Annual Performance Report

United StateS Office Of PerSOnnel ManageMent

Annual Performance Report

FISCAL YEAR 2011

FEBRUARY 2012

United StateS Office Of PerSOnnel ManageMent

Annual Performance Report

FISCAL YEAR 2011

FEBRUARY 2012

F Y 2011 A nnual Performance Report

Table of Contents

Message from the Director ..........................................................................................1 Introduction ........................................................................................................... 3 About this Report ..................................................................................................... 3 High Priority Performance Goals ................................................................................ 4 The President's Veterans Employment Initiative ............................................................ 11 OPM's FY 2011 Mission and Strategic Goals ................................................................. 13 FY 2011 Organizational Structure ..............................................................................14

Executive Offices ..............................................................................................................................15 Program Divisions ........................................................................................................................... 16 Common Services.............................................................................................................................17 Office of the Inspector General ............................................................................................................ 18 FY 2011 Performance Results .................................................................................... 18 Summary Performance Tables by Strategic Goal ........................................................................................ 19 Detailed Performance Results ...............................................................................................................21

Hire the Best/Reform the Federal Hiring Process ...............................................................................21 Hire the Best/Assist Veterans to find a place in the Federal workforce ...................................................... 22 Hire the Best/Ensure agencies have sufficient information to make decisions such as credentialing,

suitability, and/or security clearance determinations ...................................................................... 23 Hire the Best/Promote diversity and inclusion in the Federal workforce.................................................... 26 Respect the Workforce/Ensure that available benefits align with best practices and employees' needs.................. 27 Expect the Best/Hold agencies to account for improvements in strategic human resources management ..............30 Expect the Best/Provide leadership and direction to Government-wide HR programs ...................................31 Expect the Best/OPM will lead by example to implement human resources reforms and achieve results .............. 33 Expect the Best/Help agencies become high-performing organizations..................................................... 34 Honor Service/Improve Federal pay and reward systems ..................................................................... 36 Honor Service/Develop a 21st century customer focused retirement processing system that adjudicates

claims in a timely and accurate manner...................................................................................... 37 FY 2011 Program Evaluations....................................................................................41 Completeness and Reliability of Performance Data ....................................................... 42 Data Sources of OPM Performance Measures............................................................... 44 Acronyms ..............................................................................................................56

OPM Fiscal Year 2011 Annual Performance Report iii

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download