Infrastructure-Systems - WIU

Infrastructure-Systems

 Primary Responsibilities

Server Administration

uTech Windows servers (46) uTech UNIX servers (65) uTech Macintosh servers (15)

Systems Administration

Directory Administration (AD, LDAP, OpenDir, IDM) Zimbra WesternOnline Web Services Database Services

Systems Deployment Service Level Agreements

 FY11 Accomplishments

Single Sign-On (CAS) project ? WesternOnline, Zimbra, Guava, and MyCampus Portal have been successfully tested to work with WIU's Single Sign-On environment. The WesternOnline integration was a joint effort of uTech and CAIT staff.

Portal Project ? Portal will be beta for Faculty/Staff March 2011 Zimbra 6.0/6.0.8/6.0.9 upgrades (I.B)

SAN Firmware upgrades

WesternOnline SP4/SP5 upgrades (IV.51)

WesternOnline - added two more application nodes and quadrupled the memory in the application servers (IV.51)

 FY11 Accomplishments (continued)

VMWare memory upgrades (Promote Social Responsibility ? Sustainability)

Identity Management - migrated from outdated, unsupported product to an in-house application

Automated Security Lockdowns for two Linux System builds (Ubuntu and CentOS)

Additional Web-based tools developed for the Helpdesk staff (I.A.4) Developing new DHCP servers for better infrastructure resilience Developing new SUN Clusters servers for better infrastructure

resilience Created new LDAP servers for better infrastructure resilience,

including the support of the VoIP project.

Notable Statistics Zimbra Email Accounts Zimbra Messages Zimbra Appointments Internet Mail Messages per Month Messages Blocked as SPAM Messages Delivered per Month

FY 10

FY 11

% Change

31,000+

34,000+

10%

41 Million

56 Million

37%

1.6 Million

2.1 Million

31%

45.5 Million 30.2 Million

-34%

92.8%

88.7%

y4%

3.3 Million

3.4 Million

3%

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