Project 6-7 Answer Sheet - Brown-Spath



Project 6-7 Answer Sheet (2 pages)Select PI Tools to Use During an Improvement Project Student Name:Examples of performance improvement toolsQuantitative ToolsBar graphBox plotChecksheet Control chartHistogramLine graphPareto chartScatter diagramQualitative ToolsAffinity analysis Brainstorming Cause and effect diagram FlowchartForce field analysisPrioritization tools Value stream mapWorkflow diagramQuestionPerformance Improvement Tool(pick only one)Why this tool would be useful What performance improvement tool would you use to identify all possible reasons why complaints about the HIM department are increasing?What performance improvement tool would you use to gather information to confirm the actual reasons for complaints about the HIM department?You think there may be more complaints on certain days of the week. What performance improvement tool would you use to analyze this theory?The HIM employees tally information about types of complaints about the department. What performance improvement tool would you use to select the complaints to eliminate first?What performance improvement tool would you use to understand the current process for retrieving patient records?After redesigning the process for retrieving patient records, you want to monitor the effectiveness of your actions. What performance improvement tool would you use to measure whether the number of complaints about record retrievals actually decline over the next six months? ................
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