIES . . . .
DireWorld Scare Park opens at approximately 7:30pm. Everyone is expected to arrive promptly at
5:00pm (unless otherwise scheduled). This is so you get into costume and makeup in time. With an average of 80 actors a night this is a big task and takes time. When you arrive check in so that we know you’re here. After you have checked in please proceed strait to wardrobe (props will also be issued here) followed by makeup. You are responsible for your costume and any props we issue you. All props, costumes, or masks are expected to be returned in the same condition that they were handed out in.
ALL PERSONNEL MUST BE READY TO GO 15 MINUTES PRIOR TO OPENING!!!!
This is so we can do our final pre-opening check. We will not go running around trying to find
you. If you are not by the trailers ready for the nights meeting, you will be replaced for the night. We do our best to run a professional operation at all times. Making sure the scenes and scares are properly staffed is one of the basics, so please make sure you’re where you are supposed to be on time.
MANAGEMENT & SECURITY . . . .
They are not there to run errands for you. This includes getting you food or drinks,
calling home for you, or filling in for you if you need a break. Technical problems such as burned
out lights, running low on blood or slime, a fog machine that isn’t working should be reported to
your Haunt Manager. Any customer problems such as accidents, customers smoking, touching, damaging, stealing
props, verbally or physically abusing the acting staff should be reported immediately as well. We
will remove anyone who intentionally hurt one of our staff. Sometimes people get really scared
when you jump out at them and may hit you (or try to) in self-defense. You will have to decide
whether or not the incident in question was an accident or done on purpose to hurt you. You are
required to not only stay in your spot, but also stay in character during hours of operation . . .
However . . . if a customer has acted inappropriately, there are several things you should do. If
you decide that the incident in question was an accident, you are to break character and remind
the customer that touching the actors or props are not allowed. If you think the customer has
purposely hurt you (or tried to), you should leave your spot and go immediately to report it to the
Haunt Manager assigned to your area. We will know how to best handle things from there. In a
situation like this, it is important to use common sense, keep your cool and be alert. Stay a safe
distance away from the person who hurt you and do not engage them in conversation about the
incident. Pick out something (an article of clothing, a hair style) that will help both you and us
identify the customer in question.
BREAKS . . . .
Breaks will be given at various times throughout the night on an as needed basis. We will handle
them. At no time will you leave your position simply because you have decided that you need a
break. If you feel that you need a break badly, ask the Haunt Manager to accommodate
you. You Will be provided one water bottle and fed every night before we open. When leaving your position to go on break, you should always stay in character (This does not mean scaring in the courtyard on your way just be in character) until you reach the break area. You will not have a scheduled break. . . so hit the bathrooms before you get into position.
ATTENDANCE . . . .
If you are going to be late, or if you are not coming in on a particular night, you are expected to
call or message the Haunt Scheduler ahead of time and let us know so we can find someone to cover your scene. What generally
happens is that you think that you are the only one calling out (so you can go to your friend’s
party) and therefore, won’t be missed. The reality is that it is more like 20 to 30 of you that have
called out, and that places a huge burden on the show. As you can imagine, being down that
many actors make a big difference in the quality of the show. This is truly an example of where
you can make a big difference by doing the right thing and honoring the commitment you have
made to the show. We are only open 19 nights so please don’t call out if you are
not really sick. If more nights are missed then what is required of your spot. Your roll will probably be recast.
STAYING IN CHARACTER . . . .
This is an important part of your role. People come here not only to be scared, but to be
entertained. One of the things we do for our customers is to help them suspend their belief in
reality. We want them to think that anything is possible at DireWorld Scare Park. One of the easiest ways of doing this is to always remain in character. Think about it. When was the last time you saw a vampire smoking a cigarette or a Graveyard Ghoul eating a tuna sandwich? When customers
see that sort of thing, it takes away from the whole experience. We may not be as big as Disney,
but that doesn’t mean we can’t be as professional as Disney. This means not only staying in
character between groups, but staying in character on your way to the bathroom or break area. Staying in character is one way to ensure that our customers are having an enjoyable and frightening time.
LOVE YOUR POSITION….
The scares are not always better on the other side!!! All too often, at the start of the night we are
bombarded by you guys requesting….. almost demanding… a change of position. This does not
really work for us for a number of reasons. It takes a really long time to figure out how to properly
assign an average staff of 80 actors or more. Five minutes prior to opening is no time to be
requesting any form of change. In addition, the way you guys get not just good, but REALLY
good at your scares is to STAY in your assigned spots until you have mastered them.
REMEMBER, practice really does make perfect and in this case we are looking for PERFECT
SCARES.
REMEMBER . . . ALWAYS STAY IN CHARACTER !!!
If you have an idea for a skit, or a way you think will make your room scene better, tell us, we’d
love to hear it. The time to tell us is at the end of the night or come in early the following day and
we can discuss your idea then. Generally speaking, one hour prior to opening is not a good time
to want to talk about a new concept because there is so much to do before opening for the night.
Remember . . . never take it upon yourself to just change your room scene. Your idea might be a
good one, but we need to carefully consider any changes made.
ALWAYS WEAR BLACK . . .
Shirts, pants, socks and shoes . . . besides helping you to hide throughout the attraction, it helps
you fulfill the customers’ expectations. One of the reasons they come to a Haunted Attraction, is
to see the strange and unusual. A Tommy Hilfiger sweatshirt and Reebok sneakers may be fine
casual wear but it’s far from “strange and unusual”. Dressing appropriately helps give our
customers value for their dollar which is super important because they are in the attraction for
such a short time. If you do not have an all black wardrobe, please talk to us.
SMOKING . . . THIS IS A NON-SMOKING OPERATION AND FACILITY!!!!
There are a number of important reasons why:
1. Fire Marshals prohibit smoking in the attraction and are likely to fine any
offenders.
2. If you’re smoking, you’re not scaring people and that’s what you’re here for.
3. As we mentioned in the above paragraph . . . MONSTER & ZOMBIES DON’T
SMOKE!!!! A Zombie who is eating or smoking, is a Zombie who is definitely out
of character!!!!
Here at DireWorld Scare Park, we maintain a “ZERO TOLERANCE” attitude towards smoking. It is our rule that our Scream Team nor guests are allowed to smoke inside the Park. Anyone caught
smoking is endangering our customers, our cast and putting the entire attraction at risk.
For these reasons anyone caught smoking will be spoken with immediately. Any customer caught smoking must be asked to extinguish the cigarette immediately, and that customer must be reported to management or security ASAP. Obviously this is an issue we take very seriously . . . and you should too!!!! If you can’t go several hours without a cigarette, then perhaps this is not the thing for you.
DRUGS & ALCOHOL . . . .
It should be fairly obvious that there is no room for substance use. This is an attraction where
you are constantly interacting with the public. In order to do so successfully, you need clear
head. Evidence of substance use will result in your removal from the Park
AT THE END OF THE NIGHT . . . .
Because you have no idea when the last group of customers is coming through and exiting the
attraction, it is important that you stay in your spot until you are officially relieved of duty for the
night. This can only come from your haunt manager or us. We will come around with a garbage bag so you can cleanup any mess you might have made during the night. You are responsible for cleaning up your own garbage at the end of the night. You will only be released for the night after the last customer has left the attraction. A customer who is being followed out by cast who are laughing, talking, taking off their masks and costumes . . . or just generally being out of character . . . is a customer who is not having a good time.
SETS AND SCENES. . . .
We have worked hard putting DireWorld Scare Park together. We have spent months designing the
sets, scares and haunts. We have spent thousands and thousands of dollars on the
props and displays that you see in each individual room / scare. For that reason, you will be
expected to adhere to the following policy . . . Props, displays and set dressings are not to be
touched. Every scene has been painstakingly designed to produce a desired reaction from our
customers. The props, what they are, where they are and how they are situated has all been
thought out and you should not take it upon yourself to change things. Any prop you need to
enhance your skit will be issued to you at the beginning of the night. If you think a particular prop
or piece will have a greater impact in a different area, all you have to do is ask us and we will
consider your suggestion on the spot. However, the final decision is ours to make . . . not yours.
PROPS & DISPLAYS . . . .
On a busy night, you might end up using the same prop or accessory over 100 times. As a result,
things sometimes need preventative maintenance or actual fixing / replacing. Things like a coffin
lid becoming loose or a fog machine not working are things that many times can be fixed quickly
in between groups. Any problems of this nature should be brought to our attention ASAP. If it
turns out to be a big job, at least we can work all night to get it fixed, which is a lot better than
finding out about a broken prop 15 minutes prior to opening. Never leave for the night without
notifying the Haunt Manager that there is a problem with a particular prop, set or display. These problems also include simple, easy to fix things such as a burned out light or an extension cord that hasn’t
been plugged in. Since management can’t be everywhere at once, we depend on you to help
keep us informed of any problems.
HALLOWEEN & HALLOWEEN WEEKEND . . . .
This is a Haunted Halloween Attraction . . . We provide the entertainment for people who are
looking for Halloween fun. We are all expected to work the weekend before and weekend of Halloween if assigned (this depends on what day of the week October 31st falls). Going to a party is not an excuse. If you can’t make the commitment . . . This may not be for you!
SCARING PEOPLE . . .
This is what it’s all about. This is why our customers pay their money . . . this is why we are all
here. Here at DireWorld Scare Park we use three basic varieties of scares.
1. First we use the startle scare method. Also known as “Chill-O-Rama”, this is an “In Your
Face” startle scare.
2. Secondly we use the “Gross Out” scare . . . Plenty of Blood, Guts, Slime and Body Parts
3. Thirdly we like to scare people from far away.
LET’S TAKE A MOMENT TO LOOK AT THESE THREE METHODS . . .
1. The Startle Scare . . . Although it sounds simple, there’s a lot more to it than meets the
eye. As with so many things in life, timing is everything. I can’t tell you how many good
scare opportunities have been missed simply because an actor jumped out too early or
too late. Pay close attention to when you are jumping out to get your scare. Make sure
you are close enough to the group to get an effective scare. It doesn’t do any good to
jump out at them from far away. The far away scare is completely different. Always try to
get more than one scare per group. This is very easy to do when the 90 degree rule is in
effect.
Don’t stick around after the scare. Nothing ruins a perfectly executed startle scare, like
hanging around looking at the rest of the group once the scare is accomplished. If you
are coming out of something (like a closet) either return to your hiding place or walk away
from the group altogether. In either case, don’t just stand there looking at the group. If
you do, they will expect you to do something and when you don’t deliver they will be
disappointed. Don’t jump out too fast. Although your startle scare must happen quickly
in order to get maximum results, you can do it too fast producing almost no results. The
brain/nervous system needs to perceive a threat in order to react . . . thereby getting the
scare. If you jump out too quickly and then disappear, the nervous system won’t have
anything to “hang on to” or to perceive as that threat. Therefore . . . no scare.
Be forceful. Nobody reacts to the meek and mild. Put your all into every scare. Don’t
scare just the front of the group. It is vitally important to concentrate on scaring both the
middle and end of the group. Most customers at the head of the group will have a good
time simply because they are the first ones to see cool stuff and the first ones to get
scared. Our job is to scare everyone in the group.
2. The Gross Out Scare . . . It’s pretty self explanatory. The fact is that people love blood,
guts, and gore . . . not to mention slime. The more disgusting it is, the better they like it.
My favorite example is to have a mad mortician doing an autopsy in a lab. After the initial
incision, he reaches down and picks up a handful of slimey intestines and chases his
guests around the lab with them until they are begging him to let them out. Anything
really gross such as squishy eyeballs and squirting blood also works really well. The only
thing to keep in mind is that there is no “red” that we know of that doesn’t stain, so if
people are going to get slimed or squirted with “blood”, always use plain water to avoid
any problems.
3. The Far Away Scare . . . This is another sure fire scare that’s easy to do, but it takes a
little self discipline to really make it work. With this type of scare, it’s important not to get
to close to the customers. Many people tend to get “uncomfortable” when they see a
Zombie coming at them from far away. The closer the Zombie gets, the more frightened
they get. It’s simple. It is important to maintain some distance in order for this scare to
work. Here’s why. You know how you feel funny when a stranger stands too close to
you? That’s because we all have our own “personal space”. By getting to close, the
stranger has invaded your personal space. Well, what happens when a Psycho Killer
invades your personal space? Again, you feel funny or uncomfortable. But what
happens when that killer invades your space but doesn’t try to kill you? What happens, is
that he looses his credibility as a killer and, therefore, looses his ability to scare you.
However, by keeping some distance, the customer can always believe that maybe the
killer is not really an employee and something could go terribly wrong.
This brings us to a very important point. There is a world of difference between someone who is
having good time being scared and someone is actually being traumatized. Many times parents
will, against our advice, bring a young child into the attraction. A child who is obviously being
traumatized by the Haunted House experience could develop fears that will stay with that child for
a lifetime. That’s not what we’re about. You may witness a child who is screaming, paralyzed
with fear. If you do, your only response is to break character and with parent approval, lead that
child and his/her family out of the attraction to safety. This is one of the few times that you are
allowed to break character, but it’s well worth it.
10 REASONS WHY YOUR SCARES AREN’T WORKING
1…….. Not using the 90 degree rule & not getting more than one scare per group
Example of what not to do . . . Suppose you have a coffin with a body in it and there is a
straight line of customers approaching the coffin. When the ghoul in the coffin jumps up
to scare the head of the line, the entire rest of the line will see it and the scare will be
useless from that point on. You have gotten only one scare for the entire group. An
example of what to do instead . . . use the 90 degree rule. What is it? Never put a scare
in a straight line where others can see it. A 90 degree turn is when you are walking down
a hallway and make either a sharp left or right turn. If you position the scare just around
the corner then not only will you get the scare, but the rest of the group will not be able to
see what happened and the suspense of hearing the screams will only heighten the
upcoming scare for them.
. . . . . . . . . . ….……………………………………………….
G . Group Coffin
R . Do Scare Here
O . Don’t scare here . . .entire group sees scare
U .
P .
2…….. Actors not close enough to customers to get effective scares
When frightening a customer using the “Startle Scare” (in your face) method, the actor
must actually violate the customers “personal space” in order to get the scare. Jumping
out and yelling doesn’t scare anyone if you’re to far away. Invade their safety zone! This
is important to do without touching the guests.
3…….. Actors sticking around too long after the scare
An actor hides behind something . . . perhaps a wall or a piece of furniture . . . his timing
is perfect. As a group comes by, he jumps out getting a big scare . . . only to ruin it by
not immediately going back into hiding. Instead he just stands there, knife in hand, and
stares at the rest of the group as they walk by. With him standing there, the rest of the
group knows there will be no more scares in that particular area and immediately become
bored. Their good time was compromised by an actor with a “one scare per group”
attitude. As soon as you have successfully gotten a scare, go back into hiding and look
for the chance to scare someone else in the same group. That chance will be right
around the corner if you’ve used the 90 degree rule.
4…….. Actors timing is off . . . jumping out too soon or too late to get the scare
This one is pretty self explanatory . . . as with so many things in life, timing is everything.
When designing your house, maze, or room, be sure to put in enough “peep holes” so the
actor can see the group as they’re coming by. He can then jump out at just the right
moment and maximize the scare.
5…….. Actors jumping up or jumping out too fast
I know this sounds crazy, but I’ve seen actors so anxious to get the scare that they
jumped up, yelled something, and went back into hiding . . . all in the blink of an eye.
Here’s what happens. A good scare triggers something in the involuntary nervous
system. It senses possible danger and commands the body to react. You really can’t
control it. In order for this to work however, the brain needs something to “hang on to”. It
needs to sense danger. If you jump up too quickly and disappear again right away, the
brain doesn’t recognize the “danger” it needs to see in order to make the body react with
fear.
6…….. The rooms are too big to allow for a startle scare
This one goes hand in hand with number 2. Large rooms are not always conducive to
scares. At least not startle scares. Generally speaking, when a zombie jumps up or
comes out of something in a large room, you can see him coming from a mile away. In
larger rooms, I have always found that a “gross out” scare works better. A morgue is a
perfect example. The Mad Mortician can pull the intestines out of a cadaver and chase
the customers around the room with them. The more disgusting the intestines are the
better.
7…….. Actors violating someone’s personal space
Although this is a “must do” when going for the startle scare, not every scare is a startle
scare. Another type of scare is the “far away scare”. Many people get uncomfortable
when they see a zombie or ghoul coming at them. The closer the zombie gets, the more
frightened they become. It never fails . . . if it’s done correctly. For this scare it’s
important for the ghoul to keep some distance between himself and the intended victim or
group . . . here’s why. You know how you feel “funny” when a stranger stands too close
to you. That’s because we all have our own personal space. By getting too close, the
stranger has invaded your personal space. Well, what happens when a psycho killer
invades your space? Again, you feel uncomfortable or funny but what happens if the
killer doesn’t try to kill you? Simply put, he has lost his credibility as a psycho killer and
therefore has lost his ability to scare you. The simple rule is, when doing a far away
scare . . . always keep some distance.
8 …….. Doing the same type of scare too often
If every scare in your attraction consists of a zombie jumping up from behind a prop, it
won’t take long for your customers to figure out where the next scare is coming from. If
you are going to keep your customers off balance, it’s important to pepper your attraction
with a variety of scares and distractions. The three types of scares we like to use are the
Startle Scare, the Gross Out Scare and the Far away Scare. Once a customer has been
scared, he tends to let his guard down so don’t be afraid to scare him twice in the same
room. Why not have an actor actually “set up” the scare by bringing the customer over to
where the scare is going to happen. This method guarantees a super scare every time.
Do whatever you can to get the customer to let his guard down. Once he does, he is
yours. Remember, variety is not only the spice of life; it also is the guarantee for a scary
haunted attraction.
9……. Actors are not forceful enough i.e. young girls
Many times haunts will us someone just to have a “warm body” in the scare. We would
rather leave it empty than cast it with someone who can’t do the scare as we designed it to
work. The same holds true for people with “low energy” in general. For example, some
people just can’t bring themselves to jump out quickly or scream loudly. As a general
rule, we don’t need these types of people volunteering for us. Remember . . . the more
energy, force, and presence the better.
10……. Middle and end of the group is not getting scared
It takes constant concentration to make sure you are not only scaring people correctly,
but are scaring the correct people. If only the first two or three people in every group are
getting scare that means that most of the group is not. It is important to design some
scares and properly train some actors to scare the middle and end of every group. It
takes a lot of discipline to do this correctly. What it means is that you have to wait. While
every impulse in your body is screaming “jump out now . . . jump out now”, you have to
wait . . . wait until last person in that group is going by and then letting him have it. It will
always work because by the time the last person in the group is going by, he has already
let his guard down. I know one haunter who plans on “dead ending” groups half way
through the attraction and leading the end of the group out through a secret passageway.
That way the end of the group will now be first and the head of the group will now be last.
That’s brilliant . . . don’t you think?
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EMERGENCY ACTION PLAN
***This Emergency Action Plan was developed to be a comprehensive introduction and training manual for the Scream Team members of DireWorld Scare Park. For anyone who would be participating in DireWorld Scare Park haunted attractions.***
Table of Contents:
Introduction & Purpose
Definitions
Staff Responsibilities
Communications
Fire Prevention Plan
Fire Emergency Plan
Medical Emergency Plan
Power Failure Emergency Plan
EAP Training Statement
HHH Checklist
INTRODUCTION & PURPOSE:
This plan sets forth the policy and procedures to be followed in various types of emergencies. The plan purpose is to prevent and minimize loss of life, injury, and property damage, which may result from emergency situations.
DEFINITIONS:
“Haunted House” shall mean the annual event by DireWorld Scare Park; “Staff” shall mean the persons constructing, operating, performing in, or otherwise supporting the haunted house production, and includes volunteer/employees of DireWorld Scare Park.
“Visitors” shall mean members of the general public attending the haunted house.
“Building” or “Facility” shall mean the space leased by DireWorld Scare Park for a purpose or producing the haunted house amusement event. “Fire Department” shall mean the Roseville Fire Dept. “Police Department” shall mean the Roseville Police Department and/or Sheriff’s Dept.
STAFF RESPONSIBILITIES:
Box Office Manager
For each public performance, a DireWorld Scare Park Staff member shall be designated to serve as Box Office Manager. Box Office Manager shall be provided with a two-way radio. In the event of a fire or other emergency requiring outside assistance, the House Manager or Safety/Security Staff will notify (in person or by radio) the Box Office Manager, who will then call for such assistance.
House Manager
For each public performance, a DireWorld Scare Park Staff member shall be designated to serve as House Manager. The House Manager shall be present on the premises for the duration of the time the haunted house is open to the public. If the House Manager must leave the premises (even for a brief period), he/she shall delegate responsibilities to another DireWorld Scare Park Staff member. The House Manager shall have overall responsibilities for the safe operation of the House and for the implementation of the Emergency Action Plan.
Floor Manager
For each public performance, a DireWorld Scare Park Staff member shall be designated to serve as Floor Manager. The House Manager shall be present on the premises for the duration of the time the haunted house is open to the public. If the House Manager must leave the premises (even for a brief period), he/she shall delegate responsibilities to another DireWorld Scare Park Staff member. The House Manager shall have overall responsibilities for each customer’s experience, and safety.
Haunt Managers
For each public performance, each of the seven haunted houses at the event, a DireWorld Scare Park Staff member shall be designated to serve as Haunt Manager of their own haunt. The Haunt Manager shall be present on the premises for the duration of the time the haunted house is open to the public. The Haunt Manager shall have local responsibilities for the safe operation of their haunt and for the implementation of the Emergency Action Plan. The Haunt Manager will report any and all situations to the House Manager.
Safety/Security Staff
For each public performance, DireWorld Scare Park Staff member shall be designated as Safety/Security Staff. Safety/Security Staff shall conduct frequent safety inspections of the public and non-public areas of the facility. Unsafe conditions (fire hazards, electrical hazards, tripping hazards, etc.) shall be corrected immediately, if possible, or reported to the House Manager. Safety/Security Staff members will each be equipped with two-way radios.
COMMUNICATIONS:
At all times when the Haunted House is open to the public, the following Staff shall remain in contact via two-way radios:
-Event Manager (Joel)
-Event Manager (Eric)
-Event Manager (John)
-Box Office Manager (Vicky)
-Floor Manager (William)
-Technical Supervisor (Blake or Ryan)
-Haunt Managers (4)
-Safety/Security Staff, including any uniformed security (DWSP Security)
Emergency instructions and announcements shall be made by word of mouth or PA system.
Lighting/Sound Technician
For each public performance, a DireWorld Scare Park Staff member shall be designated to serve as the Lighting/Sound Technician. In the event of an emergency requiring an evacuation and as directed by the House Manager or Safety/Security Staff, the Lighting/Sound Technician shall:
-Turn ON house lights
-Turn OFF all house music and sound effects
-Turn OFF all scene lighting and power
-Make Announcements over PA system
Staff and Volunteers
All Haunted House Staff shall take responsibility for their own safety and for the safety of those in their immediate vicinity. Observations of unsafe conditions shall be immediately brought to the attention of the Safety/Security Staff or other responsible persons. Staff shall familiarize themselves with the Haunted House layout, exits and emergency corridors, and the path to primary and alternate exits from the particular location in which they are working.
Portable Fire Extinguishers
The House shall be equipped with at least one multi-purpose dry chemical fire extinguisher per emergency exit. House Staff shall be instructed that the portable fire extinguishers have been placed for use by trained individuals and for FD use. Staff shall not be permitted to use the portable fire extinguishers unless they have been trained to do so.
Emergency Exits & Means of Egress
The building has 4 exits located on all sides, and will have 4 main exits in the immediate area of the Haunted House. The Haunted House set (walls, scenes, mazes, etc.) shall be designed and constructed in such a way to ensure that each point along the public pathway through the House has an accessible route to the primary exits. The building emergency exit signage shall be supplemented with battery powered exit and directional signage to clearly identify corridor access to the emergency exits. At no time shall construction, props, or stored materials obstruct access to the building exits. Pathways to the exits shall be unobstructed and free from tripping hazards.
Emergency Lighting System
The building has a back-up battery-powered emergency lighting system, which will activate in the event of a total power failure. Proper functioning of the system shall be demonstrated to the satisfaction of the FD prior to first opening of the House to the public.
FIRE PREVENTION PLAN:
Electrical Hazards
All electrical equipment, lighting fixtures, extension cords, outlet strips, motors, display devices, and accessories, operating at 120 VAC or greater, shall be UL approved. Electrical cords and extension cords which are worn or frayed, have cut or pinched insulation, or exposed conductors, or which have three-pronged plugs with removed or faulty ground prongs, shall not be used. All electrical equipment and cords shall be inspected by qualified person prior to use, and shall be re-inspected periodically. Damaged or otherwise unsafe electrical equipment shall be tagged and removed from service to be repaired or discarded. Temporary power for lighting and powering displays and accessories shall be supplied as follows:
-Power will be supplied to corridors and scene rooms by means of “spines” made up of ISO grounded extension cords with molded plugs and fused outlet strips with three-prong grounded receptacles. The spines shall be connected to existing building electrical panels. Care shall be taken to distribute the load to several building circuits.
-The spines shall be routed along the top of the House partitions and shall be secured by non-conductive means.
-Connections to a spine outlet or outlet strip may be by means of the electrical devices cord or by an extension cord (2 or 3 wire, as appropriate).
-The electrical system and lighting shall be designed in such a way so as to minimize the device-to-spine distance (preferably less than 6 feet).
-At no time shall any 120 VAC or greater electrical cord by run behind or under any rugs, fabric, decorations or other highly combustible materials in such a manner that the cord may be damaged, pinched, or abraded by contact with persons or objects.
Combustible Materials
Combustible waste materials shall not be allowed to accumulate in the building. During construction and operation, trash shall be removed and placed in the dumpster daily. As feasible, combustible scenery, props, and decorations shall be appropriately treated with fire retardant materials and maintained out-of-reach of visitors as they pass through the House. Combustibility shall be a consideration of the selection of props and decorating materials. All wall partitions, wood, and fabric shall be treated with an appropriate fire retardant. All foam sculptures shall be either treated or covered with a non-flammable seal coat (i.e. hydrocal).
Smoking
Smoking shall be prohibited inside and within 50’ of any exit of the House at all times. All visitors will be prohibited from bringing smoking paraphernalia into the building.
MSDS
Material Safety Data Sheets will be kept in the Manager’s Office.
FIRE EMERGENCY PLAN:
In the event of a fire:
-Staff members discovering a fire or smoke shall immediately activate the nearest alarm pull box or notify Safety/Security Staff.
-Upon sound of the fire alarm, or as instructed by the House Manager, the Lighting & Sound techs shall turn on the house lights, turn off scene and lighting power, turn off music and sound effects, and make announcements over the public address system as instructed.
-All Staff and Visitors shall evacuate the building via primary exit for their location.
-If the primary exit is blocked or unsafe, proceed to the nearest alternate exit.
-If smoke makes it difficult to breathe or see, get on your hands and knees and crawl to the nearest exit.
-Once out of the building, proceed to the nearest designated assembly area (whichever exit you go out of) and await further instructions.
-Staff and Visitor shall not re-enter the building until the “all clear” is given by the FD.
Accountability Procedure:
If possible to do so safely, the House Manager or Safety/Security Staff shall retrieve the cast assignment board shall be taken to each assembly area and used to account for each staff member present in the building. The House Manager shall inform the FD of any Staff or Visitors not accounted for.
R.A.C.E.
The “RACE” method of fire response shall be followed in this order:
RESCUE
Rescue those in immediate danger.
ALARM
Notify others by word of mouth or by activating pull box.
CONFINE
If the fire is in an enclosed office or room, confine it by closing doors upon exiting.
EXTINGUISH
-Attempt to extinguish the fire only if it is safe to do so.
-Use the portable fire extinguishers only if you have been trained in their use.
-Extinguishers are located near the exits. This permits you to proceed towards the exit, and return with an extinguisher when it is safe to do so.
-Always keep a clear path to the exit behind you.
-Never allow the fire to come between you and the exit.
P.A.S.S.
PASS is an acronym for remembering the procedure for using a portable fire extinguisher.
P= pull the pin and completely remove it from the extinguisher handle.
A=aim the extinguisher nozzle towards the base of the flame.
S=squeeze the handle to discharge extinguisher material.
S=sweep the spray of extinguisher material back and forth across the base of the flames.
MEDICAL EMERGENCY PLAN:
-Staff discovering a medical emergency shall immediately notify the Haunt Manager, House Manager or Safety/Security Staff.
-House Manager shall instruct the Safety/Security Staff or Box Office Manager to call for assistance.
-Persons unconscious or seriously injured should not be removed or repositioned.
-Injured or ill persons who are ambulatory should be assisted to the front door to wait for outside assistance.
POWER FAILURE EMERGENCY PLAN:
-The emergency lighting system will activate in the event of a total power failure.
-The House Manager and Safety/Security Staff shall circulate through the House and ensure the visitors to be calm.
EAP TRAINING:
All Haunted House Staff shall be trained on the contents of this Emergency Action Plan. Prior to each performance, just before admitting the public, the House Manager and Safety/Security Staff shall circulate through the House and ensure that staff is familiar with the means of egress from the particular location in which they are working. Each Staff member will receive a copy of the Emergency Action Plan and will have to sign a statement confirming that they personally received a copy of it.
DIREWORLD SCARE PARK
SAFETY INSPECTION
All Managers perform a safety inspection every night one-hour before we open, again halfway through the night, and one more one-hour after we close. The following listed items will be checked:
1. Floors clear of objects, snags and trip hazards
2. Walls clear of snags and sharp objects
3. Fire extinguishers clearly marked
4. Wires and switches out of reach and hidden
5. AC outlets covered
6. All lighting and effects properly working
7. Exits clearly marked and visible
8. Flammable materials located off site
9. Exterior lights working
10. Condition of masks, costumes
11. Plug-in all fog machines, air compressors and show lighting prior to opening
12. Unplug all fog machines, air compressors and show lighting before closing
13. Pick-up litter around the house
14. Take out all garbage
15. Charge 2-way radios at end of night
16. Main power off at end of night
17. Check for hot spots (one-hour after closing)
18. Lock and close all doors, windows
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SIGN-OFF SHEET
I hereby acknowledge that I have been fully briefed in the following areas. Also, I have had an opportunity to ask any questions I might have had and those questions have been answered to my satisfaction. I am in receipt of a “DireWorld Scream Team handbook and I understand that it is mine to keep for reference purposes.
SUBJECT MATTER YOUR INITIALS
Overview/ Introduction …………………………………………………… ____________
So You Want to Work in a Haunted House …………………………….. ____________
Volunteer Responsibilities ……………………………………………….. ____________
Costume & Prop Responsibility ………………………………………….. ____________
Management & Security …………………………………………………. _____________
Breaks ……………………………………………………………………… _____________
Attendance ………………………………………………………………… _____________
Staying In Character & Always Wearing Black ……………………….. _____________
Non-Smoking Policy ……………………………………………………… _____________
Drugs & Alcohol …………………………………………………………… _____________
At The End of The Night ………………………………………………… _____________
Sets, Scenes, Props & Display………………………………………….. _____________
Halloween & Halloween Weekend ……………………………………… _____________
Improvisation ……………………………………………………………… _____________
Medical Emergencies ……………………………………………………. _____________
Philosophy of Scaring People……………………………………………. _____________
DireWorld Emergency Action Plan (separate Document)
Your Signature ________________________________________ Date _____________
Print Your Name Here ___________________________________
Management_____________________________________________Date_________
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WORKER’S RELEASE OF LIABILITY AND DAMAGE WAIVER
I will participate in the DireWorld Scare Park during August 1st through November 30th, 2016. My volunteer duties in this event may consist of acting, crowd control, construction and decorating. Also monitoring guests for safety violations, and at times escorting guests to the appropriate exit. As an event volunteer, I understand that Management must be notified of all incidents relating to guest problems, equipment failure, and safety violations.
As a volunteer, I understand that my actions (both good and bad) are viewed by the public and directly affiliate me with DireWorld Scare Park and the sponsors. I understand that if my actions are deemed inappropriate, my volunteer duties will be cancelled and that I will be removed from the event without warning.
I do not hold DireWorld Scare Park LLC responsible for damage or loss of property, and/or injury or death to myself while participating in DireWorld Scare Park. I fully acknowledge the risks of participating in this event and hereby forfeit my right to penalty, lawsuit, and/or legal action against the stated parties.
I have read and understand the safety training and Emergency Action Plan (EAP) and Safety Inspection Manuals.
Print name_____________________________________________________
Signature_________________________________________Date_________
Parent/Guardian Signature
if under 18________________________________________Date_________
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