Services & Pricing Effective March 19, 2020 1-800-xfinity ...

[Pages:4]Services & Pricing Effective September 7, 2021 1-800-xfinity|

Ada Township, Alpine Township, Blendon Township, Byron Township, Cannon Township, Cascade Township, Dorr Township, East Grand Rapids, Gaines Township, Georgetown Township, Grand Rapids, Grand Rapids Township, Grandville, Grattan Township, Hudsonville, Jamestown Township, Kentwood, Lowell, Lowell Township, Oakfield Township, Plainfield Township, Sparta Township, Tallmadge Township, Vergennes, Vergennes Township, Walker, Wright Township, Wyoming

XFINITY TV2

Limited Basic3 Basic Includes Limited Basic, Streampix, HD Programming and 20 hours DVR Service

Extra4 Includes Limited Basic, Sports & News, Kids & Family, Entertainment, Streampix, HD Programming and 20 hours DVR Service Preferred Includes Extra plus additional digital channels Digital Starter5 Includes Limited Basic, additional digital channels, access to Pay-Per-View and On Demand programming and Music Choice

Sports & News6 Includes 18 sports and news channels including CNBC, CNN, ESPN, Golf, MSNBC, NBC Sports and Weather Channel

More Sports & Entertainment7 Includes over 10 sports and entertainment channels including NFL RedZone and CBS Sports Network

Kids & Family6 Includes 10 kid and family-friendly channels including Disney Channel, Nickelodeon, Hallmark, and TLC

Entertainment6 Includes over 20 entertainment channels including A&E, AMC, Lifetime, Food Network, FX, TNT, Discovery, Animal Planet, OWN, USA and HGTV

Xfinity TV Latino6 Includes up to 47 Spanish language channels including Galavision, Cine Latino, Discovery en Espanol, Viendo Movies and VME Kids

Preferred Tier7 Over 110 channels including Africa Channel, Disney Jr., MLB Network, Nat Geo Wild, Paramount and Smithsonian

Deportes6 Includes over 6 Spanish language channels including ESPN Deportes, Fox Deportes, and Universo

Choice TV37 Includes Limited Basic, Streampix, 20 hours DVR Service, HD Programming and Broadcast TV Fee - with TV Box (Flex upgrade)

HBO9,39 HBO Max8 Showtime8 Starz8 Cinemax8 The Movie ChannelTM8 Playboy8,9 Epix9,10 3 Premiums6 Includes choice of three of HBO Max, Showtime, Starz, Cinemax, The Movie Channel or Hitz

4 Premiums6 Includes choice of four of HBO Max, Showtime, Cinemax, The Movie Channel or Hitz

5 Premiums6 Includes HBO Max, Showtime, Cinemax, The Movie Channel and Hitz

Broadcast TV Fee11 Regional Sports Fee12 DVR Service13 Premium DVR Service38 HD Technology Fee14 Service to Additional TV35

$21.95

$30.00

$70.00 $90.00

$62.45

$30.00

$9.95

$10.00

$15.00

$10.00

$20.00

$5.00

$30.00 $37.50 $14.99 $14.99 $12.00 $8.99 $12.00 $12.00 $19.99 $5.99

$30.00

$40.00

$50.00 $19.45

$7.80 $10.00 $20.00 $9.95

$7.50

INTERNATIONAL SELECTIONS15

ART: Arabic TV Globo: Brazilian Brazilian 2 Pack Includes TV Globo and SporTV Brazilian 4 Pack Includes TV Globo, SporTV, Band Internacional and Record TV Mandarin 2 Pack Includes Phoenix Info News and Phoenix North America Mandarin 4 Pack Includes CTI Zhong Tian, CCTV4, Phoenix Info News and Phoenix North America Filipino 2 Pack Includes GMA Pinoy w/ GMA Video On Demand and GMA Life Filipino 3 Pack Includes GMA Pinoy w/ GMA Video On Demand, GMA Life and TFC TV5MONDE: French With Cinema On Demand DW Deutsche +: German Antenna: Greek The Israeli Network Rai Italia: Italian Italian 2 Pack Includes Rai Italia and Mediaset TV JAPAN SIC: Portuguese Portuguese 2 Pack Includes RTPi and SIC Impact TV: Russian Add-on With any International package Russian 2 Pack Includes Channel One Russia and NTV America Russian 4 Pack Includes Channel One Russia, RTN, TV1000 Russian Kino and NTV America Russian 5 Pack Includes Channel One Russia, RTVi, NTV America, RTRPlaneta and Rossiya 24 Russian 8 Pack Includes Channel One Russia, RTN, RTVI, TV1000 Russian Kino, NTV America, RTR-Planeta, Rossiya 24 and CTC Willow: Cricket Add-on With any International package Willow: Cricket Zee TV: Hindi Hindi 2 Pack Includes Zee TV and SET Hindi Pack Includes Zee TV, SET, TV Asia and NDTV 24x7 Hindi Plus Pack Includes Zee TV, SET, TV Asia, NDTV 24x7, Eros Now and Willow SBTN: Vietnamese TVB Jade: Cantonese Record TV: Brazilian ABP News: Hindi TFC: Filipino

$9.99 $19.99 $24.99

$34.99 $6.99

$19.99

$14.99

$22.99 $9.99 $9.99 $14.99 $19.99 $9.99 $14.99 $24.99 $9.99 $14.99 $6.99 $14.99

$26.99

$26.99

$34.99 $6.99 $14.99 $14.99 $24.99 $29.99

$39.99 $14.99 $10.99 $14.99

$7.99 $11.99

PAY-PER-VIEW AND ON DEMAND SUBSCRIPTION SERVICES

Pay-Per-View and On Demand Movies and Events29,36 (per title or event) A&E Crime Central On Demand28 Acorn TV On Demand36 Air 2 Air On Demand28 AMC + On Demand36 Anime Network On Demand36 Black&SexyTV On Demand28

Prices Vary $4.99 $5.99 $4.99 $6.99 $6.99 $6.99

Refer to the last page for additional information. For information about Xfinity policies and terms of service, go to policies. UC0000353

Brown Sugar On Demand28 CineFest On Demand28 Cinemoi On Demand28 Cohen Media Channel On Demand28 Con TV On Demand28 Conspiracy TV On Demand28 Craftsy On Demand36 CultFlix On Demand28 Curious World On Demand28 CuriosityStream On Demand36 Daily Burn On Demand28 Dekkoo On Demand28

Disney Story Central On Demand36 DJAZZ On Demand28 Docurama On Demand28 DOGTV On Demand36 Dove Channel On Demand28 Echoboom Sports On Demand28 Eros Now On Demand36 Eros Now On Demand36 w/a South Asian international selection Filipino On Demand36 FitFusion On Demand36 FlixFling On Demand28 Fox Nation On Demand36 Gaia On Demand36

Gaiam TV Fit & Yoga On Demand36 GOLFPASS On Demand36 Gravitas Movies On Demand28

The Great Courses Signature On Demand28

Grokker Yoga Fitness On Demand36 Hallmark Movies Now On Demand28 here! TV On Demand36 History Vault On Demand36 Hitz32,36 Hi-YAH! On Demand28 Hopster On Demand28

The Jewish Channel On Demand36

Kidstream Karaoke On Demand36 Kocowa On Demand28 kweliTV On Demand28

Lifetime Movie Club On Demand36 Lion Mountain TV On Demand28

MagellanTV History On Demand36 Marquee TV On Demand 28 MHz Choice On Demand28 Miniteve On Demand28 Music Choice Karaoke On Demand28 Music Choice Relax On Demand28 MyOutdoorTV On Demand28 One Day University On Demand28 Outside TV Features On Demand28 Pantaya On Demand36 Passionflix On Demand28 PlayKids On Demand28 PREMO On Demand28

Pro Guitar Lessons On Demand28

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$3.99 $4.99 $2.99 $4.99 $4.99 $4.99 $7.99 $4.99 $3.99 $2.99 $14.99 $9.99

$4.99 $6.99 $4.99 $4.99 $4.99 $5.99 $12.99 $9.99 $7.99 $6.99 $7.99 $5.99 $11.99

$7.99 $4.99 $4.99

$7.99

$6.99 $5.99 $7.99 $4.99 $12.00 $2.99 $6.99

$6.99

$4.99 $6.99 $5.99

$3.99 $3.99

$5.99 $8.99 $7.99 $1.99 $6.99 $5.99 $9.99 $7.99 $4.99 $5.99 $5.99 $6.99 $5.99

$4.99

Quark On Demand28 Qwest TV On Demand28 The Reading Corner On Demand28 Real Vision On Demand28 Revry On Demand28 Ride TV On Demand28 Sport Now Insight On Demand28

Stephens Drum Shed On Demand28

Stingray Classica On Demand36

Stingray Karaoke On Demand36 Stingray Qello On Demand28 Streampix30,36 Sweat Factor On Demand28 Touchfit TV On Demand28 True Royalty On Demand28 TumbleBooks TV On Demand36

UP Faith and Family On Demand36 WE tv + On Demand36 Walter Presents On Demand28 Wanderlust On Demand28 WHAM On Demand28 WildBrain On Demand28 Xive TV On Demand28 ZooMoo On Demand28 Too Much for TV On Demand36 Arouse On Demand31,36 Buku TV On Demand31,36 Evil Angel On Demand31,36 Falcon On Demand31,36

Girlfriends Films On Demand31,36

Homegrown Amateur On Demand31,36

Hustler On Demand Subscription31,36 Mature Lust On Demand31,36 Penthouse On Demand31,36

TEN On Demand Subscription31,36 Urban Fantasy On Demand31,36

Vivid On Demand Subscription31,36 Vixen On Demand31,36 Wicked On Demand31,36 XTSY On Demand31,36 Zero Tolerance On Demand31,36

SPORTS PACKAGES16 MLB Extra Innings NHL Center Ice NBA League Pass

XFINITY INTERNET2,17

Performance Starter Performance Blast! Extreme Extreme Pro18 Gigabit Speed18 Gigabit Pro18,19

$4.99 $4.99 $3.99 $14.99 $6.99 $4.99 $4.99 $4.99 $6.99 $6.99 $7.99 $4.99 $4.99 $4.99 $5.99 $4.99 $5.99 $5.99 $6.99 $9.99 $2.99 $5.99 $4.99 $2.99 $14.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $19.99

Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing

$56.00 $76.00 $86.00 $96.00 $106.00 $116.00 $299.95

XFINITY HOME

Xfinity Home Security33 Xfinity Home Security Plus34

XFINITY VOICE20

Xfinity Voice Additional Line with Features

XFINITY DISCOUNTS21

2 Product Discount 3 Product Discount 4 Product Discount Autopay and Paperless Billing Discount22

$50.00 $60.00

$30.00 $9.95

$20.00 $40.00 $60.00 $10.00

XFINITY EQUIPMENT

TV Box23 TV Adapter (Limited Basic -- Primary TV) TV Adapter (Limited Basic -- 1st and 2nd Additional TVs) TV Adapter (Limited Basic -- 3rd Additional TV) CableCARD Internet/Voice Equipment Rental

Unreturned or Damaged Equipment Fees24 (per piece, per occurrence) Customer-Owned Video Equipment Credit25 See equipmentpolicy for additional information

$7.50 $0.00 $0.00 $0.50 $0.00 $14.00 Replacement

Cost

$7.50

INSTALLATION

(PER OCCURRENCE UNLESS NOTED) Professional Install26,27 In-Home Service Visit

Gigabit Pro Installation26 Xfinity Home Security Installation26

$100.00 $100.00

up to $500.00

$100.00

REACTIVATION (NO IN-HOME VISIT REQUIRED--PER OCCURRENCE UNLESS NOTED)

Reactivation - TV Reactivation - Internet Reactivation - Voice Reactivation - Home Security

$6.00 $6.00 $6.00 $6.00

MISCELLANEOUS

(PER OCCURRENCE UNLESS NOTED) Field Collection Charge Visit to customer's residence required to collect past due balance or unreturned equipment Returned Payment Item (each) Late Fee Agent Assisted Payment For payment made by phone with a Customer Care Representative Getting Started Kit Shipping and Handling Getting Started Kit Shipping and Handling (Priority Shipping)

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$30.00 $25.00 $10.00

$5.99 $15.00 $29.95

Accessory Shipping and Handling

Seasonal Convenience Plan1 For a low monthly maintenance fee, Comcast customers can temporarily suspend Xfinity TV, Xfinity Internet and Xfinity Voice services and resume them on the date requested without disconnect, reconnect or installation charges.

Seasonal Xfinity TV

Seasonal Xfinity Internet

Seasonal Xfinity Voice

$5.95

$8.00 $8.00 $8.00

1 Service may only be placed in the Seasonal Convenience Plan once in a calendar year for a maximum length of 270 days in a calendar year. You must remain on the plan for a minimum of 90 days or you will be billed the retail rate for your service. Xfinity services will move from suspended to active status on the date requested, and regular charges will apply. Seasonal Convenience Plan, service and pricing, subject to change. Xfinity Voice: During the period covered by the Seasonal Convenience Plan, service is limited to toll free and local calling and international calling is blocked. Applicable charges apply to nationwide calls outside local calling areas.

2 Certain services available separately or as a part of other levels of service. Viewing Xfinity TV services on a television requires a TV Box, TV Adapter, CableCARD or compatible customer owned device with Xfinity Internet. Xfinity services are subject to Comcast's standard terms and conditions of service. Unless otherwise specified, prices shown are the monthly charge for the corresponding service, equipment or package. Prices shown do not include applicable taxes, franchise fees, FCC fees, Regulatory Cost Recovery, Public Access fees, other state or local fees or other applicable charges (e.g., per-call toll or international charges). Prices, services and features are subject to change. If your Xfinity TV service includes a TV Box and you are using a compatible customer owned device, please call 1-800-XFINITY for pricing information or visit equipmentpolicy. ? 2021 Comcast. All rights reserved.

3 Requires TV Box, TV Adapter or compatible customer owned device with Xfinity Internet service. Limited Basic does not qualify for Multi Product discount or Autopay and Paperless Billing discount. Cannot be combined with Xfinity TV multichannel services.

4 Requires TV Box, CableCARD or compatible customer owned device with Xfinity Internet service. Up to 20 hours DVR service available with either X1 TV Box with Xfinity Internet service or compatible customer owned device with Xfinity Internet service.

5 Digital Starter does not qualify for Multi Product discount or Autopay and Paperless Billing discount. Cannot be combined with other Xfinity TV services, Xfinity Internet, Xfinity Voice or Xfinity Home Security service. HD Technology Fee required for HD programming.

6 Requires Basic. 7 Requires Extra. 8 Requires Limited Basic. 9 Cannot be combined with a premium channel package. 10 Requires Limited Basic, HD Technology Fee and TV Box, CableCARD or compatible customer

owned device with Xfinity Internet. 11 Applies to Limited Basic, Basic and Seasonal Xfinity Internet service. 12 Applies to Extra, Preferred, Digital Starter, Sports & News, and More Sports & Entertainment. 13 Requires Extra and TV Box or compatible customer owned device. 14 Required for HD programming if HD programming not included with service. 15 Requires Limited Basic, TV Box with Xfinity Internet. International Channel Packages require

Basic, TV Box with Xfinity Internet. 16 Requires Limited Basic, HD Technology Fee, X1 TV Box or compatible customer owned device

with Xfinity Internet. Sports packages will automatically renew at the start of each season at that seasons full-season early-bird rate, provided Comcast still carries the package. Subscription will automatically be billed in 4 total payments. Call 1-800-XFINITY to cancel subscription within 30 days of first charge to bill. Charges are non-refundable after 30 days of first charge to bill. Other restrictions may apply. Customers enrolled in the auto-renewal program moving to another Comcast serviceable address and continuing service with Comcast in or out of season, will remain enrolled in the auto-renewal program. 17 Internet/Voice Equipment required. For more information regarding Xfinity Internet go to http:// internet-service.html. 18 May require additional installation fees. 19 Requires two year contract. Monthly rental of Gigabit Pro compatible cable modem/router additional. Professional installation fees additional. Gigabit Pro does not qualify for Comcast 30 day money-back guarantee, Multi Product discount or Autopay and Paperless Billing Discount. 20 Requires Internet/Voice Equipment. For more information regarding Xfinity Voice pricing, go to corporate/about/phonetermsofservice/comcastdigitalvoice/cdvrstatepricing.html. 21 Multi Product discounts do not apply to certain Xfinity TV and Xfinity Internet services, including but not limited to: Limited Basic, Choice TV, Digital Starter, Internet Essentials, and services purchased under a bulk service agreement. 22 Autopay and Paperless Billing Discount requires enrollment in both automatic payment and paperless billing. 23 Channel lineup for additional televisions with TV Box, TV Adapter, CableCARD, or compatible customer-owned device will be the same as primary television, except for TV Adapter will not receive movie channels, Pay-Per-View, Video On Demand content or interactive program guide. 24 Contact 1-800-XFINITY for questions regarding equipment replacement charges. 25 Applies to Digital Starter only. 26 Standard installation includes installation of service line up to 125 feet from existing Comcast plant for the primary outlet only. Comcast does not perform custom installations including installations which require in-wall wiring, wiring in extensive drop ceilings, basements, or crawl spaces. 27 Does not apply to Xfinity Home Security or Gigabit Pro. 28 Requires Limited Basic with X1 TV Box and Xfinity Internet service. 29 Price of Pay-Per-View and On Demand Movie or Event is displayed prior to the completion of the Pay-Per-View or On Demand ordering process. 30 Requires Limited Basic and a TV Box, CableCARD or compatible customer owned device to receive Streampix on television. 31 One month minimum purchase required. Not available in all areas. 32 Requires Limited Basic TV service and a compatible Xfinity TV Box or customer owned device. 33 Equipment required at an additional cost. For additional information go to homesecurity. 34 Includes Xfinity Home Security and 24/7 Video Recording for up to 4 cameras. Equipment required at an additional cost. For more information on 24/7 Video Recording go to . videorecording.

35 Not available to Limited Basic only customers. Digital service tier on additional TV corresponds to digital service tier on primary outlet. HD Technology Fee required for HD programming.

36 Requires Limited Basic and Xfinity Internet. 37 Requires Xfinity Internet service, Flex and compatible customer owned device or Flex Streaming

TV Box. 38 Requires More Sports & Entertainment or Extra or higher, Performance Starter or higher, TV Box

or compatible customer owned equipment. 39 Requires Limited Basic.

Xfinity Home Security License Numbers: AL: 001484, 001504; AR: 12-030; AZ: ROC 280515, BTR 18287-0; CA: CSLB 974291, ACO 7118; CT: ELC 0189754-C5; DE: FAL-0299, FAC-0293, SSPS 11-123; FL: EF0000921, EF20001002, EF0001095; GA: LVU406303, LVU406264, LVU406190, LVU406354; IL: PACA 127-001503; LA: F1691; MA: SS-001968; MD: 107-1776; ME: LM50017039; MI: 3601206217; MN: TS674412; NC: 2335-CSA, 29443-SP-FA/LV; NJ: Burglar and Fire Alarm Business Lic. # 34BF00047700; NM: 373379; NY: licensed by the N.Y.S. Department of State 12000305421; OH: LIC# 53-89-1732; OR: CCB 192945; SC: BAC-13497, FAC-13440; TN: ACL 1597, ACL 1604; TX: ACR-1672104,-1818, B16922, B02571; UT: 8226921-6501; VA: 2705145289, DCJS 11-7361; VT: ES-02366; WA: COMCABS892DS; WASHINGTON, DC: ECS 902687, BBL 602512000005; WV: WV049211.

MS: 15018010

Valid 1/1/21. See home-security for current list. 85291100: 2660;2670;2680;2690;2700;2710;2720;2730;2740;2750;2760;2770;2780;2790;

2800;2810;2820;2830;2840;2850;2860;2870;2880;2890;2900;3950;3960; 3970;4810;4820

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