2006 Survey of Anatomic Pathology Computer System Vendors



2008 Survey of Blood Bank Computer System Vendors

Please complete and return—with user’s list—

on or before June 24 to: Kimberly Carey, CAP TODAY,

325 Waukegan Road, Northfield, IL 60093-2750

Fax: 847-832-8873

E-mail: kcarey@

Please complete one questionnaire for each blood bank system marketed by your company. CAP TODAY will not accept two products listed together on one questionnaire. CAP TODAY also will not rerun a prior year’s listing. You must complete the 2008 questionnaire to be listed in the 2008 survey.

|1. |Name of vendor: |      |

| |Name of person to whom reader inquiries should be |      |

| |directed (for publication): | |

| |E-mail address of person to whom reader inquiries |      |

| |should be directed (for publication): | |

| |Street address: |      |

| |City: |      |State: |   |Zip code: |      |

| |Telephone: |      |

| |WWW site address: |      |

| |Name of person completing questionnaire (not for |      |

| |publication): | |

| |E-mail address of person |      |

| |completing questionnaire | |

| |(not for publication): | |

|2. |Name of system: |      |

| |(If you market more than one system—for example, one focused on donor services and another | |

| |focused on transfusion services—copy and complete one form for each system. We will not accept | |

| |two products on one survey form.): | |

Please answer all questions for your standard or typical offering configurations.

|3. |Date first version of company’s first ever blood bank computer system became operational: |      |

| |3.1 |Date of company’s most recent blood bank system installation—for current release. |      |

| | |(Please do not put a date that is after the survey due date.): | |

| |3.2 |Date of last major product release: |      |

|4. |Is software for your blood bank system supplied by another company? | Yes |

| | |No |

| |4.1 |If yes, please specify company: |      |

|5. |Please list other vendors for whom you |      |

| |install blood bank modules: | |

|6. |Total number of contracts for sites where the blood bank system is installed and operational (e.g., one contract that covers two |      |

| |hospitals and one regional blood center is counted as one): | |

| |(Please attach a current list of users [not for publication]. This helps guarantee that we receive accurate information about the number of |

| |installed systems. Vendors that do not supply a user list may not be included in the survey.) |

| |6.1 |No. of contracts for hospitals in U.S. with donor and transfusion service: |      |

| |6.2 |No. of contracts for hospitals in U.S. with transfusion service only: |      |

| |6.3 |No. of contracts for regional blood centers in U.S. with donor service only: |      |

| |6.4 |No. of contracts for regional blood centers in U.S. with donor and transfusion service: |      |

| |6.5 |No. of contracts for centralized transfusion services in the United States: |      |

| | |(Centralized transfusion service = network of integrated transfusion services that supports a group of hospitals and other health care |

| | |facilities where inventory can be shared amongst the blood banks and remote crossmatching can be performed.) |

| |6.6 |No. of contracts for hospitals and regional blood centers in other countries: |      |

| |6.7 |No. of contracts for other sites: |      |Identify type of sites: |      |

| | |(Answers to 6.1–6.7 should equal answer to question 6.) |

| |6.8 |No. of contracts signed between June 2007–June 2008: |      |

|7. |Total No. of sites in “live operation”: |      |

| |7.1 |No. of these sites that are foreign installations: |      |

| | |In what countries? |      |

|8. |No. of installations underway that are not yet live: |      |

| |8.1 |How many are: |

| | |hospitals |      |regional blood centers |      |other       (describe:      ) |

| |8.2 |No. of sites that went live between June 2007–June 2008: |      |

|9. |Percentage of installations where there are no other modules or software packages from this vendor installed in the institution:|      |

| 10. |Total number off company staff |Development + |Installation and support + |Other* |= Total |

| |(FTEs) devoted to: | | | | |

| |10.1 |In entire company |      |      |      |      |

| |10.2 |In blood bank systems |      |      |      |      |

| | |only | | | | |

| |(Complete question 10.2 only if your company markets more than blood bank-related products) |

| |*Other = sales, marketing, administration, and other company functions |

|11. |How many different versions of this blood bank software product are currently in the |      |

| |field? (Please answer only for product featured in this survey.): | |

| |11.1 |Names of versions of product in field covered by FDA 510(k) clearance: |      |

| |11.2 |Names of versions of product in field that did not require FDA 510(k) |      |

| | |clearance: | |

| |(Answers to 11.1–11.2 should total answer to question 11.) |

|12. |No. of interactive workstations in live sites (Please provide numbers for current installations. Do not |      |

| |answer as “unlimited”): | |

| |12.1 |In smallest installed/operational system: |      |

| |12.2 |In largest installed/operational system: |      |

| |12.3 |Ave. No. of workstations in installed/operational systems: |      |

|13. |System (Please list hardware/manufacturer type. If you offer an ASP or other |      |

| |service, identify the type of service.): | |

| |13.1 |Central hardware or services type: |      |

| |13.2 |Workstations or PC platform: |      |

| |13.3 |Programming language(s): |      |

| |13.4 |Operating system(s): |      |

| |13.5 |Databases and tools: |      |

|14. |System modules/features. For each module/feature, give approximate percentages of how many are installed and operating in your total base of blood |

| |bank systems that are live/operational; or use an X to indicate the following: that a module is installed but the vendor doesn’t track how many |

| |sites are operating it, that a module is available but is not installed at any site, or that a module is not available at this time; or indicate |

| |that a module is available through the vendor’s general LIS (LIS) or a third-party software package (TP) by writing “LIS” or “TP” in the last |

| |column. |

| |Example: |Percentage of |Module installed but |Module available but|Module not |Date of availability|Module available |

| | |installations |vendor doesn’t track No. |not installed at any|available |expected |through vendor’s |

| | |operating module |of sites operating it |customer site | |(if any) |general LIS (LIS) or |

| | | | | | | |via third party (TP) |

| |Unit inventory | |80% | | | | |

| |Crossmatch results| | |X | | | |

| |Mobile scheduling | | | |X |Dec. 2008 |Dec. 2008 |

| |Donor recruitment | |X | | | | |

| |Antigen typing | | | | | |LIS |

| |Ad hoc report | | | | | |TP |

| |writer | | | | | | |

| |Your response: |

| | |Percentage of |Module installed but|Module available but|Module not |Date of |Module available |

| | |installations |vendor doesn’t track|not installed at any|available |availability|through vendor’s |

| | |operating module |No. of sites |customer site | |expected |general LIS (LIS) or |

| | | |operating it | | |(if any) |via third party (TP) |

| |14.1 |Full support of ISBT |      |      |      |      |      |      |

| | |128 unit labeling | | | | | | |

| |14.2 |Bar-code reading of |      |      |      |      |      |      |

| | |donor and unit | | | | | | |

| | |information | | | | | | |

| |14.3 |Unit inventory |      |      |      |      |      |      |

| |14.4 |Autologous and directed|      |      |      |      |      |      |

| | |unit tracking | | | | | | |

| |14.5 |Direct entry of test |      |      |      |      |      |      |

| | |results | | | | | | |

| |14.6 |Crossmatch results |      |      |      |      |      |      |

| |14.7 |Electronic crossmatch |      |      |      |      |      |      |

| | |decision-making | | | | | | |

| |14.8 |Antigen typing |      |      |      |      |      |      |

| |14.9 |Hand-held devices for |      |      |      |      |      |      |

| | |positive patient ID | | | | | | |

| |14.10 |Integrated bedside |      |      |      |      |      |      |

| | |check for transfusion | | | | | | |

| |14.11 |Track all steps in |      |      |      |      |      |      |

| | |production of product | | | | | | |

| |14.12 |Print donor unit |      |      |      |      |      |      |

| | |labels—bar coded | | | | | | |

| | |Percentage of |Module installed but|Module available but|Module not |Date of |Module available |

| | |installations |vendor doesn’t track|not installed at any|available |availability|through vendor’s |

| | |operating module |No. of sites |customer site | |expected |general LIS (LIS) or |

| | | |operating it | | |(if any) |via third party (TP) |

| |14.13 |Interface with |      |      |      |      |      |      |

| | |automated instruments | | | | | | |

| |14.14 |Interface with blood |      |      |      |      |      |      |

| | |irradiator/centrifuges | | | | | | |

| |14.15 |Centralized transfusion|      |      |      |      |      |      |

| | |service capability | | | | | | |

| |14.16 |Donor recruitment and |      |      |      |      |      |      |

| | |management | | | | | | |

| |14.17 |Donor questionnaire |      |      |      |      |      |      |

| |14.18 |Mobile scheduling |      |      |      |      |      |      |

| |14.19 |Laptop-based mobile |      |      |      |      |      |      |

| | |donor registration | | | | | | |

| | |module | | | | | | |

| |14.20 |Source/recovered plasma|      |      |      |      |      |      |

| | |management | | | | | | |

| |14.21 |Accounts receivable |      |      |      |      |      |      |

| |14.22 |Management reports |      |      |      |      |      |      |

| |14.23 |Ad hoc report writer |      |      |      |      |      |      |

| |14.24 |Quality control |      |      |      |      |      |      |

| | |management | | | | | | |

| |14.25 |Collection management |      |      |      |      |      |      |

| |14.26 |Other: |      |      |      |      |      |      |

|15. |Does your system provide a standard HL7 interface? | Yes |

| | |No |

| |15.1 |If yes, what version (e.g., 2.3.1, 2.5, 3, etc.)? |      |

|16. | |Functioning interfaces to automated donor infectious disease testing instruments (check all that |

| | |apply): |

| | |Ortho |Immucor |Abbott |Olympus |DiaMed |Other (name:      ) |

| |Uni-directional | | | | | | |

| |Bi-directional | | | | | | |

| | |16.1 | |Functioning interfaces to automated ABO/Rh/antibody screening instruments (check all that apply): |

| | | |

| |17.1 |If yes, to which bedside patient ID systems (list vendors and product names):|      |

| |17.1 |a. |To which hospital information systems does bedside patient ID |      |

| | | |system interface (list vendors and product names): | |

|18. |In what languages, other than English, is your system operational or |      |

| |available? (Please be specific): | |

|19. |Briefly describe the tools you provide clients to assist them in validating |      |

| |their systems: | |

|20. |Application service provider models |

| |20.1 |Do you offer a complete ASP solution for the blood bank | Yes |

| | |arena? |No |

| |20.2 |How do you charge for your ASP services (check one)? | fixed fee |

| | | |transaction based |

| | | |other (describe:      ) |

| |20.3 |Is your ASP product (check one or more): | browser based |

| | | |requires software be installed on a client PC |

| | | |other (describe:      ) |

| |20.4 |Does your ASP product (check one): | operate over the Internet |

| | | |require use of a VPN or other dedicated connection |

| |20.5 |How many client contracts do you currently support from a |      |

| | |data center(s) that is not operated by the client? | |

| |20.6 |How is the data center operated? | by vendor |

| | | |by a third party (specify operator:      ) |

|21. |LOINC (Logical Observation Identifiers Names and Codes) support: |

| |21.1 |Does your current software provide an indexed field in every test definition for the seven-digit| Yes |

| | |LOINC code? |No |

| |21.2 |Do you provide a copy of the current LOINC dictionary as part of every new installation? | Yes |

| | | |No |

| |To obtain information about LOINC, go to the Web site |

|22. |Information system interfaces (List software vendors. Do not answer as “all |      |

| |major vendors” or “numerous systems.” We will not print such vague answers.):| |

|23. |Do you have a user group that meets regularly? | Yes |

| | |No |

| |23.1 |How does user group meet? | via Internet (How often?      ) |

| | |(check all that apply) |in person (How often?      ) |

| | | |other manner (Describe:      ) |

|24. |Does user receive a copy of the source code? | Yes |

| | |No |

| |24.1 |If no, is a copy of the source code placed in escrow? | Yes |

| | | |No |

|25. |Can user modify screens? | Yes |

| | |No |

| |25.1 |Do you provide a user-defined report writer? | Yes |

| | | |No |

| |25.2 |Do you offer custom programming? | Yes |

| | | |No |

|26. |Cost of installed systems (Please be specific. We will not print vague answers, such as “variable” or “contact vendor”.) |

| | |hardware |software |installation and |monthly |

| | | | |training |maintenance fee |

| |26.1 |Smallest stand-alone blood bank system: |$      |$      |$      |$      |

| |26.2 |Largest stand-alone blood bank system: |$      |$      |$      |$      |

| |26.3 |Smallest integrated LIS/blood bank system: |$      |$      |$      |$      |

| |26.4 |Largest integrated LIS/blood bank system: |$      |$      |$      |$      |

|27. |List three outstanding features that distinguish your company and system from those of competitors. (Editor has the right to paraphrase these |

| |comments.) |

| |27.1 |      |

| |27.2 |      |

| |27.3 |      |

Please print or save your completed questionnaire and return it—with users list—to

Kim Carey via e-mail (kcarey@) or fax (847-832-8873) on or before June 24.

Thanks for participating in the survey!

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