PC SET UP GUIDE - Home — CDI Computer Dealers Inc.

[Pages:10]PC SET UP GUIDE

MANUAL DE INSTRUCCIONES DE PC

READ ME FIRST L?EME PRIMERO

? 2017 CDI Computer Dealers Inc. All rights reserved. ? 2017 Comcast. All rights reserved. All other trademarks and brands are the property of their respective owners.

PC SET UP GUIDE

Welcome to Internet EssentialsSM from Comcast. Congratulations on making your purchase. We look forward to continuing this relationship well into the future. In the following pages, you will find a how-to guide on setting up your PC for the first time, along with some brief highlights of the benefits you will receive as part of your purchase.

Your PC comes with Microsoft Windows 10 Professional and Microsoft Home and Business 2010 already installed and activated. You can start using these products as soon as you power on your unit.

If you need to perform a factory reset on your PC you will have to follow the MS Windows Activation and MS Office 2010 Activation steps that can be found on page 6.

TABLE OF CONTENTS

Pg 3 ? Basic Configuration Pg 4 ? NortonTM Security Suite Pg 5 ? Windows 10 Activation & Microsoft Office 2010 Activation Pg 7 ? Windows 10 Recovery Pg 8 ? Warranty and Service

If you require assistance, contact our Customer Service Department.

Hours: 10AM ? 7PM Eastern Standard Time Phone: 1-888-CDI(234)-4272 Email: comcast@

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BASIC CONFIGURATION

The package will contain a PC, a LCD Monitor, a Keyboard, a Mouse and 2x Power Cables.

1

Connect 1x power cord to power port at the back of PC.

2

Connect 1x power cord to LCD power port under or in the back of the

LCD

3 Plug 2x (PC ? LCD) power cords to nearby power outlet.

4

Connect the keyboard and mouse to your PC using the USB ports.

5 Connect the VGA Cable from the LCD to the PC.

6 Turn on the PC by pressing the power button.

Hardware connections for PC:

6 1 Ethernet Port 2 Headphone/Microphone Port 3 USB Port - Several rectangular black ports 4 Green connector is a serial port. 5 Blue port is the VGA LCD Monitor port. 6 Round, black port is for power cord

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DOWNLOAD AND INSTALL NORTONTM SECURITY SUITE

Enjoy superior PC protection that keeps you one step ahead of online threats. NortonTM Security Suite (Norton Internet Security for Mac) delivers comprehensive antivirus and Internet protection with an exclusive mix of technologies that identifies threats, outsmarts thieves, automatically backs up important files, and restores PCs to maximum horsepower. Norton Security Suite can be downloaded on up to seven computers.

How NortonTM Security Suite protects your computer: ? Actively protects you from viruses, spam, and social media dangers ? Restores lost PC horsepower and boosts performance ? Deep-cleansing tools scour and disinfect even the nastiest infections that lesser

products miss ? Automatically backs up everything important to you to local storage ? Identity Safe remembers, secures, and automatically enters your usernames

and passwords for you, so they can't be lost or stolen ? Shows all the devices connected to your home network, so you can spot

uninvited guests using your wireless connection ? Easy to install and use

Norton Security Suite includes a password manager called Identity Safe. To set up your password manager on the Norton Security Suite dashboard click on Identity, then Manage Identity Protection, and create your storage vault and password. Once setup is complete, you can store frequently visited website URLs, usernames, and passwords under the Log ins section. For Mac users, you can download Norton Identity Safe here: .

To download Norton Security Suite, go to: PC: Mac:

More information online: learning

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WINDOWS 10 & MICROSOFT OFFICE 2010 ACTIVATION

If you have reset your PC to factory settings, you will need to complete this Microsoft Windows 10 & Microsoft Office Home and Business 2010 Activation.

Product activation is an anti-piracy technology that is designed to make sure that the product is legitimately licensed. When you activate a product, no personal information is sent to Microsoft.

Product activation checks that the product key has not been used on more personal computers than are permitted by the Microsoft Software License Terms.

WINDOWS 10 & MICROSOFT OFFICE 2010 ACTIVATION

Finding the Microsoft stickers with Product Key

You will need two separate product keys to activate Microsoft Windows 10 and Microsoft Office separately. The Microsoft stickers with the product key will be located at the back of your PC.

Notes: If you choose to automatically activate Windows online when you set up your computer, automatic activation begins trying to activate Windows three days after you turn on your PC for the first time.

Both Microsoft Windows 10 Professional and Microsoft Office Home and Business 2010 require activation.

Back of PC unit

Microsoft, Windows 10 and Office 2010 are either registered trademarks of Microsoft Corporation respectively in the United States and/or other countries. All other trademarks are the property of their respective owners. Descriptions are subject to change without notice. Errors and omissions excepted.

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Online Activation Guides

Microsoft Windows 10 Activation

Microsoft Office 2010 Activation

If you require assistance, please contact our Customer Service Department.

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WINDOWS 10 RECOVERY

Windows 10 has built-in recovery option provided by Microsoft. It can be accessed from within Windows or at the startup. If operating system fails to start, after a few attempts the recovery environment appears by itself, select `Troubleshoot' and `Reset this PC' to recover the drive.

To get started from within Windows, from Start menu navigate to SETTINGS > UPDATE & SECURITY > Recovery > Get Started and choose an option.

There are two options presented `Keep my files' or `Remove everything'. If `Remove everything `option is selected, Windows 10 will remove Chrome browser as default browser and remove the Chrome links from desktop links. In order to restore back Chrome as default Browser, do the following once recovery is complete:

1 Navigate to Settings. You can get there from the Start menu.

2 Select `System'.

3 Click `Default apps' in the left pane.

4 Click Microsoft Edge under the `Web browser' heading.

5 Select the new browser (ex: Chrome) in the menu that pops up. Chrome is set as default browser.

To bring back the links: 6 Go to C:\Chrome folder and copy back the links in that folder to your desktop.

Right click the wallpaper file in the same folder and select `set as desktop background `to get back the same background wallpaper as before.

Note: If you can't open Settings, you can get to recovery by restarting your PC from the sign-in screen. Press the Windows logo key +L to get to the sign-in screen, then hold the Shift key down while you select Power > Restart in the lower-right corner of the screen. After your PC restarts, select Troubleshoot > Reset this PC.

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WARRANTY AND SERVICE

This PC and LCD Monitor is covered by a 90-Day Standard Warranty*. Keyboard, mouse and hardware support for 90 days.

If you need a replacement for a part that is under warranty, such as a keyboard or mouse, we will simply ship it to you upon notification.

If the unit under warranty is defective and needs to be replaced, we will send you a shipping label so you can send us the defective unit free of charge. Once we receive the unit, we will send you a replacement.

If you decide to return the PC within 14 days of receipt for a refund, a $30 restocking fee will apply. You will be responsible for shipping the unit back in its original packaging at the location specified below. Once the PC and LCD Monitor has been received, a refund check minus any fees or charges will be mailed to the address on the original order.

CDI Return Address Attn: CDI Computers 2769 Broadway St. Buffalo, NY 14227

Important Notice: Please keep the PC's original packaging during the warranty period given that it will be required if you decide to return the PC.

To return the PC, you must first contact our Customer Service team and request an RMA (Return Merchandise Authorization) number.

Customer Service: If you need assistance with your PC, please contact our Customer Service team (English or Spanish).

Hours: 10AM ? 7PM Eastern Standard Time Phone: 1-888-CDI(234)-4272 Email: comcast@

*CDI's Standard Warranty does not cover wear and tear, software related issues, defects caused due to negligence, accidents, unreasonable use, modification, tampering, natural disaster or any other causes not specifically related to defective materials or workmanship. Batteries are covered for 90 days and guaranteed to work in a Windows environment (a minimum charge of 30 minutes in a Microsoft Windows environment).

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MANUAL DE INSTRUCCIONES DE PC

Bienvenido a El Servicio de Internet B?sicoSM de Comcast. Felicitaciones por su nueva adquisici?n.

Esperamos continuar esta relaci?n en el futuro. A continuaci?n usted encontrar? una gu?a para utilizar su computador port?til por primera vez, junto con una lista de las ventajas que usted recibir? como parte de su compra.

Su PC viene con Microsoft Windows 10 Professional y Microsoft Home y Business 2010 ya instalado y activado. Puede comenzar a utilizar estos productos tan pronto como se encienda la unidad.

Si es necesario realizar un restablecimiento de f?brica en su PC, usted tendr? que seguir los pasos de activaci?n de la activaci?n de Microsoft Windows 2010 y Microsoft Office que se pueden encontrar en la p?gina 14.

TABLA DE CONTENIDO

Pg 12 ? Configuraci?n b?sica Pg 13 ? NortonTM Security Suite Pg 14 ? Activaci?n de Microsoft Windows 10 y Microsoft

Office 2010 Pg 16 ? Recuperaci?n de Windows 10 Pg 17 ? Garant?a y Atenci?n al Cliente

Si usted necesita ayuda, contacte a nuestro departamento de Atenci?n al Cliente (ingl?s y espa?ol).

Horario: 10AM ? 7PM Eastern Standard Time Tel?fono: 1-888-CDI(234)-4272 Email: comcast@

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CONFIGURACI?N B?SICA

El paquete incluye una PC, un monitor LCD, un teclado, un mouse y dos cables 2X

1

Conectar el cable x1 al puerto, localizado en la parte posterior de la

PC.

2

Conectar el segundo cable x1 al puerto, localizado debajo o en la

parte posterior del monitor LCD.

3 Enchufar la PC y el monitor LCD a cualquier toma corriente cercano.

4

Conectar el teclado y el mouse a la PC, a trav?s de los puertos USB.

5 Conectar el cable VGA que va del monitor LCD a la PC.

6 Encender la PC, pulsando el bot?n de encendido.

Conexi?n del Hardware para la PC:

6 1 Puerto Ethernet 2 Puerto para aud?fonos y micr?fono 3 Puertos USB ? varios puertos negros rectangulares 4 El conector verde, es un puerto de serie 5 Puerto azul, es el puerto del cable VGA

del monitor LCD 6 El puerto redondo negro es para el cable principal

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YA PUEDES INSTALAR NORTONTM SECURITY SUITE

Disfrute de una protecci?n superior para su computador port?til y aleje todas las amenazas de virus online. Norton Security Suite ofrece un antivirus y una protecci?n integral para Internet, con una mezcla exclusiva de tecnolog?as que identifican las amenazas, distrae a los hackers, crea una copia de seguridad de archivos importantes de manera autom?tica y, a su vez, restaura su computador port?til a su potencia m?xima.

?C?mo Norton SecurityTM Suite protege tu computador port?til?

? Protecci?n contra virus, spam y las propagandas pop-up a trav?s de las redes sociales ? Restauraci?n de la capacidad del procesador para garantizar funcionamiento ?ptimo del equipo ? Limpieza de archivos y virus que otros sistemas de antivirus no logran cubrir ? Copia de seguridad de toda su informaci?n importante de almacenamiento local ? Protecci?n de sus usuarios y contrase?as sin ning?n tipo de riesgo de ser perdidos o

hackeados ? Muestra todas las computadoras y otros dispositivos, que est?n conectados a su router de internet ? F?cil de instalar y usar

Norton Security Suite incluye un administrador de contrase?as, llamado Identity Safe. Para activar esta opci?n en el Norton Security Suite, debe ir a la p?gina principal hacer un click donde dice Identity, luego en Manager Identify Protection y por ultimo usted podr? crear un archivo de almacenamiento de archivos y sus contrase?as. Una vez finalizada la instalaci?n, puede guardar las direcciones de URL visitadas con m?s frecuencia de sitios web, nombres de usuario y contrase?as en la secci?n Inicio de sesi?n. Para usuarios de Mac, puede descargar Norton Security suite aqu?: .

Para descargar Norton Security Suite, puede ir: PC: Mac:

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ACTIVACI?N DE MICROSOFT WINDOWS 10 Y ACTIVACI?N DE MICROSOFT OFFICE 2010

Si usted ha restaurado su PC a la configuraci?n original, deber? reinstalar de nuevo el Microsoft Windows 10 y Microsoft Office 2010.

La activaci?n del producto est? realizada con una tecnolog?a de protecci?n, que evita la pirater?a y garantiza el registro de la licencia autentica del producto.

La activaci?n del producto verifica que la licencia autentica no haya sido utilizada en otras computadoras, de lo que Microsoft autoriza.

ACTIVACI?N DE MICROSOFT WINDOWS 10 Y ACTIVACI?N DE MICROSOFT OFFICE 2010

Instrucciones para identicar los c?digos de activaci?n

Usted necesitar? dos c?digos de activaci?n, los cuales le permitir?n activar Microsoft Windows 10 y Microsoft Office 2010 por separado.

Las etiquetas de Microsoft con los c?digos de activaci?n est?n ubicadas en la base de su PC.

Atenci?n: Si usted elige activar Windows de manera autom?tica cuando configure su computador port?til, la activaci?n autom?tica se iniciar? 3 d?as despu?s de que usted haya encendido su computador port?til por primera vez.

Ambos Microsoft Windows 10 y Microsoft Office 2010 requieren activaci?n.

Atr?s de la PC

Microsoft, Windows 10 and Office 2010 are either registered trademarks of Microsoft Corporation respectively in the United States and/or other countries. All other trademarks are the property of their respective owners. Descriptions are subject to change without notice. Errors and omissions excepted.

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Gu?a para la Activaci?n Online

Activaci?n de Microsoft Windows 10

Activaci?n de Microsoft Office 2010

Si usted necesita ayuda, contacte a nuestro departamento de Atenci?n al Cliente.

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