Services & Pricing Effective April 1, 2020 1-800-xfinity ...
[Pages:4]Services & Pricing Effective January 1, 2022 1-800-xfinity|
Cupertino
Campbell, Cupertino, Los Altos, Los Gatos, Milpitas, Monte Sereno, Mountain View, San Jose, Santa Clara, , Saratoga, and Sunnyvale
(CAL-026)
BUNDLED PACKAGES1,2
XFINITY TV1
QUAD PLAY PACKAGES20
Popular Quad Play Includes Popular TV, Fast Internet, Xfinity Voice Unlimited Select, and Xfinity Home Pro Protection
Ultimate Quad Play28 Includes Ultimate TV, DVR Service, Superfast Internet, Xfinity Voice Unlimited Select, and Xfinity Home Pro Protection
Premier Quad Play28 Includes Ultimate TV, HBO Max, Showtime, Hitz, DVR Service, Gigabit Internet, Xfinity Voice Unlimited Select, and Xfinity Home Pro Protection
$150.00 $180.00 $210.00
TRIPLE PLAY PACKAGES
Popular Triple Play Includes Popular TV, Fast Internet, and Xfinity Voice Unlimited Select
Ultimate Triple Play28 Includes Ultimate TV, DVR Service, Superfast Internet, and Xfinity Voice Unlimited Select
Premier Triple Play28 Includes Ultimate TV, HBO Max, Showtime, Hitz, DVR Service, Gigabit Internet, and Xfinity Voice Unlimited Select
Popular Home Triple Play20 Includes Popular TV, Fast Internet, and Xfinity Home Pro Protection
Ultimate Home Triple Play20,28 Includes Ultimate TV, DVR Service, Superfast Internet, and Xfinity Home Pro Protection
Premier Home Triple Play20,28 Includes Ultimate TV, HBO Max, Showtime, Hitz, DVR Service, Gigabit Internet, and Xfinity Home Pro Protection
$120.00 $150.00 $180.00 $140.00 $170.00 $200.00
XFINITY LATINO TRIPLE PLAY PACKAGES
Popular Latino Triple Play Includes Popular TV, Xfinity TV Latino, Fast Internet, and Xfinity Voice Unlimited Select with Carefree Minutes Latin America 300
$120.00
DOUBLE PLAY PACKAGES
Choice Double Play Includes Choice TV+ and Connect More Internet Popular Double Play Includes Popular TV and Fast Internet Ultimate Double Play28 Includes Ultimate TV, DVR Service, and Superfast Internet Premier Double Play28 Includes Ultimate TV, HBO Max, Showtime, Hitz, DVR Service, and Gigabit Internet
$80.00 $110.00
$140.00
$170.00
XFINITY LATINO DOUBLE PLAY PACKAGES
Choice Latino Double Play Includes Choice TV+, Xfinity TV Latino, and Connect More Internet Popular Latino Double Play Includes Popular TV, Xfinity TV Latino, and Fast Internet
$80.00 $110.00
BASIC SERVICES
Limited Basic22 Campbell Cupertino, San Jose Saratoga Los Altos, Los Gatos, Milpitas and Mountain View Cupertino (Santa Clara Co.), Santa Clara and Sunnyvale
Broadcast TV Fee15
XFINITY TV SERVICES
Choice TV Select24 Includes Limited Basic, Streampix, 20 hours DVR Service, HD Programming, Streaming to 2 devices, and Broadcast TV Fee - with TV Box (Flex upgrade) Choice TV+ 22 Includes Limited Basic, Streampix, 20 hours DVR Service, and HD Programming Popular TV Includes Limited Basic, Sports & News, Kids & Family, Entertainment, Streampix, HD Programming, and 20 hours DVR Service Ultimate TV Includes Limited Basic, Sports & News, Kids & Family, Entertainment, 50+ Additional Channels, Streampix, HD Programming, and 20 hours DVR Service
Genre Packs16 Kids & Family Includes kid and family-friendly channels including Disney Channel, Nickelodeon, and Universal Kids Entertainment Includes entertainment channels including A&E, AMC, Bravo, Food Network, FX, TNT, and VH1 Sports & News Includes sports and news channels including CNBC, CNN, ESPN, Golf, MSNBC, and NBC Sports Deportes Includes deportes channels including ESPN Deportes, FOX Deportes, and NBC Universo
HBO17 HBO Max17 Showtime17 Starz17 Cinemax17 The Movie Channel17 Epix18 Playboy17 Xfinity TV Latino17 Includes up to 50 channels of Spanish language programming Ultimate TV Upgrade21 50+ Additional Channels More Sports & Entertainment Package21 Includes over 12 channels including NFL RedZone, Outdoor Channel, and TCM HD Technology Fee25 DVR Service29 Premium DVR Service26 Service to Additional TV23 Service to Additional TV with TV Adapter27
$21.50 $22.50 $23.75 $25.25 $26.75 $20.25
$32.50 $40.00
$10.00
$70.00
$88.50
$10.00
$17.00
$30.00
$5.00 $14.99 $14.99 $12.00 $8.99 $12.00 $12.00 $5.99 $19.99
$10.00 $18.50
$9.99 $9.95 $10.00 $20.00 $7.50 $7.50
Refer to the last page for additional information. For information about Xfinity policies and terms of service, go to policies. UW0000004
INTERNATIONAL SELECTIONS13
ART: Arabic TV Globo: Brazilian Brazilian 2 Pack Includes TV Globo and SporTV Brazilian 4 Pack Includes TV Globo, SporTV, Band Internacional, and Record TV Mandarin 2 Pack Includes Phoenix Info News and Phoenix North America Mandarin 4 Pack Includes CTI Zhong Tian, CCTV4, Phoenix Info News, and Phoenix North America Filipino 2 Pack Includes GMA Pinoy w/ GMA Video On Demand and GMA Life Filipino 3 Pack Includes GMA Pinoy w/ GMA Video On Demand, GMA Life, and TFC TV5MONDE: French With Cinema On Demand DW Deutsche +: German Antenna: Greek The Israeli Network Rai Italia: Italian Italian 2 Pack Includes Rai Italia and Mediaset TV JAPAN SIC: Portuguese Portuguese 2 Pack Includes RTPi and SIC Impact TV: Russian Add-on With any International package Russian 2 Pack Includes Channel One Russia and NTV America Russian 4 Pack Includes Channel One Russia, RTN, TV1000 Russian Kino, and NTV America Russian 5 Pack Includes Channel One Russia, RTVi, NTV America, RTRPlaneta, and Rossiya 24 Russian 8 Pack Includes Channel One Russia, RTN, RTVI, TV1000 Russian Kino, NTV America, RTR-Planeta, Rossiya 24, and CTC Willow: Cricket Add-on With any International package Willow: Cricket Zee TV: Hindi SET: Hindi Hindi 2 Pack Includes Zee TV and SET Hindi Pack Includes Zee TV, SET, TV Asia, and NDTV 24x7 Hindi Plus Pack Includes Zee TV, SET, TV Asia, NDTV 24x7, Eros Now, and Willow SBTN: Vietnamese TVB Jade: Cantonese Record TV: Brazilian ABP News: Hindi TFC: Filipino
$9.99 $19.99 $24.99
$34.99 $6.99
$19.99
$14.99
$22.99 $9.99 $9.99 $14.99 $19.99 $9.99 $14.99 $24.99 $9.99 $14.99 $6.99 $14.99
$26.99
$26.99
$34.99 $6.99 $14.99 $14.99 $14.99 $24.99 $29.99
$39.99 $14.99 $10.99 $14.99
$7.99 $11.99
PAY-PER-VIEW AND ON DEMAND SUBSCRIPTION SERVICES
A&E Crime Central On Demand11 Acorn TV On Demand14 Air 2 Air On Demand11 AMC + On Demand14 Anime Network On Demand14 Black&SexyTV On Demand11 Brown Sugar On Demand11 CineFest On Demand11 Cinemoi On Demand11 Cohen Media Channel On Demand11 Conspiracy TV On Demand11 Con TV On Demand11 Craftsy On Demand11 CultFlix On Demand11 CuriosityStream On Demand14 Curious World On Demand11 Daily Burn On Demand11 Da Vinci Kids On Demand11
$4.99 $5.99 $4.99 $6.99 $6.99 $4.99 $3.99 $4.99 $2.99 $4.99 $4.99 $4.99 $7.99 $4.99 $2.99 $3.99 $14.99 $7.99
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Dekkoo On Demand11
$9.99
Disney Story Central On Demand14 DJAZZ On Demand11 Docurama On Demand11 DOGTV On Demand14 Dove Channel On Demand11 Echoboom Sports On Demand11 Eros Now On Demand14 Eros Now On Demand14 w/a South Asian international selection Fandor On Demand11 Filipino On Demand14 Filipino On Demand14 w/a Filipino international selection FitFusion On Demand14 FlixFling On Demand11 Fox Nation On Demand14 Gaia On Demand14
$4.99 $6.99 $4.99 $4.99 $4.99 $5.99 $12.99 $9.99 $3.99 $7.99 $5.99 $6.99 $7.99 $5.99 $11.99
Gaiam TV Fit & Yoga On Demand14 GOLFPASS On Demand11 Gravitas Movies On Demand11
$7.99 $4.99 $4.99
Grokker Yoga Fitness On Demand14 Hallmark Movies Now On Demand11 here! TV On Demand14 History Vault On Demand14 Hitz12,14 Hi-YAH! On Demand11 Hopster On Demand11 IMPACT Wrestling Channel On Demand11 Kidstream On Demand14 Kocowa On Demand11 kweliTV On Demand11 Lifetime Movie Club On Demand14 Lion Mountain TV On Demand11
$6.99 $5.99 $7.99 $4.99 $12.00 $2.99 $6.99 $7.99 $4.99 $6.99 $5.99 $3.99 $3.99
MagellanTV History On Demand11 Marquee TV On Demand11 MHz Choice On Demand11 Miniteve On Demand11 Music Choice Karaoke On Demand11 Music Choice Relax On Demand11 MyOutdoorTV On Demand11 One Day University On Demand11 Outside TV Features On Demand11 Pantaya On Demand14 Passionflix On Demand11 Pay-Per-View and On Demand Movies and Events5,14 (per title or event) PlayKids On Demand11 PREMO On Demand11
$5.99 $8.99 $7.99 $1.99 $6.99 $5.99 $9.99 $7.99 $4.99 $5.99 $5.99 Prices Vary $6.99 $5.99
Pro Guitar Lessons On Demand11 Real Vision On Demand11 Revry On Demand11 Quark On Demand11 Qwest TV On Demand11 Ride TV On Demand11 Screambox On Demand11 Sport Now Insight On Demand11 Stingray Classica On Demand14 Stingray Karaoke On Demand14 Stingray Qello On Demand11
$4.99 $14.99 $6.99 $4.99 $4.99 $4.99 $4.99 $4.99 $6.99 $6.99
$7.99
Streampix6 Sweat Factor On Demand11
The Great Courses Signature On Demand11
The Jewish Channel On Demand14 The Reading Corner On Demand11 Too Much for TV On Demand14 True Royalty On Demand11 TumbleBooksTV On Demand14
UP Faith and Family On Demand14 WE tv + On Demand14 Walter Presents On Demand11 WHAM On Demand11 WildBrain On Demand11 Xive TV On Demand11 ZooMoo On Demand11 Arouse On Demand9,14 Buku TV On Demand9,14 Evil Angel On Demand9,14 Falcon On Demand9,14 Girlfriends Films On Demand9,14 Homegrown Amateur On Demand9,14
Hustler On Demand Subscription9,14 Mature Lust On Demand9,14 Penthouse On Demand9,14 TEN On Demand Subscription9,14 Urban Fantasy On Demand9,14
Vivid On Demand Subscription9,14 Vixen On Demand9,14 Wicked On Demand9,14 XTSY On Demand9,14 Zero Tolerance On Demand9,14
$4.99 $4.99
$7.99
$6.99 $3.99 $14.99 $5.99 $4.99
$5.99 $5.99 $6.99 $2.99 $5.99 $4.99 $2.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99
$19.99 $19.99 $19.99 $19.99 $19.99
$19.99 $19.99 $19.99 $19.99 $19.99
SPORTS PACKAGES4
MLB Extra Innings NHL Center Ice NBA League Pass
Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing
XFINITY TV EQUIPMENT
TV Box (Includes Remote) TV Adapter for Primary TV (Includes Remote) TV Adapter (Limited Basic -- Primary TV, Includes Remote) TV Adapter (Limited Basic -- 1st and 2nd Additional TVs, Includes Remote) TV Adapter (Limited Basic -- 3rd Additional TV, Includes Remote) CableCARD (first card in device)
$7.50 $7.50 $0.00 $0.00 $0.50 $0.00
INSTALLATION (PER OCCURRENCE UNLESS NOTED) Professional Installation31,35 (per line of business, applies to TV, Voice, and Internet) Self Installation Plus32 In-Home Service Visit33 (Existing customers, after initial install) Xfinity Home Pro Protection Installation
Xfinity Internet Gigabit Pro Professional Installation
$99.99
$39.99
$70.00 $100.00
Up to $500.00
REACTIVATION (NO IN-HOME VISIT REQUIRED--PER OCCURRENCE UNLESS NOTED)
Reactivation - TV Reactivation - Internet
$6.00 $6.00
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Reactivation - Voice
$6.00
MISCELLANEOUS (PER OCCURRENCE UNLESS NOTED)
Regional Sports Fee19 (per month) Returned Payment Item (each) Late Fee Late Fee - Xfinity TV Only Agent Assisted Payment For payment made by phone with a Customer Care Representative
Unreturned or Damaged Equipment Fees7 (per piece) Getting Started Kit Shipping and Handling Getting Started Kit Shipping and Handling (Priority Shipping) Remote Shipping and Handling
$13.80 $25.00 $10.00
$4.75
$5.99 Replacement
Cost $15.00 $29.95 $10.00
XFINITY HOME
Pro Protection20 Includes professional monitoring plus real-time notifications and alerts
With TV, Internet, or Voice
$50.00 $40.00
XFINITY VOICE1,34
Xfinity Unlimited Select With TV, Internet, or Xfinity Home Pro Protection
$30.00 $10.00
XFINITY INTERNET1,8
Connect Connect More Fast Superfast Ultrafast Gigabit3 Gigabit Pro3,10 Internet/Voice Equipment Rental Gigabit Pro Cable Modem/Router
Unreturned or Damaged Equipment Fees7 (per piece, per occurrence)
Gigabit Pro Activation Fee (per occurrence)
$60.00 $70.00 $80.00 $90.00 $100.00
$110.00
$299.95 $14.00 $19.95
Replacement Cost Up to
$500.00
1 Certain services available separately or as a part of other levels of service. Xfinity services are subject to Comcast's standard terms and conditions of service. Unless otherwise specified, prices shown are the monthly charge for the corresponding service, equipment or package. Prices shown do not include applicable taxes, franchise fees, FCC fees, Regulatory Cost Recovery, Public Access fees, other state or local fees or other applicable charges (e.g., per-call toll or international charges). Prices, services and features are subject to change. If you are an Xfinity TV customer and you own a compatible TV Box or CableCARD device, please call 1-800-XFINITY for pricing information or visit equipmentpolicy. ? 2021 Comcast. All rights reserved.
2 Requires TV Box, CableCARD, or compatible customer owned device and Internet/Voice equipment.
3 Not available in all areas. May require installation and non-refundable installation charge. 4 Requires Limited Basic, HD Technology Fee, X1 TV Box, or compatible customer owned device
with Xfinity Internet. Sports packages will automatically renew at the start of each season at that seasons full-season early-bird rate, provided Comcast still carries the package. Subscription will automatically be billed in 4 total payments. Call 1-800-XFINITY to cancel subscription within 30 days of first charge to bill. Charges are non-refundable after 30 days of first charge to bill. Other restrictions may apply. Customers enrolled in the auto-renewal program moving to another Comcast serviceable address and continuing service with Comcast in or out of season, will remain enrolled in the auto-renewal program. 5 Price of Pay-Per-View and On Demand Movie or Event is displayed prior to the completion of the Pay-Per-View, or On Demand ordering process. 6 Requires Limited Basic and TV Box and remote or compatible customer owned device. Requires HD Technology Fee to receive HD programming. 7 Contact 1-800-XFINITY for questions regarding equipment replacement charges. 8 Internet/Voice Equipment required. For more information regarding Xfinity Internet go to http:// internet-service.html. 9 One month minimum purchase required. Not available in all areas.
10 Requires 2 year contract. Monthly rental of Gigabit Pro cable modem/router additional. Activation and professional installation fees additional. Gigabit Pro does not qualify for Comcast 30-day money back guarantee.
11 Requires Limited Basic with X1 TV Box and Xfinity Internet service. 12 Requires Limited Basic TV service and a compatible Xfinity TV Box or customer owned device. 13 Requires Limited Basic with X1 TV Box or compatible customer owned device and Xfinity Internet
service. 14 Requires Limited Basic and Xfinity Internet. 15 Applies to Limited Basic. 16 Requires Limited Basic, Choice TV Select, or Choice TV+. 17 Requires Limited Basic. 18 Requires Limited Basic, HD Technology Fee and TV Box, CableCARD, or compatible customer
owned device. 19 Applies to Popular TV and above. 20 Equipment required at an additional cost. For additional information go to
homesecurity. 21 Requires Popular TV. 22 Requires TV Box, CableCARD, or compatible customer owned device. 23 Requires TV Box, CableCARD, or compatible customer owned device. Digital service tier on
additional TV corresponds to digital service tier on primary outlet. Not available to Limited Basic only customers. 24 Requires Xfinity Internet service, Flex, and compatible customer owned device or Flex Streaming TV Box. 25 Not available to customers with Limited Basic only. Must subscribe to HD Technology Fee to receive HD programming. 26 Requires Choice Double Play, Choice Latino Double Play, More Sports & Entertainment Package or Popular TV or higher, Connect or higher, TV Box or compatible customer owned equipment. 27 Includes TV Adapter and remote. Digital service tier on additional TV corresponds to digital service tier on primary outlet. Does not include access to On Demand content, premium channels or programming guide. Not available to customers with Limited Basic only. 28 Does not include the 20 hours DVR Service with Ultimate TV. 29 Requires HD Technology Fee. Service to Additional TV required for DVR Service on additional TVs. 31 Includes standard installation of Xfinity TV, Xfinity Internet, and/or Xfinity Voice including installation of additional outlets. Does not include installation charges for Gigabit Pro Internet Service or Xfinity Home Pro Protection. 32 Includes delivery of up to a total of three Get Started Kits for Xfinity TV, Xfinity Internet, or Xfinity Voice and a network signal test at the service address. Requires prior successful activation of Xfinity TV, Internet, or Voice at service address. Does not include installation or relocation of in home wiring, equipment installation, setup or troubleshooting, or installation of Xfinity Home or Xfinity Gigabit Pro Internet. 33 Applies to installation, relocation, and activation of additional outlets as well as upgrade downgrades of service after initial installation of service and in-home visits. Does not cover installation or in-home visits for Xfinity Home Pro Protection. 34 Requires Internet/Voice Equipment. Unlimited pricing applies only to direct dialed calls from home to locations included in the plan. Plan does not include other international calls. For more information regarding Xfinity Voice pricing go to PhoneTermsOfService/ComcastDigitalVoice/cdvresidential. 35 Standard installation includes installation of service line up to 125 feet from existing Comcast plant. Comcast does not perform custom installations including installations which require in-wall wiring, wiring in extensive drop ceilings, basements, or crawl spaces. Xfinity Home License Numbers: AL: 001484, 001504; AR: 12-030; AZ: ROC 280515, BTR 18287-0; CA: CSLB 974291, ACO 7118; CT: ELC 0189754-C5; DE: FAL-0299, FAC-0293, SSPS 11-123; FL: EF0000921, EF20001002, EF0001095; GA: LVU406303, LVU406264, LVU406190, LVU406354; IL: PACA 127-001503; LA: F1691; MA: SS-001968; MD: 107-1776; ME: LM50017039; MI: 3601206217; MN: TS674412; NC: 2335-CSA, 29443-SP-FA/LV; NJ: Burglar and Fire Alarm Business Lic. # 34BF00047700; NM: 373379; NY: licensed by the N.Y.S. Department of State 12000305421; OH: LIC# 53-89-1732; OR: CCB 192945; SC: BAC-13497, FAC-13440; TN: ACL 1597, ACL 1604; TX: ACR-1672104,-1818, B16922, B02571; UT: 8226921-6501; VA: 2705145289, DCJS 11-7361; VT: ES-02366; WA: COMCABS892DS; WASHINGTON, DC: ECS 902687, BBL 602512000005; WV: WV049211.
MS: 15018010
Valid 1/1/21. See home-security for current list. 81551000: 0020;0030;0040;0050;0060;0070;0090;0100;0110;0120;0130;0140;0150;0170;
0180;0190;0200;0210;0510;0520
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