SDC Plus User Guide - Corporate Admin Tool

User Guide: Sprint Direct Connect - Corporate Administration Tool (CAT)

User Guide

Sprint Direct Connect Plus - Corporate Administration Tool (CAT)

Release 8.3 December 2017

User Guide: Sprint Direct Connect - Corporate Administration Tool (CAT)

Table of Contents

1. Introduction and Key Features .....................................................................................4 2. Getting Started.............................................................................................................5

Prerequisites ...................................................................................................................5 Required Browsers ......................................................................................................5 Hardware Requirements ..............................................................................................5 Ensuring Correct Display of the Website .....................................................................5

Log into the Sprint Direct Connect Plus Corporate Administration Tool (CAT)................5 3. Navigate the Sprint Direct Connect Plus Corporate Administration Tool (CAT) ............6

Header Area ....................................................................................................................7 My Account ..................................................................................................................8 Settings ........................................................................................................................8

Navigation Area...............................................................................................................9 Group Connect ..............................................................................................................11

Avatars ....................................................................................................................... 13 External Users ...............................................................................................................15 Work Area Navigation....................................................................................................16 Search ...........................................................................................................................16 Common Icons ..............................................................................................................17 4. Manage Sprint Direct Connect Plus Users.................................................................20 View a User ...................................................................................................................20 Edit a User.....................................................................................................................22

Permissions ...................................................................................................................23 State ............................................................................................................................23 User Type .....................................................................................................................23 Expiring On ...................................................................................................................23 Email ID........................................................................................................................23 Activation Code ..............................................................................................................23 Re-Sync a User .............................................................................................................24 Generate Activation Codes............................................................................................24 Resend an Existing Generated Activation Code without Regenerating .....................26 Manage Contacts ..........................................................................................................27 Assign Contacts .........................................................................................................27 Remove Contacts ......................................................................................................28 Manage User Sets.........................................................................................................28 Add a User Set as Contacts to a User .......................................................................29 Remove a User Set from a User ................................................................................29 Manage Group Connects ..............................................................................................30 Select Multiple Users.....................................................................................................30 Generate Activation Codes for Multiple Users ...............................................................31 Using the Export Operation ...........................................................................................31 Change User Type ........................................................................................................31 5. Manage Talkgroups....................................................................................................32 View a Talkgroup...........................................................................................................33 View Talkgroups Assigned to a User.............................................................................33 Create a New Talkgroup................................................................................................34 Edit a Talkgroup ............................................................................................................36 Rename a Talkgroup .................................................................................................36 Add Members to a Talkgroups ...................................................................................36

User Guide: Sprint Direct Connect - Corporate Administration Tool (CAT)

Change Call Permissions...........................................................................................37 Remove a Member from a Talkgroup ........................................................................39 Manage User Sets .....................................................................................................39 Add User Sets as Members of a Talkgroup ...........................................................................39 Remove a User Set from a Talkgroup ..................................................................................40 View User Set Distribution to a Talkgroup .............................................................................40 Delete a Talkgroup ........................................................................................................41 6. Talkgroup Scanning ...................................................................................................42 8. Manage Broadcast Groups ........................................................................................45 View a Broadcast Group................................................................................................45 Create a Broadcast Group.............................................................................................45 Edit a Broadcast Group .................................................................................................46 Delete Broadcast Members in a Talkgroup ...................................................................47 Delete a Broadcast Group .............................................................................................47 9. Manage External Users..............................................................................................48 View an External Users .................................................................................................48 Add an External User ....................................................................................................48 Delete an External User ................................................................................................49 Using the Export Operation ...........................................................................................49 10. Manage User Sets...................................................................................................50 View a User Set.............................................................................................................51 Create a New User Set..................................................................................................51 Edit a User Set ..............................................................................................................53 Rename a User Set ...................................................................................................53 Add Members to a User Set.......................................................................................53 Remove Members from a User Set............................................................................54 Delete a User Set ..........................................................................................................55 Manage User Sets Assigned to SDC Plus Users or Talkgroups ..............................55 Assign a User Set ......................................................................................................55 Remove a User Set....................................................................................................55 View User Set Members ............................................................................................56 Assign More than 200 Contacts to Each User through User Sets .................................56 View User Set Distribution.............................................................................................57 12. Using the Export Operation .....................................................................................59 Open CSV File ..............................................................................................................59 Export User or Talkgroups Details.................................................................................59 Export Details of a Single User or Talkgroups ...........................................................59 Export Details of all users or Talkgroups ...................................................................59 Export User Sets ...........................................................................................................60 Export a Single User Set............................................................................................60 Export All User Sets...................................................................................................60 13. Using the Tool by more than one ADMIN.................................................................61 14. Troubleshooting .......................................................................................................62 Log On Issues ...............................................................................................................62 User Interface Issues.....................................................................................................62 Manage Contacts Issues ...............................................................................................62 User Set Issues .............................................................................................................63

User Guide: Sprint Direct Connect - Corporate Administration Tool (CAT)

1. Introduction and Key Features

The Sprint Direct Connect Plus (SDC Plus) service provides instant communication to individuals and Group Connects at the push of a button. The Corporate Administration Tool (CAT) helps in managing a corporate user's contacts and Group Connects. The following is a brief description of key features of the Corporate Administration Tool: SDC Plus Users Management ? Allows you to manage the SDC Plus user profile such as name and subscription type. Group Connect Management ? Allows you to manage Group Connects including, Talkgroup Scanning, supervisory override, permission to the Group Connect members for call initiation, and receive and in call accessibility. There are three types of Group Connects that you can manage: standard, dispatch, and broadcast groups. External Users Management ? Allows you to manage users external to the corporation. Integrated Users Management (Future Feature) ? Allows you to manage the users of types, such as Integrated Mobile, Integrated Tracking, and Integrated Web. Interop Connections Management (Future Feature)? Allows you to manage the users between the Interop and SDC Plus. User Sets ? Allows you to manage the user sets to SDC Plus Users, Group Connects, or Integrated Users.

Release:8.3

Document Version: 1.0

4

User Guide: Sprint Direct Connect - Corporate Administration Tool (CAT)

2. Getting Started

This section describes the steps you must take to start using the Corporate Administration Tool. This section is organized as follows: ? Prerequisites

? Required Browsers ? Hardware Requirements ? Ensuring Correct Display of the Website ? Log into the Sprint Direct Connect Plus Corporate Administration Tool (CAT)

Prerequisites

Required Browsers

The Corporate Administration Tool requires one of the following browsers. You must ensure that the browser you are using meets the following requirements:

? Apple Safari 8 or higher ? Google Chrome 45 or higher ? Microsoft Internet Explorer (IE) 11 ? Microsoft Edge 25 or higher ? Mozilla Firefox 41 or higher

Hardware Requirements

Your PC must have the minimum recommended hardware for the Corporate Administration Tool.

? Recommended RAM size 8 GB.

Ensuring Correct Display of the Website

Enabling Pop-ups The Corporate Administration Tool opens in a new browser window. Be sure to enable pop-ups to access the Corporate Administration Tool. Reset Zooming To display the Corporate Administration Tool properly, make sure that the browser you are using has a zoom setting of 100%. To reset the zoom to 100%, press CTRL+0 (zero) on your keyboard.

Log into the Sprint Direct Connect Plus Corporate Administration Tool (CAT)

Log into with your user name and password. User needs to navigate to the My Preferences page. Click the hyperlink for the SDC Plus Corporate Administration Tool (CAT).

Release:8.3

Document Version: 1.0

5

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