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H19-037 – Information

July 3, 2019

|TO: |Area Agency on Aging (AAA) Directors |

|FROM: |Bea Rector, Director, Home and Community Services Division |

|SUBJECT: |Update to AAA Policy and Procedures Manual Chapter 1 – Policies |

|Purpose: |Case management qualifications have been revised and background check policies have been added to AAA Policy |

| |and Procedures Manual Chapter 1 – Policies. |

|Background: |Area Agencies on Aging are required to meet Case Management staff qualifications defined in Chapter 1 of the |

| |AAA Policy and Procedures Manual. Due to workforce shortage concerns, exceptions due to extenuating |

| |circumstances may be approved by ALTSA. Background check requirements for staff with access to vulnerable |

| |adults are described in state law. Clarification to background check requirements were needed due to the |

| |implementation of the new BCCU online system. |

|What’s new, changed, or |Case management qualifications have been revised to address workforce shortage concerns and provide |

|Clarified |additional discretion to Area Agency on Aging management. Background check policies provide options for Area|

| |Agencies on Aging to set up separate accounts for staff background checks in the new BCCU system and a list |

| |of registries or databases that must otherwise be checked. |

|ACTION: |Follow the policies in the revised version of AAA P&P Manual Chapter 1 – Policies. |

| | |

|Related |NONE |

|REFERENCES: | |

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|ATTACHMENT(S): |Area Agency on Aging Policy and Procedures Manual Chapter 1 – Policies: |

| | |

| |NEW SECTIONS ONLY WITH TRACK CHANGES |

| |[pic] |

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| |Area Agency on Aging Policy and Procedures Manual Chapter 1 – Policies; FULL CHAPTER |

| |[pic] |

|CONTACT(S): |Andrea Meewes Sanchez, AAA Unit Manager |

| |(360) 725-2554 |

| |sanchac@dshs. |

| | |

| |Rachelle Ames, Case Management Unit Manager |

| |(360) 725-2353 |

| |amesrl@dshs. |

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