Activity A11: Conduct Unit Meetings - University of Maine ...
Say, “You are entitled to your opinion, belief or feelings, but now it’s time we moved on to the next subject,” or “Can you restate that as a question?” or “We’d like to hear more about that if there is time, later. Learner Guide: Behavior #7: Overt Hostility/Resistance – angry, belligerent, combative behavior. Possible responses: ................
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