Encompass TPO Connect Website User Guide - …
[YOUR COMPANY NAME]
Encompass TPO Connect Website User Guide
Correspondent Edition
Copyright Statement
© 2020 Ellie Mae, Inc. Ellie Mae®, Encompass®, AllRegs®, DataTrac®, Ellie Mae Network™, Mavent®, Millennial Tracker™, Mortgage Returns®, Prospect Manager®, Total Quality Loan®, True CRM®, TQL® and the Ellie Mae logo are trademarks of Ellie Mae, Inc. or its subsidiaries. All rights reserved. Other company and product names may be trademarks or copyrights of their respective owners.
Table of Contents
Introduction 5
Introduction 6
Getting Started - Non-Delegated 7
Getting Started 8
Gaining Initial Access to the Website 8
Start Using the Website Tools 8
Add Users to the Website 9
Home Page Widgets 10
Start a New Loan 18
Viewing Lender or Investor Documents 19
Originating Loans - Non-Delegated 22
Originating Loans 23
Import a Loan From a Fannie Mae FNM 3.2 File 23
Loan Summary Page 28
1003 Uniform Residential Loan Application 28
Loan Information Page 29
Borrower Information Page 29
Employer History Page 30
Income and Expenses Page 31
Assets and Liabilities Page 31
Details of Transaction Page 35
Declarations and Gov. Monitoring Page 36
Comments 36
Adding Co-Mortgagors 36
Saving the Loan 37
Product & Pricing with Encompass Product and Pricing 37
Product & Pricing with Optimal Blue 40
Working with Loans - Non-Delegated 46
Processing Loans 47
Import Additional Data 47
Order Credit 48
Order DU/Order LPA 49
Disclosures 51
Submit Loan 56
Change of Circumstance 57
Lock Extension 58
Workflow 60
Adding Documents & Viewing Conditions - Non-Delegated 62
Adding Documents 63
Viewing Conditions 65
Purchase Advice Form - Non-Delegated 67
Purchase Advice Form 68
Trades - Non-Delegated 69
Trades 70
Getting Started - Delegated 73
Getting Started 74
Gaining Initial Access to the Website 74
Start Using the Website Tools 74
Add Users to the Website 75
Home Page Widgets 76
Start a New Loan 84
Viewing Lender or Investor Documents 84
Processing Loans – Delegated 85
Processing Delegated Correspondent Loans 86
Import a Loan From a Fannie Mae FNM 3.2 File 86
1003 Uniform Residential Loan Application 89
Loan Information Page 89
Borrower Information Page 90
Employer History Page 90
Income and Expenses Page 91
Assets and Liabilities Page 92
Details of Transaction Page 96
Declarations and Gov. Monitoring Page 97
Comments 97
Adding Co-Mortgagors 97
Saving the Loan 98
Product & Pricing with Encompass Product and Pricing 99
Product & Pricing with Optimal Blue 101
Working with Loans – Delegated 106
Lock Extension 108
Submitting a Loan 110
Workflow 110
Adding Documents & Viewing Conditions - Delegated 112
Adding Documents 113
Viewing Conditions 114
Purchase Advice Form - Delegated 116
Purchase Advice Form 117
Trades - Delegated 118
Trades 119
Introduction
Introduction
This guide is intended to help you work with our company’s website, which connects directly to our loan origination system (LOS). The website provides a central online location where you can originate, process, and monitor loans. After logging into the website, you can originate new loan files or import loan files from a Fannie Mae formatted file. Once the loan is added to our website, you can submit the loan or take actions such as ordering a credit report or searching for product and pricing options. You can also use the website to monitor the loan’s status. At the same time we can monitor the loan activity in our LOS and ensure we are receiving all the necessary information we need. Changes made to the loan file on the website are reflected in the loan when opened in our LOS and vice versa.
This guide provides all of the instructions necessary to log into the website and start originating and processing Non-Delegated and Delegated Correspondent loans.
Note: Many of the features in Encompass TPO Connect can be configured and customized extensively. Administrators can disable many features or re-arrange the order in which they display, This document explains how Encompass TPO Connect works with the default configuration.
Getting Started -
Non-Delegated
Getting Started
This section explains how you can start using the website and includes a brief description of the main tools available on the website. Enough information is provided to get you started, but more steps are required to complete these processes. These tools are discussed in detail later in this guide.
Gaining Initial Access to the Website
Once approved by our company, we will assign a manager from your company to be the website
administrator (i.e., the one who will manage user accounts, update company information, and add new users). The manager will receive an email from us that provides a link to the website, along with a log in name (the manager’s email address) and a temporary password. The manager will then complete the
following steps to gain access to the website.
To Gain Initial Access to the Website:
1 Click the link provided in the email to open the website.
2 Log in to the website using your email address and the temporary password provided in the email.
3 On the Change Password page, create a new password.
NOTE: Be sure to keep track of your new password. Our company will not have access to it.
Start Using the Website Tools
Once logged in, the manager can grant users access to the site and update their account information.
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To Change Your Password:
1. Click your user name in the top right corner of Encompass TPO Connect, and then select Change Password.
2. On the Change Password screen, enter your current password in the Current Password field.
3. Enter a new password in the New Password field.
4. Re-Enter the new password in the Re-enter New Password field.
5. Click Save.
Add Users to the Website
In order for other users to gain access to the website, the manager must create a contact record for
each user.
To Create a Contact Record:
1. Click your user name in the top right corner, and then select Manage Account.
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2 Click the Company Account tab.
3 Scroll to the Company Contacts section, and then click Add Contact to add a new user who will be able to use the website.
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4 Enter the required information for the user. (Required fields are marked with a red asterisk.*)
▪ The Organization field enables you to select the branch within the TPO Company’s organization where this contact should be created. Click Choose to select the organization option, and then select the organization entry and click Save.
▪ The Persona field enables you to select an available persona to assign to the TPO Contact. Click Add Persona to select the persona for the TPO contact, and then select one or more personas and click Save.
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5 When finished, click the Save button.
The user will receive an email that provides a link to the website, along with a log in name (their email address) and a temporary password. The user can log in to the website, however their licensing information needs to be submitted to, and then approved by, our company before they can submit loan files. (This rule applies to branches that will use the website as well.)
Submit user or branch licensing information to:
Add contact information for licensing information reviewer(s)
Home Page Widgets
Several Home Page Widgets are available for users to access key information. These widgets are configured by the administrator. The following widgets are available:
▪ Recently Accessed Loans – This widget displays a list of recently accessed loans by a TPO. You can click on a loan in the list to view the loan.
▪ Lender Key Contacts – This widget enables Brokers/Sellers to quickly access global Lender Contacts directly from the Welcome page.
▪ Company Announcements – The company announcements enables the Lender or Investor to provide information to TPOs.
To Use and View Company Announcements:
If the Company announcements widget is available, any announcements are displayed in the widget
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The TPO can select an announcement from the widget to view the details of the announcement. Once the announcement is open, the TPO can print the announcement or close the announcement.
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ESign
TPOs can view all documents that need to be eSigned from the new eSign page, or they can view documents that need to be eSigned on a specific loan.
To ESign From the ESign Page:
1. From the Encompass TPO Connect home page, click eSign.
2. On the Loans Pending eSign page, select a loan to view the documents.
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3. The loan displays. On the eSign page, select the document name to start the eSigning process.
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4. On the Loan Documents screen, select Next to view the documents.
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5. Click Start.
6. Select the sSign signature point to eSign the document.
7. Click Finish when you are finished eSigning.
Reporting Views
Once the administrator has enabled and configured reports, TPOs can view carious pre-configured report views from the Reporting Views link on the welcome page. TPOs can also print or save the reports as PDF or Excel (CSV files) and identify which loans need to be delivered and more.
To View Reports:
1. From the Encompass TPO Connect Welcome page, click Reporting Views. (The name of this link is customizable by the administrator, so the actual link name may vary.)
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2. On the reporting screen, click the Select a report drop-down arrow[pic], and then select a report.
▪ The report data is displayed.
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Sorting the Data:
▪ Click a column header to display data in ascending order based on the information in the column.
▪ Alternately click the header to sort the data in descending or ascending order.
Apply Search Filters:
▪ Click the Search icon (magnifying glass) in a column header to search for specific data within the column. Enter a value in the blank field or select a filter from the list of options.
3. To download the report to your computer in an Excel file (CSV), click the Export csv button.
4. To print the report, click the Print button.
▪ Here you can preview the report, print the report, or save the report as a PDF file.
Batch Document Upload
When the new Batch Document Upload page is enabled, TPO users can attach documents to loans as well as submit or resubmit loans directly from custom Pipeline views.
Note: By default, the link is labeled “Batch Document Upload”. However, your administrator can customize the link name to fit your company’s needs.
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To Use Batch Document Upload:
1. From Encompass TPO Connect, click Batch Document Upload.
2. At the top of the page, click the blue arrow to select a view.
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3. You can sort the view (ascending or descending order) by clicking on a column header (e.g., Borrower Name, Loan Name, etc.).
4. You can filter the items in the grid by placing your cursor over a column header, clicking on the Search (blue magnifying glass) icon, entering your search criteria, and then clicking Enter on your keyboard.
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5. You can filter items by date in the grid by placing your cursor over a date column header, clicking on the Calendar icon, selecting or entering a date or date range, and then clicking Enter on your keyboard.
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6. You can attach documents by expanding a loan in the grid, and then either drag and drop or browse and attach a document to a specified eFolder.
▪ If an “Unassigned” location is displayed, all documents will be uploaded to that location and users must manually move documents to the appropriate loans.
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▪ Users can cancel an upload of a document in progress by clicking the X at the far right end of the page.
7. If the Submit Loan or Resubmit Loan button is enabled, you can submit or resubmit a loan by expanding the row for a loan entry.
Note: By default, the buttons are labeled “Submit Loan” and “Resubmit Loan”. However, your administrator can customize the button names to fit your company’s needs.
▪ If the submission is successful, a “Your loan has been successfully submitted.” message is displayed.
▪ If the submission fails:
▪ A “We were unable to submit your loan. Click the Errors link to view details.” message is displayed.
▪ When the Errors link is clicked, a window is displayed with a list of missing fields and/or documents.
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▪ Complete the missing fields and provide the missing documents, and then submit or resubmit the loan again.
View the Pipeline
Click the Pipeline link on the Welcome page to view your pipeline of loans. As you create new loans, they will be listed in the Pipeline. Here you can check loan status, lock status, and some basic loan information. Depending on your assigned role and permissions, you may be able to view all the loans that your team has entered in Encompass TPO Connect. Your administrator can configure the pipeline to display one of two views. The Pipeline Grid view displays all the loans in your pipeline in a list, displaying important loan information at a glance. The Loan Groups view sorts loans into groups by criteria defined by the administrator.
The correspondent and wholesale Pipeline Grid views display different columns that contain information about the loan.
▪ Wholesale View Columns: Name / Loan # / Property Address, Lock Status, Lock Expiration, Loan Type / Amount, Date Started, Estimated Close Date, Status, and Contacts.
▪ Correspondent View Columns: Loan #, Seller Loan #, Borrower Name, Property Address, Status, Lock Status, Lock Exp., Delivery Date, Purchase Date, Commit. #, Commit. Type, Delivery Type, Delivery Exp., Loan Type, Loan Program, Total Loan Amt., Note Rate, UW Type.
Pipeline Grid View Example:
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Loan Groups View Example:
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To Customize Your Pipeline View:
1. From the Pipeline page, Click All Loans to view all loans that you have access to view or click My Loans to view only the loans you have originated.
2. Click Current to view loans in the Current Pipeline or click Archived to view loans in the Archived Pipeline
3. Click Wholesale to view wholesale loans
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4. Click Correspondent to view correspondent loans.
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To Filter Your Pipeline View:
1. From the Pipeline page, Click Advanced Filter.
2. Choose one or more filters to apply to your pipeline view, and then click Apply Filters.
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Note: The Correspondent and Wholesale Pipeline have filters that are specific to each channel.
3. To clear any applied filters, click Clear Filters.
Start a New Loan
There are two ways to originate a loan in Encompass TPO Connect: Importing a Fannie Mae DU 3.2 file or by manually filling out an online 1003. Again, this section provides the steps to get you started, but refer to Chapter 2, Originating Loans for the complete process.
1. Click the Add New Loan button on the Encompass TPO Connect home page to start a new loan.
2. If you have access to both Wholesale and Correspondent loans, select the channel for the new loan. For this guide we will follow the Correspondent workflow.
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Note: If your admin has only enabled one channel, you will not be prompted to select a channel for the loan.
3. In the pop-up window, select the loan officer and loan processor the loan will be assigned to.
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4. Click Next.
5. Using the pop-window, you can upload a DU 3.2 file (*.fnm) or enter the loan data manually in a 1003 form.
▪ To import an FNM file, drag the file from your computer to the popup window or click Click to Browse, and then select the file. To import from a DO Casefile Id, click Import from DO Casefile ID and then enter the casefile ID.
OR
▪ Click Skip to enter the loan manually.
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6. Click Next.
7. If you imported a file, the 1003 form is displayed with the loan data.
If you are manually entering the loan data, the 1003 form is displayed and you can being entering data.
8. When you are ready to save the loan, click Register.
NOTE: All of these items are discussed in detail later in this guide.
Start a New Loan With Quick Registration
If the Quick Registration form has been enabled by the administrator, you can register a loan without having to use the full 1003 form. Instead, the Quick Registration page displays when you click New Loan.
1. Click the Add New Loan button on the Encompass TPO Connect home page to start a new loan.
2. If you have access to both Wholesale and Correspondent loans, select the channel for the new loan. For this guide we will follow the Correspondent workflow.
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Note: If your admin has only enabled one channel, you will not be prompted to select a channel for the loan.
3. In the pop-up window, select the loan officer and loan processor the loan will be assigned to.
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4. Click Next.
5. Using the pop-window, you can upload a DU 3.2 file (*.fnm) or enter the loan data manually in a 1003 form.
▪ To import an FNM file, drag the file from your computer to the popup window or click Click to Browse, and then select the file.
OR
▪ Click Skip to enter the loan manually.
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6. Click Next.
7. If you imported a file, the 1003 form is displayed with the loan data.
If you are manually entering the loan data, the 1003 form is displayed and you can being entering data.
8. When you are ready to save the loan, click Next.
9. On the Quick Register Correspondent Loan page, enter the details in the Borrower and Property Information and Loan Details sections and then click Register.
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Viewing Lender or Investor Documents
The Documents link enables you to review important information from the Lender or Investor you are working with.
1. Click the Documents link to view the Documents page.
2. Click on a documents name to view the document.
Originating Loans -
Non-Delegated
Originating Loans
You can originate a loan on the website by importing an existing loan file from a DU 3.2 File (*.fnm) or by creating a loan manually. This section provides the steps for adding a new loan in EncompassTPO Connect.
Note: You can also import a loan file that has a .txt or .1003 extensions as long as that data is formatted like a standard .fnm file.
Import a Loan From a Fannie Mae FNM 3.2 File
To Import a Loan:
1. Click the Add New Loan button on the Encompass TPO Connect home page to start a new loan.
2. If you have access to both Wholesale and Correspondent loans, select the channel for the new loan. For this guide we will follow the Correspondent workflow.
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Note: If your admin has only enabled one channel, you will not be prompted to select a channel for the loan.
3. In the pop-up window, select the loan officer and loan processor the loan will be assigned to.
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4. Click Next
5. Using the pop-window drag the .FNM file from your computer to the popup window or click Click to Browse, and then select the file.
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6. Click Next.
7. The 1003 form is displayed with the loan data.
8. When you are ready to save the loan, click Register.
To Create a Loan Manually:
1. Click the Add New Loan button on the Encompass TPO Connect home page to start a new loan.
2. If you have access to both Wholesale and Correspondent loans, select the channel for the new loan. For this guide we will follow the Correspondent workflow.
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Note: If your admin has only enabled one channel, you will not be prompted to select a channel for the loan.
3. In the pop-up window, select the loan officer and loan processor the loan will be assigned to.
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4. Click Next
5. Using the pop-window, click Skip to manually enter a 1003.
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6. The 1003 form is displayed with the loan data.
7. When you are ready to save the loan, click Register.
Start a New Loan With Quick Registration
If the Quick Registration form has been enabled by the administrator, you can register a loan without having to use the full 1003 form. Instead, the Quick Registration page displays when you click New Loan.
1. Click the Add New Loan button on the Encompass TPO Connect home page to start a new loan.
2. If you have access to both Wholesale and Correspondent loans, select the channel for the new loan. For this guide we will follow the Correspondent workflow.
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Note: If your admin has only enabled one channel, you will not be prompted to select a channel for the loan.
3. In the pop-up window, select the loan officer and loan processor the loan will be assigned to.
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4. Click Next.
5. Using the pop-window, you can upload a DU 3.2 file (*.fnm) or enter the loan data manually in a 1003 form.
▪ To import an FNM file, drag the file from your computer to the popup window or click Click to Browse, and then select the file.
OR
▪ Click Skip to enter the loan manually.
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6. Click Next.
7. If you imported a file, the 1003 form is displayed with the loan data.
If you are manually entering the loan data, the 1003 form is displayed and you can being entering data.
8. When you are ready to save the loan, click Next.
9. On the Quick Register Correspondent Loan page, enter the details in the Borrower and Property Information and Loan Details sections and then click Register.
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Loan Summary Page
The Loan Summary Page provides information about the loan at a glance. There are several cards that display the borrower information with basic loan terms, rate lock information, the current loan status, property information, and credit information. There is also a list of file contacts and key dates on the right side of the page.
The Loan Status card is dynamic based on the stage the loan is in. As the key dates of the loan are updated in Encompass and display in the Key Dates section the title of this card changes to reflect the state the loan is in. Once the loan has been Cleared to Close for Underwriting, the User will be able to submit the loan for Purchase from this card.
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To view more information on conditions, click Show Details to turn the loan status card over and view the condition details.
1003 Uniform Residential Loan Application
Click the 1003 link on the menu on the left to view and enter loan information on the 1003 Uniform Residential Loan Application. After you click the 1003, the menu expands to show links to the Loan Information, Borrower Information, Employer History, Income & Expenses, Assets & Liabilities, Details of Transactions, Declaration & Gov. Monitoring, and Comments pages. These pages are described below.
Loan Information Page
The Loan Information Page includes information about the loan including the type of mortgage, loan terms, property information, and title information. This is the information contained in Sections I and II of the Uniform Residential Loan Application form.
NOTE: The name of each application page is listed on the left side of the page. Click a page name to view that page in the application
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Borrower Information Page
The Borrower Information page includes information about the borrower(s) and their residency.
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Employer History Page
Use this page to enter the borrower and co-borrower’s employment information.
To Enter Employment Information:
1. Click the Add an Employer button.
2. Indicate whether this information is about the borrower’s current employer or previous employer, and then enter the remaining employment information.
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3. Click the Save & Add Another button to add information about a different employer.
4. When finished, click the Save button.
Income and Expenses Page
Enter the monthly income and housing expenses for the borrower. This information correlates to the information in Section V of the Uniform Residential Loan Application form.
NOTE: A proposed monthly payment will not be calculated until you submit the loan file to the product and pricing engine (discussed in Section 3) and select a program/rate/price combination. Once the selected interest rate is applied to the loan, a proposed monthly payment will be calculated.
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Assets and Liabilities Page
Use the Assets and Liabilities page to enter information about asset accounts and liabilities. This information is reflected in Section VI of the Uniform Residential Loan Application.
To Enter Asset Accounts:
1. Click the Add Asset Accounts button.
2. Enter the asset information.
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3. In the Account Information section, select an account or asset type, and then provide its details.
4. Repeat Step 3 to add additional accounts related to this financial institution. You can add up to four accounts for one financial institution.
5. To add a new asset and account information, click the Save & Add Another button.
6. When finished entering asset accounts, click the Save button.
To Enter Cash Deposits:
1. In the Cash Deposit Towards Purchase section, click the Add Cash Deposits button.
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2. Enter the cash deposit amount and who the cash deposit is held by.
3. To add a new cash deposit, click the Save & Add Another button.
4. When finished entering cash deposits, click the Save button.
To Enter Stocks & Bonds:
1. In the Stocks & Bonds section, click the Add Stocks or Bonds button.
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2. Enter the Stock and Bond information.
3. To add a new Stock and Bond entry, click the Save & Add Another button.
4. When finished entering stocks and bonds, click the Save button.
To Enter Automobiles Owned:
1. In the Automobiles Owned section, click the Add Automobile button.
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2. Enter the automobile asset information.
3. To add a new automobile entry, click the Save & Add Another button.
4. When finished entering automobiles, click the Save button.
To Enter Other Assets:
1. In the Other Assets section, click the Add Asset button.
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2. Enter the asset information.
3. To add a new other asset entry, click the Save & Add Another button.
4. When finished entering other assets, click the Save button.
To Add Liabilities:
NOTE: Liabilities listed in the General Liabilities section are usually the liabilities from the credit report.
1. To import liabilities from the credit report, click the Import Liabilities button
2. Review the liabilities, and then click the Import Liabilities button.
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3. When the liabilities have been successfully imported, you will receive a confirmation message. Click the Close button to dismiss the message and return to the loan.
4. Click the Add a Liability button (located at the bottom of the list) to enter additional liabilities.
5. Enter the liability details.
▪ Select the Exclude from URLA Page 2 Liabilities Total check box to exclude the payment from the ratios.
▪ Select the Mortgage liability will remain on subject property check box to indicate the liability will remain on the subject property after this loan transaction is complete.
6. To add a new liability, click the Save & Add Another button and enter the liability details.
7. When finished entering liabilities, click the Save button.
8. To modify a liability, click the Edit link at the right of the liability.
To Enter Alimony, Child Support, and Job Related Expenses:
Use the Alimony, Child Support, and Job Related Expenses section on the Assets and Liabilities tab to enter applicable payment details.
To Enter Real Estate Holdings:
1. In the Schedule of Real Estate Owned section, click the Add a Real Estate Owned button.
2. Enter information about the real estate owned by the borrower, including any outstanding liens.
3. Click the Save & Add Another button to add information about an additional real estate holding.
4. When finished adding Real Estate Holdings, click the Save button.
Details of Transaction Page
Use Transaction Details page to enter the subject property’s purchase price and other transaction details.
NOTE: When working with a loan you imported to the website, the fields on the Transaction Details page will be automatically populated with applicable information from the loan file.
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Declarations and Gov. Monitoring Page
Select Yes or No for each question, and then select the appropriate options in the Borrower and Co-Borrower Information for Government Monitoring and Interviewer Information sections. This information reflects the information found in Sections VIII and X of the Uniform Residential Loan Application.
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Comments
The Comments section on the comments page is used as a continuation sheet if you need more space to complete the 1003 loan application. Comments added to this section Encompass TPO Connect are recorded on the 1003 page 4 form in Encompass.
Adding Co-Mortgagors
After entering all of the 1003 information for the initial borrower(s), you can then add a co-mortgagor.
To Add Co-Mortgagors:
1. At the top of the page, click the Edit button.
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2. Click Add New Pair to add a Co-Mortgager pair.
3. Enter the required information for the co-mortgagor(s).
4. When finished, click Save.
5. At the top of the page, select the new borrower pair from the Select Borrower Pair drop-down list.
6. Complete all of the information on each of the 1003 tabs for the co-mortgagor(s), just as you did for the initial borrower(s).
Saving the Loan
To save the information you have entered on the 1003, click the Save button. The Save button is located at the top and bottom of every 1003 page.
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Product & Pricing with Encompass Product and Pricing
Use the Product & Pricing link to run your loan scenario through the product and pricing engine.
To Search Product & Pricing:
1. Click the Product Pricing & Lock link on the left menu, and then click Search Product & Pricing.
2. Enter the required information. (Required fields are marked with a red asterisk.*)
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3. Click the Search Product & Pricing button.
4. Click an eligible program’s Details button to view the product details.
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5. Click the Save to Loan button to apply the product’s interest rate to the loan. If permission has not been granted to register the loan, the Save to Loan button is disabled.
NOTE: Click the Request Lock button to apply the interest rate and request a rate lock at the same time. For more details about requesting a rate lock, refer to the Lock Request discussion later in this section.
NOTE: The Investor is able to configure a Lock Desk schedule to manage when lock request are allowed to be submitted and specify time and dollar limits for Overnight Rate Protection. If the Investor has enabled these settings, you will receive a message from the Investor when you submit a lock request outside of the lock desk hours, or over the dollar limit set for Overnight Rate Protection.
To Cancel a Lock:
When a rate lock request has been submitted and then locked by the Investor, a Cancel Lock button is enabled in Encompass TPO Connect. When you click the Cancel Lock button, the lock request is canceled.
1. On the Product, Pricing & Lock page, click Cancel Lock.
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2. On the cancel lock pop-up message, click Yes.
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Note: This feature is controlled by the Encompass TPO Connect Administrator and may not be enabled.
To View the Lock History:
1. On the Product, Pricing & Lock page, click View Lock History.
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2. On the Lock History page, click the View Details button in front of the entry you want to view.
3. On the Lock History Details page, click the Print [pic] icon to print the lock history details.
4. To close the Lock History, click Close.
Product & Pricing with Optimal Blue
Use the Product & Pricing link to run your loan scenario through the product and pricing engine.
To Search Product & Pricing:
1. Click the Product Pricing & Lock link on the left menu, and then click Search Product & Pricing.
2. Enter the required information. (Required fields are marked with a red asterisk.*)
3. Click the Search Product & Pricing button.
4. The Optimal Blue product search page will display. Review the information and click Submit.
5. The product and pricing search results will display. To view details of an eligible product, click the name of the product or click Show in the detail column.
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6. After reviewing a product, click the Blue Lock icon [pic] to select the product for this loan.
7. On the Lock Form, review the product information and click Update Encompass to save the details back to the loan or click Request Lock to submit a lock request for this program.
To Submit a Change Request:
Use the Change Request button if you need to submit a lock extension request, update loan terms, or search for updated products from the Optimal Blue pricing engine.
1. After a lock request has been submitted, click the Product Pricing & Lock link on the left menu
2. Click Change Request.
3. Click the Change Request icon on the OB Change Request page, and select the type of change you would like to make.
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4. Follow the on screen instructions from Optimal Blue to complete the change request.
Loan Estimate Fee Management
The Loan Estimate Fee Management page enables TPOs to view and edit 2015 Itemization fields and make a request to the Lender to generate the Loan Estimate. Users can also request title/closing fees if the administrator has enabled this feature.
The following sections are available on this page:
▪ Section A - Origination charges.
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▪ Section B - Services You Cannot Shop For.
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▪ Section B/C. Title Charges (Services Borrower Can/Cannot Shop For)
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▪ Section C - Services You Can Shop For.
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▪ Section D - TOTAL LOAN COSTS (A + B + C).
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▪ Section E - Taxes and Other Government Fees.
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▪ Section F - Prepaids.
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▪ Section G - Initial Escrow Payment at Closing.
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▪ Section H – Other
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▪ Section I - Total Loan Costs
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▪ Section J - Total Closing
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To Use the Loan Estimate Fee Management Page:
1. From a loan, click Loan Estimate Fee Management in the left menu.
2. Review and fill out any information needed.
3. To add additional fee itmes to any exction, click + Additional Fee Item.
4. To delete an additional fee item, click Delete.
5. When you are finished, click Save to save the changes or Save and Request Loan Estimate to save your changes and request a Loan Estimate from the Lender/Investor.
To Request Title Fees From a Loan:
The Title Fee request feature has been added to the Loan Estimate Fee Management page in TPO Connect. Once an administrator has enabled this feature, the TPO can request title fees and the fees are auto-populated to the loan.
1. From a loan in TPO Connect, click Loan Estimate Fees.
2. Review and update any information on the page, and then click Save and Request Title/Closing Fees.
3. On the confirmation window, click Continue to place the order.
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4. The Title/Closing fees section displays when the order was requested and what the current status of the order is. Once the order is complete, the fees populate to the loan.
Working with Loans -
Non-Delegated
Processing Loans
Once you have completed and saved all of the information on the 1003, you can process the loan or perform loan actions such as ordering a credit report, ordering automated underwriting with Desktop Underwriter or Loan Product Advisor, or notifying the Investor of a change of circumstance.
To perform an action, select the action from the Loan Actions menu at the left side of the loan application page.
NOTE: The actions that are listed under the Loan Actions menu are determined by our company’s Encompass administrator. Therefore you may not have access to some of the actions discussed in this section. The administrator may also disable a loan action once another loan action is completed.
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Import Additional Data
If you originated a loan in Encompass TPO Connect by importing the file and data changes have since been made to the loan in your Loan Origination Software, use the Import Additional Data action to import the changes to the loan file in Encompass TPO Connect.
To Import Additional Data:
1. On the Loan Actions menu, click Import Additional Data.
2. Select which fields to import and how to manage existing lists (such as liabilities).
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3. Click the Browse for file button, and select the DU 3.2 file you want to import.
4. Click Import.
5. A confirmation message displays when the import is completed.
Order Credit
Using the Order Credit action, you can order or reissue your credit report and import the credit report into Encompass TPO Connect. If the loan includes more than one borrower pair, you must use the same credit provider to order credit for each borrower pair.
To Order or Reissue the Credit Report:
1. On the Loan Actions menu, click Order Credit.
2. On the Order Credit page, select the credit provider you want to use, confirm that the order information is correct, and then click the Order Credit button to submit the order.
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3. Once the credit report is received, a confirmation message displays.
4. Click the Import Liabilities button to import liabilities.
NOTE: When a credit report has already been ordered for the loan file, the Order Credit button is renamed to Reissue Credit.
Order DU/Order LPA
After completing the 1003 in Encompass TPO Connect, you can submit your loan for automated underwriting through Fannie Mae Desktop Underwriting (DU) or Freddie Mac Loan Product Advisor (LPA). Note that you must order or reissue a credit report via Encompass TPO Connect (or enter a credit reference number in the Order/Reissue Credit loan action) prior to submitting the loan for underwriting to LPA. To submit to DU, you can order credit directly from the Order DU loan action if you have not ordered credit through the Order/Reissue Credit loan action.
Note: The Order DU and Order LPA links can be disabled by your administrator and may not be available.
To Submit the Loan for Automated Underwriting Through DU:
1. On the Loan Actions menu, click Order DU.
▪ If you have ordered credit, the credit information is pre-populated.
2. Click Order DU.
3. Click the View Findings Report button to view the report. The report opens in a new tab in your web browser.
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To Submit the Loan for Automated Underwriting Through LPA:
4. On the Loan Actions menu, click Order LPA.
▪ If you have ordered credit, the credit information is pre-populated. If you have not, Click Order Credit to order a credit report first.
5. Enter the required information, and then click Order LPA Underwriting.
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6. After reviewing the results on the LPA Results page, click one of the following:
▪ Go to Loan Summary – Closes the LPA results window and opens the Loan Summary page.
▪ Go to Documents – Closes the LPA results window and opens the Documents page.
▪ Close – Closes the LPA results window and returns to the Order LPA page.
NOTE: The documents returned by LPA are viewable under the Underwriting category on the Documents page in Encompass TPO Connect.
Ordering Dual AUS
If the Dual AUS feature has been enabled by your administrator, users can use this feature to order automated underwriting results from both Fannie Mae Desktop Underwriting (DU) and Freddie Mac Loan Prospector Advisor (LPA) at the same time. Users are also able to order credit and import liabilities as part of the process, streamlining this experience for users. After completing an AUS order, the TPO can also indicate to the lender which AUS provider is preferred.
Additionally, users can order credit without placing an AUS order from the same location.
To Order Underwriting Results from DU and LPA Simultaneously:
1. From a loan in TPO Connect, select Dual AUS from the left navigation menu.
2. Click Order Underwriting.
3. Click Proceed to Order Dual AUS.
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4. On the Order Credit Report screen, enter any missing credit details, report details, and provider details and then click Next.
5. Once credit order is complete, review the liabilities and select either Skip to skip the liability import options, Delete Existing and Import New Liabilities to replace liabilities on the loan with the liabilities on the credit file, or Append Liabilities to append the liabilities from the credit report to the existing liabilities on the loan.
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• If you are importing liabilities, a summary of the imported liabilities is displayed. Review the summary, and then click Next.
6. On the Order Underwriting screen, review the DU Underwriting Details section and the LPA Underwriting Details section, provide any missing information, and then select Submit.
7. Once the order is complete, the results are displayed on the Dual AUS page on the Fannie Mae / DU and Freddie Mac / LPA cards.
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8. To view the details of the report, select the Certificate Details [pic] icon.
• Note: If you are not currently using the Cloud Viewer (the document viewer created by ICE Mortgage and introduced with the Encompass 20.2 Major Release in November 2020) and have document conversion enabled, the user will receive the message below. The user can view the report on the Documents page.
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9. To indicate a preferred AUS provider to the lender, select the provider from the AUS Preference field. This entry is recorded to Encompass field TPO.X119.
To Order Underwriting Results from DU Only:
1. From a loan in TPO Connect, select Dual AUS from the left navigation menu.
2. Click Order Underwriting.
3. Click Proceed to Order DU.
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4. On the Order Credit Report screen, enter any missing credit details, report details, and provider details and then click Next.
5. Once credit order is complete, review the liabilities and select either Skip to skip the liability import options, Delete Existing and Import New Liabilities to replace liabilities on the loan with the liabilities on the credit file, or Append Liabilities to append the liabilities from the credit report to the existing liabilities on the loan.
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• If you are importing liabilities, a summary of the imported liabilities is displayed. Review the summary, and then click Next.
6. On the DU Underwriting Details page, review the details, provide any missing information, and then select Submit.
7. Once the order is complete, the results are displayed on the Dual AUS page on the Fannie Mae / DU card.
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8. To view the details of the report, select the Certificate Details [pic] icon.
• Note: If you are not currently using the Cloud Viewer (the document viewer created by ICE Mortgage and introduced with the Encompass 20.2 Major Release in November 2020) and have document conversion enabled, the user will receive the message below. The user can view the report on the Documents page.
[pic]
9. To indicate a preferred AUS provider to the lender, select the provider from the AUS Preference field. This entry is recorded to Encompass field TPO.X119.
To Order Underwriting Results from LPA Only:
1. From a loan in TPO Connect, select Dual AUS from the left navigation menu.
2. Click Order Underwriting.
3. Click Proceed to Order LPA.
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4. On the Order Credit Report screen, enter any missing credit details, report details, and provider details and then click Next.
5. Once credit order is complete, review the liabilities and select either Skip to skip the liability import options, Delete Existing and Import New Liabilities to replace liabilities on the loan with the liabilities on the credit file, or Append Liabilities to append the liabilities from the credit report to the existing liabilities on the loan.
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• If you are importing liabilities, a summary of the imported liabilities is displayed. Review the summary, and then click Next.
6. On the LPA Underwriting Details page, review the details, provide any missing information, and then select Submit.
7. Once the order is complete, the results are displayed on the Dual AUS page on the Freddie Mac / LPA card.
[pic]
8. To view the details of the report, select the Certificate Details [pic] icon.
• Note: If you are not currently using the Cloud Viewer (the document viewer created by ICE Mortgage and introduced with the Encompass 20.2 Major Release in November 2020) and have document conversion enabled, the user will receive the message below. The user can view the report on the Documents page.
[pic]
9. To indicate a preferred AUS provider to the lender, select the provider from the AUS Preference field. This entry is recorded to Encompass field TPO.X119.
To Order Credit from the Dual AUS Page:
1. From a loan in TPO Connect, select Dual AUS from the left navigation menu.
2. Click Order Underwriting.
3. On the Order Credit screen, enter any missing credit details, report details, and provider details and then click Next.
4. Once credit order is complete, review the liabilities and select either Skip to skip the liability import options, Delete Existing and Import New Liabilities to replace liabilities on the loan with the liabilities on the credit file, or Append Liabilities to append the liabilities from the credit report to the existing liabilities on the loan.
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• If you are importing liabilities, a summary of the imported liabilities is displayed. Review the summary, and then click Next.
5. To view the credit report, click the View Credit Report link located in the top right corner of the Dual AUS page
• Note: If you are not currently using the Cloud Viewer (the document viewer created by ICE Mortgage and introduced with the Encompass 20.2 Major Release in November 2020) and have document conversion enabled, the user will receive the message below. The user can view the report on the Documents page.
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Disclosures
Use the Disclosures loan action to indicate on the loan file that the loan is ready for the Investor to disclose to the borrower. The Investor can report or write rules around this data to identify loans that are ready for disclosures.
To Indicate to the Investor that the Loan is Ready to Disclose:
2. On the Loan Actions menu, click Disclosures.
NOTE: The Disclosures option may not be available if the loan has already been submitted.
10. Review the information on the Disclosure page. This form is read-only. If you need to change any of the data on the page you can do so from the 1003 pages located in the menu on the left.
11. Click the Ready to Disclose button. The date that the button is clicked and an indication that the conditions or stipulations are ready for review are notated on the loan file for the Investor.
Submit Loan
Use the Submit for Review button to notify the Investor that the loan submission is complete and ready for review.
To Submit the Loan for Underwriting from the Loan Summary Page:
1. Click the Submit for Non-Delegated Review link from the menu on the left.
2. In the confirmation window, click Continue.
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Re-Submit Loan
After submitting the loan, you may have to provide additional information to the investor. Once you have added this new information on the loan file, you can use the Re-Submit action to ensure that the loan is submitted to the investor.
To Re-Submit the Loan to the Investor:
1. From a loan in Encompass TPO Connect, click Re-Submit Loan in the Loan Actions menu on the left.
2. On the confirmation window, click Continue to re-submit the loan.
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Change of Circumstance
After submitting the loan, you may need to change loan information. When certain loan information changes, such as the loan type or loan program, a new disclosure is required. Use the Change of Circumstance action to re-submit the updated loan to the underwriter.
To Re-Submit the Loan to the Underwriter Due to a Changed Circumstance:
1. Click the Change of Circumstances button in the Loan Actions section on the left menu.
2. On the Change of Circumstance page, select a description of the circumstance from the Changed Circumstance drop-down list.
3. Ensure that all of the required information has been entered and the required documents have been attached, and then click the Change of Circumstance button. (Required fields are marked with a red asterisk.*)
Lock Extension
When enabled on your TPO site, TPOs can request lock extensions for loans when the lock is confirmed, but not expired.
To Request a Lock Extension:
1. Open the loan, click Product Pricing & Lock link in on the left menu, and then click Extend Lock.
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2. On the Lock Extension page, enter (or select) the required data, and then click Request Lock Extension.
NOTE: The Encompass TPO Connect administrator can restrict the amount of days the rate lock can be extended and the allowed price adjustments for the extension. The Rate Lock Extension screen will change depending on the settings the Encompass TPO Connect administrator has enabled in Encompass. Below are examples of the three types of Rate Lock Extension screens you may see with a brief description.
Rate Lock Extension Examples:
No company control – User can request any extension days and adjustment
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Company controls extension days and price adjustments – Encompass TPO Connect company controls the number of days a user can choose for an extension request, and the price adjustment associated with each extension increment.
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Example of drop down selections:
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Company controls extension days and price adjustments by extension occurrence – Encompass TPO Connect company defines all extension day options and the price adjustments associated with each extension day option. All the fields for this option are read-only with the exception of the Comments field.
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Workflow
If your Encompass TPO Connect Administrator has enabled the Configurable Workflow option in Encompass, a Workflow tab is available for TPOs on the left navigation menu. The workflow tab enables TPO users to quickly see, by channel, where the loan is in the workflow process, including associated completion dates and documents.
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To View and Use the Workflow Tab:
1. From a loan in Encompass TPO Connect, click Workflow on the left navigation menu.
2. The Workflow menu displays. Any completed items in the Workflow are indicated by a solid circle with the date that the step was completed.
3. To view any documents associated with the workflow step, click the step in the Workflow menu.
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4. Click the document entry to view the document.
Adding Documents
&
Viewing Conditions -
Non-Delegated
Adding Documents
As you work to process your loan, you will need to add documents to complete the loan package. If you upload a document to the unassigned section, and the loan has unfulfilled conditions, a Conditions window displays to enable you to fulfill the conditions with the uploaded document.
NOTE: Access to the Documents and Conditions section is controlled by the Investor’s Encompass administrator. The actions you are allowed to perform and the types of documents and conditions that are provided here by default are also controlled by the Investor’s Encompass administrator.
To Add Documents to the Loan:
1. On the menu on the left, click the Documents link.
2. Click the Add Document button.
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3. On the Document View Settings dialogue box, select a borrower pair and then select a document from the Documents list.
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4. Click Save to add the document(s) to the list on the Documents page.
5. Drag and drop the document file to the document entry in the list, or click the Browse for files button to select a file to attach to the document entry. The document is now included in the Documents.
6. To move a document, click the Expand Icon ([pic]) to expand the document entry, and then click the Move Icon ([pic]) and follow steps three through four to select a new document entry to attach the document to.
7. To delete a document assigned to a category, click the Delete ([pic]) icon.
To Assign Unassigned Documents on Upload:
1. On the menu on the left, click the Documents link.
2. Drag and drop a document to the Unassigned section, or click Browse for files and select the file to upload.
3. Once the upload is completed, the Conditions pop up displays.
4. If the document satisfies one or more conditions, select the conditions that the document satisfies.
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5. After selecting the conditions that are fulfilled, click OK to satisfy the condition with the document, or click Notify Lender to satisfy the condition and indicate to the lender or investor that the condition is ready for review.
NOTE: Your administrator can disable the Unassigned category which removed the option from the Documents page. Your administrator can also enable the option to download document files in their original format. If the Admin has enabled this option, you can click the Download icon [pic]to download a copy of the document.
Viewing Conditions
Once the loan has been submitted for underwriting, you can view the underwriting conditions that have been added in the Conditions section of the Underwriting Conditions page. There you can view condition details and add documents to satisfy the conditions. When the loan has been Submitted for Purchase, the Underwriting Conditions page changes to Purchase Conditions, and will contain prior to purchase conditions that are required prior for the Investor to purchase the loan.
To View Underwriting Conditions:
1. On the menu on the left, click the Underwriting Conditions link.
2. Click the Expand Icon ([pic]) to view the condition details.
[pic]
3. To filter conditions, click the Filter By drop down, and then select Category, Status, or Type.
4. To the next drop down field, select the options you want to filter your list by.
5. Click the Link Document to Condition drop-down to select a document from the document list to satisfy the condition.
• Your Administrator may have enabled the ability to upload document files directly to a Condition. If this option is available, you can drag and drop, or click the Browse for files button too upload document files.
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6. When you are finished adding supporting documents, click Ready for Review to indicate that the conditions have been satisfied.
7. Click Notify Lender to notify the Investor that there are conditions ready for review.
8. Click the Re-Open button to add additional documents to satisfy the condition.
To View Purchase Conditions:
1. On the menu on the left, click the Purchase Conditions link.
2. Click the Expand Icon ([pic]) to view the condition details.
[pic]
3. Click the Link Document to Condition drop-down to select a document from the document list to satisfy the condition.
▪ Your Administrator may have enabled the ability to upload document files directly to a Condition. If this option is available, you can drag and drop, or click the Browse for files button too upload document files.
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4. When you are finished adding supporting documents, click Ready for Review to indicate that the conditions have been satisfied.
5. Click Notify Lender to notify the Investor that there are conditions ready for review.
6. Click the Re-Open button to add additional documents to satisfy the condition.
Purchase Advice Form -
Non-Delegated
Purchase Advice Form
Once a Loan has been ‘Cleared to Close’ by the Investor and ‘Submitted for Purchase’ through Encompass TPO Connect, the Investor will complete their Purchase review per their internal process. Please refer to your company documentation for your Purchase guidelines.
After the Investor indicates that the loan is ‘Cleared for Purchase,’ the user, if granted access, will be able to view the ‘Purchase Advice’ which documents the terms under which the loan will be purchased. See below for an example. When the loan has been reviewed and all purchase conditions have been cleared by the Investor, the Investor will approve the loan for purchase.
To Review the Purchase Advice Form:
1. On the menu on the left, click the Purchase Advice link.
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2. Click the Print icon to print the current list of fees.
Trades -
Non-Delegated
Trades
When a correspondent trade is created by an Investor in Encompass, the Encompass TPO Connect Seller may now manage their trade pipeline along with assigning and removing loans from a trade using the Trades functionality in TPO Connect. The Encompass TPO Connect user can view Open Trades, Expired Trades, and Archived Trades. They can also filter the trades by Individual Best Efforts, Individual Mandatory, AOT, Forwards, Direct Trade, and Bulk Delivery Types if the Encompass Administrator has enabled these delivery types for the user. Once the user has selected a view and the delivery types, the trades pipeline can be sorted by the following columns:
• Commitment Number
• Commitment Date
• Fulfillment
• Trade Status
• Trade Description
• Commitment Type
• Delivery Type
• Trade Amount
• Available Amount
• Expiration Date
• Delivery Expiration
To Change Trade View:
1. From the Trades Pipeline page, click the Arrow [pic] icon next to the View label.
2. Select Open, Expired, or Archived to view the trades associated with that status.
To Filter by Delivery Type:
1. From the Trades Pipeline page, click the Arrow [pic] icon next to the Delivery Type label.
2. Select the delivery types to display in the Trades Pipeline. As each type is selected, the results are filtered in real-time.
To Search the Trades Pipeline by a Column:
1. Click the Search [pic] icon on the column header.
Note: The search icon is only visible when you hover over the column header.
2. Enter the search criteria in the column header and press Enter. The Trades Pipeline is filtered to show loans that match the criteria.
3. To clear a filter that has been applied to the Trades Pipeline, click the X [pic] at the end of the filter, or click Clear to clear all applied filters.
To View Assigned Loans:
1. From the Trades Pipeline, select a trade to view the trade details.
2. On the Trade Details page, click Assigned Loans.
3. Click a column header to sort the loan by that column header.
4. To search the assigned loans by a column, click on the Search [pic] icon in the column header, and enter the search criteria.
5. To remove an assigned loan from the trade, select the check box in front of the loan and then click Remove Loans.
To View and Assign Eligible Loans:
1. From the Trades Pipeline, select a trade to view the trade details.
2. On the Trade Details page, click Eligible Loans.
▪ To view loans already assigned to the trade, click the Assigned Loans tab.
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3. Click a column header to sort the loan by that column header.
4. To search the eligible loans by a column, click on the Search [pic] icon in the column header, and enter the search criteria.
5. Select the loans you want to assign to the trade, and then click Assign Loans.
Removing Loans From a Trade:
1. From the Trade Details page, select the Assigned Loans tab.
2. Select any loans that you want to remove from the trade, and then click Remove Loans.
3. On the confirmation pop-up, click Remove Loan(s).
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4. A notification indicates that the loans are being removed. This may take some time to complete. Click X to dismiss the pop-up.
5. A second notification displays when the process is complete.
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To Print Trade Details:
1. Select a trade from the Trades Pipeline to view the details.
2. Click Print [pic].
3. Follow the prompts in your browser to print the trade details.
Getting Started - Delegated
Getting Started
This section explains how you can start using the website and includes a brief description of the main tools available on the website. Enough information is provided to get you started, but more steps are required to complete these processes. These tools are discussed in detail later in this guide.
Gaining Initial Access to the Website
Once approved by our company, we will assign a manager from your company to be the website
administrator (i.e., the one who will manage user accounts, update company information, and add new users). The manager will receive an email from us that provides a link to the website, along with a log in name (the manager’s email address) and a temporary password. The manager will then complete the
following steps to gain access to the website.
To Gain Initial Access to the Website:
1 Click the link provided in the email to open the website.
2 Log in to the website using your email address and the temporary password provided in the email.
3 On the Change Password page, create a new password.
NOTE: Be sure to keep track of your new password. Our company will not have access to it.
Start Using the Website Tools
Once logged in, the manager can grant users access to the site and update their account information.
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To Change Your Password:
6. Click your user name in the top right corner of Encompass TPO Connect, and then select Change Password.
7. On the Change Password screen, enter your current password in the Current Password field.
8. Enter a new password in the New Password field.
9. Re-Enter the new password in the Re-enter New Password field.
10. Click Save.
Add Users to the Website
In order for other users to gain access to the website, the manager must create a contact record for
each user.
To Create a Contact Record:
2. Click your user name in the top right corner, and then select Manage Account.
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2 Click the Company Account tab.
3 Scroll to the Company Contacts section, and then click Add Contact to add a new user who will be able to use the website.
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4 Enter the required information for the user. (Required fields are marked with a red asterisk.*)
▪ The Organization field enables you to select the branch within the TPO Company’s organization where this contact should be created. Click Choose to select the organization option, and then select the organization entry and click Save.
▪ The Persona field enables you to select an available persona to assign to the TPO Contact. Click Add Persona to select the persona for the TPO contact, and then select one or more personas and click Save.
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5 When finished, click the Save button.
The user will receive an email that provides a link to the website, along with a log in name (their email address) and a temporary password. The user can log in to the website, however their licensing information needs to be submitted to, and then approved by, our company before they can submit loan files. (This rule applies to branches that will use the website as well.)
Submit user or branch licensing information to:
Add contact information for licensing information reviewer(s)
Home Page Widgets
Several Home Page Widgets are available for users to access key information. These widgets are configured by the administrator. The following widgets are available:
▪ Recently Accessed Loans – This widget displays a list of recently accessed loans by a TPO. You can click on a loan in the list to view the loan.
▪ Lender Key Contacts – This widget enables Brokers/Sellers to quickly access global Lender Contacts directly from the Welcome page.
▪ Company Announcements – The company announcements enables the c to provide information to TPOs.
To Use and View Company Announcements:
If the Company announcements widget is available, any announcements are displayed in the widget
[pic]
The TPO can select an announcement from the widget to view the details of the announcement. Once the announcement is open, the TPO can print the announcement or close the announcement.
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ESign
TPOs can view all documents that need to be eSigned from the new eSign page, or they can view documents that need to be eSigned on a specific loan.
To ESign From the ESign Page:
8. From the Encompass TPO Connect home page, click eSign.
9. On the Loans Pending eSign page, select a loan to view the documents.
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10. The loan displays. On the eSign page, select the document name to start the eSigning process.
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11. On the Loan Documents screen, select Next to view the documents.
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12. Click Start.
13. Select the sSign signature point to eSign the document.
14. Click Finish when you are finished eSigning.
Reporting Views
Once the administrator has enabled and configured reports, TPOs can view carious pre-configured report views from the Reporting Views link on the welcome page. TPOs can also print or save the reports as PDF or Excel (CSV files) and identify which loans need to be delivered and more.
To View Reports:
5. From the Encompass TPO Connect Welcome page, click Reporting Views. (The name of this link is customizable by the administrator, so the actual link name may vary.)
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6. On the reporting screen, click the Select a report drop-down arrow[pic], and then select a report.
▪ The report data is displayed.
[pic]
Sorting the Data:
▪ Click a column header to display data in ascending order based on the information in the column.
▪ Alternately click the header to sort the data in descending or ascending order.
Apply Search Filters:
▪ Click the Search icon (magnifying glass) in a column header to search for specific data within the column. Enter a value in the blank field or select a filter from the list of options.
7. To download the report to your computer in an Excel file (CSV), click the Export csv button.
8. To print the report, click the Print button.
▪ Here you can preview the report, print the report, or save the report as a PDF file.
Batch Document Upload
When the new Batch Document Upload page is enabled, TPO users can attach documents to loans as well as submit or resubmit loans directly from custom Pipeline views.
Note: By default, the link is labeled “Batch Document Upload”. However, your administrator can customize the link name to fit your company’s needs.
[pic]
To Use Batch Document Upload:
8. From Encompass TPO Connect, click Batch Document Upload.
9. At the top of the page, click the blue arrow to select a view.
[pic]
10. You can sort the view (ascending or descending order) by clicking on a column header (e.g., Borrower Name, Loan Name, etc.).
11. You can filter the items in the grid by placing your cursor over a column header, clicking on the Search (blue magnifying glass) icon, entering your search criteria, and then clicking Enter on your keyboard.
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12. You can filter items by date in the grid by placing your cursor over a date column header, clicking on the Calendar icon, selecting or entering a date or date range, and then clicking Enter on your keyboard.
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13. You can attach documents by expanding a loan in the grid, and then either drag and drop or browse and attach a document to a specified eFolder.
▪ If an “Unassigned” location is displayed, all documents will be uploaded to that location and users must manually move documents to the appropriate loans.
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▪ Users can cancel an upload of a document in progress by clicking the X at the far right end of the page.
14. If the Submit Loan or Resubmit Loan button is enabled, you can submit or resubmit a loan by expanding the row for a loan entry.
Note: By default, the buttons are labeled “Submit Loan” and “Resubmit Loan”. However, your administrator can customize the button names to fit your company’s needs.
▪ If the submission is successful, a “Your loan has been successfully submitted.” message is displayed.
▪ If the submission fails:
▪ A “We were unable to submit your loan. Click the Errors link to view details.” message is displayed.
▪ When the Errors link is clicked, a window is displayed with a list of missing fields and/or documents.
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▪ Complete the missing fields and provide the missing documents, and then submit or resubmit the loan again.
View the Pipeline
Click the Pipeline link on the Welcome page to view your pipeline of loans. As you create new loans, they will be listed in the Pipeline. Here you can check loan status, lock status, and some basic loan information. Depending on your assigned role and permissions, you may be able to view all the loans that your team has entered in Encompass TPO Connect. Your administrator can configure the pipeline to display one of two views. The Pipeline Grid view displays all the loans in your pipeline in a list, displaying important loan information at a glance. The Loan Groups view sorts loans into groups by criteria defined by the administrator.
The correspondent and wholesale Pipeline Grid views display different columns that contain information about the loan.
▪ Wholesale View Columns: Name / Loan # / Property Address, Lock Status, Lock Expiration, Loan Type / Amount, Date Started, Estimated Close Date, Status, and Contacts.
▪ Correspondent View Columns: Loan #, Seller Loan #, Borrower Name, Property Address, Status, Lock Status, Lock Exp., Delivery Date, Purchase Date, Commit. #, Commit. Type, Delivery Type, Delivery Exp., Loan Type, Loan Program, Total Loan Amt., Note Rate, UW Type.
Pipeline Grid View Example:
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Loan Groups View Example:
[pic]
To Customize Your Pipeline View:
1. From the Pipeline page, Click All Loans to view all loans that you have access to view or click My Loans to view only the loans you have originated.
2. Click Current to view loans in the Current Pipeline or click Archived to view loans in the Archived Pipeline
3. Click Wholesale to view wholesale loans
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4. Click Correspondent to view correspondent loans.
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To Filter Your Pipeline View:
4. From the Pipeline page, Click Advanced Filter.
5. Choose one or more filters to apply to your pipeline view, and then click Apply Filters.
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Note: The Correspondent and Wholesale Pipeline have filters that are specific to each channel.
6. To clear any applied filters, click Clear Filters.
Start a New Loan
There are two ways to originate a loan in Encompass TPO Connect: Importing a Fannie Mae DU 3.2 file or by manually filling out an online 1003. Again, this section provides the steps to get you started, but refer to Chapter 7, Originating Loans for the complete process.
1. Click the Add New Loan button on the Encompass TPO Connect home page to start a new loan.
2. If you have access to both Wholesale and Correspondent loans, select the channel for the new loan. For this guide we will follow the Correspondent Delegated workflow.
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Note: If your admin has only enabled the Wholesale channel you will not be prompted to select a channel for the loan. If Correspondent is enabled, you will be presented with a selection for Correspondent Non-Delegated and Correspondent Delegated.
3. On the Correspondent Loan Registration page, you can upload a DU 3.2 file (*.fnm) or enter the loan data manually in a 1003 form.
▪ To import an FNM file, drag the file from your computer to the popup window or click Click to Browse, and then select the file.
OR
▪ Manually enter loan data in the Loan Information section.
4. When all the loan information is imported or entered on the Correspondent Loan Registration page, click Register Loan.
5. If you imported a file, the 1003 form is displayed with the loan data.
If you are manually entering the loan data, the 1003 form is displayed and you can begin entering data.
NOTE: All of these items are discussed in detail later in this guide.
Viewing Lender or Investor Documents
The Documents link enables you to review important information from the Lender or Investor you are working with.
3. Click the Documents link to view the Documents page.
4. Click on a documents name to view the document.
Processing Loans –
Delegated
Processing Delegated Correspondent Loans
You can process a loan on the website by importing an existing loan file from a DU 3.2 File (*.fnm) or by creating a loan manually. This section provides the steps for adding a new loan in Encompass TPO Connect.
Note: You can also import a loan file that has a .txt or .1003 extensions as long as that data is formatted like a standard .fnm file.
Import a Loan From a Fannie Mae FNM 3.2 File
To Import a Loan:
1. Click the Add New Loan button on the Encompass TPO Connect home page to start a new loan.
2. If you have access to both Wholesale and Correspondent loans, select the channel for the new loan. For this guide we will follow the Correspondent workflow.
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Note: If your admin has only enabled the Wholesale channel you will not be prompted to select a channel for the loan. If Correspondent is enabled, you will be presented with a selection for Correspondent Non-Delegated and Correspondent Delegated.
3. To import an FNM file, drag the file from your computer to the popup window or click Click to Browse, and then select the file.
4. When the loan information is imported on the Correspondent Loan Registration page, you may need to manually enter additional data to complete the Registration form. When all the information is entered, click Register Loan.
5. The Registration form is displayed with the loan data.
Note: Encompass TPO Connect validates the loan file against your licensed states, specific loan criteria (such as purpose of loan and loan type), and business rules as defined by the Administrator. If the loan you are importing doesn’t meet these criteria, you will receive a notification message indicating the reason that the loan can’t be registered. If you receive a notification, you can amend the loan and import the loan file again for all cases except licensing.
To Create a Loan Manually:
1. Click the Add New Loan button on the Encompass TPO Connect home page to start a new loan.
2. If you have access to both Wholesale and Correspondent loans, select the channel for the new loan. For this guide we will follow the Correspondent workflow.
[pic]
Note: If your admin has only enabled the Wholesale channel you will not be prompted to select a channel for the loan. If Correspondent is enabled, you will be presented with a selection for Correspondent Non-Delegated and Correspondent Delegated.
3. Enter the loan information in the Loan Information section on the Correspondent Loan Registration page.
4. When all the loan information is entered on the Correspondent Loan Registration page, click Register Loan.
5. The 1003 form is displayed.
Note: Encompass TPO Connect validates the loan file against your licensed states, specific loan criteria (such as purpose of loan and loan type), and business rules as defined by the Administrator. If the loan you are importing doesn’t meet these criteria, you will receive a notification message indicating the reason that the loan can’t be registered. If you receive a notification, you can amend the loan and import the loan file again for all cases except licensing.
Loan Summary Page
Once the loan has been registered, the Loan Summary page displays. This page provides information about the loan at a glance. There are several cards that display the borrower information with basic loan terms, rate lock information, the current loan status, property information, and credit information. There is also a list of key dates on the right side of the page.
The Loan Status card is dynamic based on the stage the loan is in. As the key dates of the loan are updated in Encompass the dates display in the Key Dates section and the title of this card changes to reflect the stage the loan is in.
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1003 Uniform Residential Loan Application
Click the 1003 link on the menu on the left to view and enter loan information on the 1003 Uniform Residential Loan Application. After you click the 1003, the menu expands to show links to the Loan Information, Borrower Information, Employer History, Income & Expenses, Assets & Liabilities, Details of Transactions, Declaration & Gov. Monitoring, and Comments pages. These pages are described below.
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Loan Information Page
The Loan Information Page includes information about the loan including the type of mortgage, loan terms, property information, and title information. This is the information contained in Sections I and II of the Uniform Residential Loan Application form.
NOTE: The name of each application page is listed in the left navigation panel. Click a page name to view that page in the application
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Borrower Information Page
The Borrower Information page includes information about the borrower(s) and their residency.
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Employer History Page
Use this page to enter the borrower and co-borrower’s employment information.
To Enter Employment Information:
1. Click the Add an Employer button.
2. Indicate whether this information is about the borrower’s current employer or previous employer, and then enter the remaining employment information.
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3. Click the Save & Add Another button to add information about a different employer.
4. When finished, click the Save button.
Income and Expenses Page
Enter the monthly income and housing expenses for the borrower. This information correlates to the information in Section V of the Uniform Residential Loan Application form.
NOTE: A proposed monthly payment will not be calculated until you submit the loan file to the product and pricing engine (discussed in Section 3) and select a program/rate/price combination. Once the selected interest rate is applied to the loan, a proposed monthly payment will be calculated.
[pic]
Assets and Liabilities Page
Use the Assets and Liabilities page to enter information about asset accounts and liabilities. This information is reflected in Section VI of the Uniform Residential Loan Application.
To Enter Asset Accounts:
1. Click the Add Asset Accounts button.
2. Enter the asset information.
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3. In the Account Information section, select an account or asset type, and then provide its details.
4. Repeat Step 3 to add additional accounts related to this financial institution. You can add up to four accounts for one financial institution.
5. To add a new asset and account information, click the Save & Add Another button.
6. When finished entering asset accounts, click the Save button.
To Enter Cash Deposits:
1. In the Cash Deposit Towards Purchase section, click the Add Cash Deposits button.
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2. Enter the cash deposit amount and who the cash deposit is held by.
3. To add a new cash deposit, click the Save & Add Another button.
4. When finished entering cash deposits, click the Save button.
To Enter Stocks & Bonds:
1. In the Stocks & Bonds section, click the Add Stocks or Bonds button.
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2. Enter the Stock and Bond information.
3. To add a new Stock and Bond entry, click the Save & Add Another button.
4. When finished entering stocks and bonds, click the Save button.
To Enter Automobiles Owned:
1. In the Automobiles Owned section, click the Add Automobile button.
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2. Enter the automobile asset information.
3. To add a new automobile entry, click the Save & Add Another button.
4. When finished entering automobiles, click the Save button.
To Enter Other Assets:
1. In the Other Assets section, click the Add Asset button.
[pic]
2. Enter the asset information.
3. To add a new other asset entry, click the Save & Add Another button.
4. When finished entering other assets, click the Save button.
To Add Liabilities:
NOTE: Liabilities listed in the General Liabilities section are usually the liabilities from the credit report.
1. To import liabilities from the credit report, click the Import Liabilities button
2. Review the liabilities, and then click the Import Liabilities button.
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3. When the liabilities have been successfully imported, you will receive a confirmation message. Click the Close button to dismiss the message and return to the loan.
4. Click the Add a Liability button (located at the bottom of the list) to enter additional liabilities.
5. Enter the liability details.
▪ Select the Exclude from URLA Page 2 Liabilities Total check box to exclude the payment from the ratios.
▪ Select the Mortgage liability will remain on subject property check box to indicate the liability will remain on the subject property after this loan transaction is complete.
6. To add a new liability, click the Save & Add Another button and enter the liability details.
7. When finished entering liabilities, click the Save button.
8. To modify a liability, click the Edit link at the right of the liability.
To Enter Alimony, Child Support, and Job Related Expenses:
Use the Alimony, Child Support, and Job Related Expenses section on the Assets and Liabilities tab to enter applicable payment details.
To Enter Real Estate Holdings:
1. In the Schedule of Real Estate Owned section, click the Add a Real Estate Owned button.
2. Enter information about the real estate owned by the borrower, including any outstanding liens.
3. Click the Save & Add Another button to add information about an additional real estate holding.
4. When finished adding Real Estate Holdings, click the Save button.
Details of Transaction Page
Use Transaction Details page to enter the subject property’s purchase price and other transaction details.
NOTE: When working with a loan you imported to the website, the fields on the Transaction Details page will be automatically populated with applicable information from the loan file.
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Declarations and Gov. Monitoring Page
Select Yes or No for each question, and then select the appropriate options in the Borrower and Co-Borrower Information for Government Monitoring and Interviewer Information sections. This information reflects the information found in Sections VIII and X of the Uniform Residential Loan Application.
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Comments
The Comments section on the comments page is used as a continuation sheet if you need more space to complete the 1003 loan application. Comments added to this section Encompass TPO Connect are recorded on the 1003 page 4 form in Encompass.
Adding Co-Mortgagors
After entering all of the 1003 information for the initial borrower(s), you can then add a co-mortgagor.
To Add Co-Mortgagors:
1. At the top of the page, click the Edit button.
[pic]
2. Click Add New Pair to add a Co-Mortgager pair.
3. Enter the required information for the co-mortgagor(s).
4. When finished, click Save.
5. At the top of the page, select the new borrower pair from the Select Borrower Pair drop-down list.
6. Complete all of the information on each of the 1003 tabs for the co-mortgagor(s), just as you did for the initial borrower(s).
Saving the Loan
To save the information you have entered on the 1003, click the Save button. The Save button is located at the top and bottom of every 1003 page.
To Submit the Loan for Underwriting from the Loan Summary Page:
1. Click the Submit for Review link from the menu on the left.
2. On the Submit for Review page, review the loan information and click Submit for Review
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Product & Pricing with Encompass Product and Pricing
Use the Product & Pricing link to run your loan scenario through the product and pricing engine.
To Search Product & Pricing:
1. Click the Product Pricing & Lock link on the left menu, and then click Search Product & Pricing.
2. Enter the required information. (Required fields are marked with a red asterisk.*)
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3. Click the Search Product & Pricing button.
4. Click an eligible program’s Details button to view the product details.
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5. Select the Commitment Type and the Delivery Type field will populate automatically.
▪ If you select Best Efforts for the commitment type the delivery type will be Individual Best Efforts.
▪ If you select Mandatory for the commitment type the delivery type will be Individual Mandatory.
6. Click the Request Lock button to apply the interest rate and request a rate lock on the loan.
NOTE: The Investor is able to configure a Lock Desk schedule to manage when lock request are allowed to be submitted and specify time and dollar limits for Overnight Rate Protection. If the Investor has enabled these settings, you will receive a message from the Investor when you submit a lock request outside of the lock desk hours, or over the dollar limit set for Overnight Rate Protection.
To Cancel a Lock:
When a rate lock request has been submitted and then locked by the Lender, a Cancel Lock button is enabled in Encompass TPO Connect. When you click the Cancel Lock button, the lock request is canceled.
1. On the Product, Pricing & Lock page, click Cancel Lock.
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2. On the cancel lock pop-up message, click Yes.
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Note: This feature is controlled by the Encompass TPO Connect Administrator and may not be enabled.
To View the Lock History:
1. On the Product, Pricing & Lock page, click View Lock History.
[pic]
2. On the Lock History page, click the View Details button in front of the entry you want to view.
3. On the Lock History Details page, click the Print [pic] icon to print the lock history details.
4. To close the Lock History, click Close.
5.
Product & Pricing with Optimal Blue
Use the Product & Pricing link to run your loan scenario through the product and pricing engine.
To Search Product & Pricing:
1. Click the Product Pricing & Lock link on the left menu, and then click Search Product & Pricing.
2. Enter the required information. (Required fields are marked with a red asterisk.*)
3. Click the Search Product & Pricing button.
4. The Optimal Blue product search page will display. Review the information and click Submit.
5. The product and pricing search results will display. To view details of an eligible product, click the name of the product or click Show in the detail column.
[pic]
6. After reviewing a product, click the Blue Lock icon [pic] to select the product for this loan.
7. On the Lock Form, review the product information and click Update Encompass to save the details back to the loan or click Request Lock to submit a lock request for this program.
To Submit a Change Request:
Use the Change Request button if you need to submit a lock extension request, update loan terms, or search for updated products from the Optimal Blue pricing engine.
1. After a lock request has been submitted, click the Product Pricing & Lock link on the left menu
2. Click Change Request.
3. Click the Change Request icon on the OB Change Request page, and select the type of change you would like to make.
[pic]
4. Follow the on screen instructions from Optimal Blue to complete the change request.
Loan Estimate Fee Management
The Loan Estimate Fee Management page enables TPOs to view and edit 2015 Itemization fields and make a request to the Lender to generate the Loan Estimate. Users can also request title/closing fees if the administrator has enabled this feature.
The following sections are available on this page:
▪ Section A - Origination charges.
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▪ Section B - Services You Cannot Shop For.
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▪ Section B/C. Title Charges (Services Borrower Can/Cannot Shop For)
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▪ Section C - Services You Can Shop For.
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▪ Section D - TOTAL LOAN COSTS (A + B + C).
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▪ Section E - Taxes and Other Government Fees.
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▪ Section F - Prepaids.
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▪ Section G - Initial Escrow Payment at Closing.
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▪ Section H – Other
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▪ Section I - Total Loan Costs
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▪ Section J - Total Closing
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To Use the Loan Estimate Fee Management Page:
6. From a loan, click Loan Estimate Fee Management in the left menu.
7. Review and fill out any information needed.
8. To add additional fee itmes to any exction, click + Additional Fee Item.
9. To delete an additional fee item, click Delete.
10. When you are finished, click Save to save the changes or Save and Request Loan Estimate to save your changes and request a Loan Estimate from the Lender/Investor.
To Request Title Fees From a Loan:
The Title Fee request feature has been added to the Loan Estimate Fee Management page in TPO Connect. Once an administrator has enabled this feature, the TPO can request title fees and the fees are auto-populated to the loan.
5. From a loan in TPO Connect, click Loan Estimate Fees.
6. Review and update any information on the page, and then click Save and Request Title/Closing Fees.
7. On the confirmation window, click Continue to place the order.
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8. The Title/Closing fees section displays when the order was requested and what the current status of the order is. Once the order is complete, the fees populate to the loan.
Working with Loans –
Delegated
Import Additional Data
If you registered a loan in Encompass TPO Connect by importing the file and data changes have since been made to the loan in your Loan Origination Software, use the Import Additional Data action to import the changes to the loan file in Encompass TPO Connect.
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To Import Additional Data:
1. On the Loan Actions menu, click Import Additional Data.
2. Click the Browse for file button, and select the DU 3.2 file you want to import.
3. Click Import to replace the loan data with the data from the DU 3.2 file.
4. A confirmation message displays when the import is completed.
Lock Extension
When enabled on your TPO site, TPOs can request lock extensions for loans when the lock is confirmed, but not expired.
To Request a Lock Extension:
1. Open the loan, click Product Pricing & Lock link in on the left menu, and then click Request Lock Extension.
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2. On the Lock Extension page, enter (or select) the required data, and then click Request Lock Extension.
NOTE: The Investor’s Encompass administrator can restrict the amount of days the rate lock can be extended and the allowed price adjustments for the extension. The Rate Lock Extension screen will change depending on the settings the Encompass TPO Connect administrator has enabled in Encompass. Below are examples of the three types of Rate Lock Extension screens you may see with a brief description.
Rate Lock Extension Examples:
No company control – User can request any extension days and adjustment
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Company controls extension days and price adjustments – Encompass TPO Connect company controls the number of days a user can choose for an extension request, and the price adjustment associated with each extension increment.
[pic]
Example of drop down selections:
[pic]
Company controls extension days and price adjustments by extension occurrence – Encompass TPO Connect company defines all extension day options and the price adjustments associated with each extension day option. All the fields for this option are read-only with the exception of the Comments field.
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Submitting a Loan
When your loan is ready to submit to the Investor for purchase review you can submit the loan using the Submit for Review option.
To Submit the Loan for Purchase:
1. Click Submit for Review in the menu on the left.
2. On the confirmation window, click Continue.
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NOTE: Once the loan has been “Submitted for Review” the Submit for Review date will be populated in the Key Dates section on the Loan Summary.
Workflow
If your Encompass TPO Connect Administrator has enabled the Configurable Workflow option in Encompass, a Workflow tab is available for TPOs on the left navigation menu. The workflow tab enables TPO users to quickly see, by channel, where the loan is in the workflow process, including associated completion dates and documents.
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To View and Use the Workflow Tab:
5. From a loan in Encompass TPO Connect, click Workflow on the left navigation menu.
6. The Workflow menu displays. Any completed items in the Workflow are indicated by a solid circle with the date that the step was completed.
7. To view any documents associated with the workflow step, click the step in the Workflow menu.
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8. Click the document entry to view the document.
Adding Documents
&
Viewing Conditions -
Delegated
Adding Documents
As you work to process your loan, you will need to add documents to complete the loan package. If you upload a document to the unassigned section, and the loan has unfulfilled conditions, a Conditions window displays to enable you to fulfill the conditions with the uploaded document.
NOTE: Access to the Documents section is controlled by the Investor’s Encompass administrator. The actions you are allowed to perform and the types of documents and conditions that are provided here by default are also controlled by the Investor’s Encompass administrator.
To Add Documents to the Loan:
1. On the menu on the left, click the Documents link.
2. Click the Add Document button.
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3. On the Document View Settings dialogue box, select a borrower pair and then select a document from the Documents list.
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4. Click Save to add the document(s) to the list on the Documents page.
5. Drag and drop the document file to the document entry in the list, or click the Browse for files button to select a file to attach to the document entry. The document is now included in the Documents.
6. To move a document, click the Expand Icon ([pic]) to expand the document entry, and then click the Move Icon ([pic]) and follow steps three through four to select a new document entry to attach the document to.
7. To delete a document assigned to a category, click the Delete ([pic]) icon.
To Assign Unassigned Documents on Upload:
1. On the menu on the left, click the Documents link.
2. Drag and drop a document to the Unassigned section, or click Browse for files and select the file to upload.
3. Once the upload is completed, the Conditions pop up displays.
4. If the document satisfies one or more conditions, select the conditions that the document satisfies.
[pic]
5. After selecting the conditions that are fulfilled, click OK to satisfy the condition with the document, or click Notify Lender to satisfy the condition and indicate to the lender or investor that the condition is ready for review.
6. If your administrator has configured email notifications, an email is sent, notifying the email contact that the conditions are ready for review.
NOTE: Your administrator can disable the Unassigned category which removed the option from the Documents page. Your administrator can also enable the option to download document files in their original format. If the Admin has enabled this option, you can click the Download icon [pic]to download a copy of the document.
Viewing Conditions
Once the loan has been submitted for purchase review, you can view the purchase conditions that have been added to the conditions section by the Investor. These conditions will contain Prior to Purchase conditions that must be fulfilled by the TPO Seller before an Investor is able to purchase the closed loan asset.
To View Purchase Conditions:
1. On the menu on the left, click the Purchase Conditions link.
2. Click the Expand Icon ([pic]) to view the condition details.
[pic]
3. To filter conditions, click the Filter By drop down, and then select Category, Status, or Type.
4. In the next drop down field, select the options you want to filter your list by.
5. Click the Link Document to Condition drop-down to select a document from the document list to satisfy the condition.
▪ Your Administrator may have enabled the ability to upload document files directly to a Condition. If this option is available, you can drag and drop, or click the Browse for files button too upload document files.
[pic]
6. When you are finished adding supporting documents, click Ready for Review to indicate that the conditions have been satisfied. This populates a field in the Correspondent Loan Status tool in Encompass which enabled Investors to write rules to manage the pipeline for review.
7. Click Notify Lender to notify the Investor that there are conditions ready for review. This populates a field in the Correspondent Loan Status tool in Encompass which enables Investors to write rules to manage the pipeline for review.
▪ If your administrator has configured email notifications, an email is sent, notifying the email contact that the conditions are ready for review.
8. Click the Re-Open button to add additional documents to satisfy the condition.
Purchase Advice Form - Delegated
Purchase Advice Form
Once a Loan has been submitted for review to the Investor through Encompass TPO Connect, the Investor will complete their purchase review per their internal process. Please refer to your company documentation for your Purchase guidelines.
After the Investor indicates that the loan is “Cleared for Purchase” the user, if granted access, will be able to view the ‘Purchase Advice’ page which documents the terms under which the loan will be purchased. See below for an example. When the loan has been reviewed and all purchase conditions have been cleared by the Investor, the Investor will approve the loan for purchase.
To Review the Purchase Advice Form:
1. On the menu on the left, click the Purchase Advice link.
[pic]
2. Click the Print icon to print the current list of fees.
Trades -
Delegated
Trades
When a correspondent trade is created by an Investor in Encompass, the Encompass TPO Connect Seller may now manage their trade pipeline along with assigning and removing loans from a trade using the Trades functionality in TPO Connect. The Encompass TPO Connect user can view Open Trades, Expired Trades, and Archived Trades. They can also filter the trades by Individual Best Efforts, Individual Mandatory, AOT, Forwards, Direct Trade, and Bulk Delivery Types if the Encompass Administrator has enabled these delivery types for the user. Once the user has selected a view and the delivery types, the trades pipeline can be sorted by the following columns:
• Commitment Number
• Commitment Date
• Fulfillment
• Trade Status
• Trade Description
• Commitment Type
• Delivery Type
• Trade Amount
• Available Amount
• Expiration Date
• Delivery Expiration
To Change Trade View:
3. From the Trades Pipeline page, click the Arrow [pic] icon next to the View label.
4. Select Open, Expired, or Archived to view the trades associated with that status.
To Filter by Delivery Type:
3. From the Trades Pipeline page, click the Arrow [pic] icon next to the Delivery Type label.
4. Select the delivery types to display in the Trades Pipeline. As each type is selected, the results are filtered in real-time.
To Search the Trades Pipeline by a Column:
4. Click the Search [pic] icon on the column header.
Note: The search icon is only visible when you hover over the column header.
5. Enter the search criteria in the column header and press Enter. The Trades Pipeline is filtered to show loans that match the criteria.
6. To clear a filter that has been applied to the Trades Pipeline, click the X [pic] at the end of the filter, or click Clear to clear all applied filters.
To View Assigned Loans:
6. From the Trades Pipeline, select a trade to view the trade details.
7. On the Trade Details page, click Assigned Loans.
8. Click a column header to sort the loan by that column header.
9. To search the assigned loans by a column, click on the Search [pic] icon in the column header, and enter the search criteria.
10. To remove an assigned loan from the trade, select the check box in front of the loan and then click Remove Loans.
To View and Assign Eligible Loans:
6. From the Trades Pipeline, select a trade to view the trade details.
7. On the Trade Details page, click Eligible Loans.
▪ To view loans already assigned to the trade, click the Assigned Loans tab.
[pic]
8. Click a column header to sort the loan by that column header.
9. To search the eligible loans by a column, click on the Search [pic] icon in the column header, and enter the search criteria.
10. Select the loans you want to assign to the trade, and then click Assign Loans.
Removing Loans From a Trade:
6. From the Trade Details page, select the Assigned Loans tab.
7. Select any loans that you want to remove from the trade, and then click Remove Loans.
8. On the confirmation pop-up, click Remove Loan(s).
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9. A notification indicates that the loans are being removed. This may take some time to complete. Click X to dismiss the pop-up.
10. A second notification displays when the process is complete.
[pic]
To Print Trade Details:
4. Select a trade from the Trades Pipeline to view the details.
5. Click Print [pic].
6. Follow the prompts in your browser to print the trade details.
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