DEFINITION: - Hancock College



ASSOCIATE SUPERINTENDENT/VICE PRESIDENTSTUDENT SERVICESDEFINITION:Under general direction of the superintendent/president, serves as a cabinet member and advisor to the superintendent/president, and in close collaboration with the associate superintendent/vice president of academic affairs, oversees the integration of the student success and support act; provides leadership in the planning and implementation of the student success and support plan (3SP); plan, implement and direct a complex program of services to address the emerging needs and to foster success and goal completion for a diverse student population, and oversees other areas as assigned. CLASS CHARACTERISTICS:This is an educational administrator position reporting directly to the superintendent/president. The incumbent in this position will independently perform professional work involving judgment in the interpretation and application of policy and procedures; establish and maintain cooperative working relationships with administrative and professional staff, students, governmental agencies, professional organizations, educational institutions and community groups; and value and promote the mission and vision of the college.ESSENTIAL FUNCTIONS:Serves as a member of the superintendent/president’s cabinet; develops and recommends policies, procedures, and practices; may serve as the district’s delegated chief negotiator in collective bargaining. Serves as coordinator for compliance with program regulations for Title IX and 504/ADA. Works with the Superintendent/President to ensure accreditation standards are maintained. Acts as an advisor in the areas of student services; provides leadership for student services planning.Directs the formulation and implementation of policies, procedures and practices related to student services.Collaborates with the associate superintendent/vice president of academic affairs to integrate all aspects of the student success and support.Coordinates the evaluation of all reporting personnel.Supervises, counsels, and assists student service deans and directors to ensure high standards of student service departments.Oversees and participates as appropriate with the judicial process for student complaints, grievances, and disciplinary matters.Oversees diversity/compliance matters for students, including investigation of student discrimination and harassment complaints; ensures currency of the college catalog and accuracy of all student services information; directs the revision of student regulations, by-laws and procedures.Oversees student outreach and student registration procedures. Collaborates with the academic affairs office to direct enrollment management and retention. Provides leadership and collaborate with the director of information technology services in the development, implementation, and evaluation of initiatives involving the use of current technology in the student services and student success and support (3SP) division.Directs the preparation of the student services and student success and support plan (3SP) aspects of the college budget; monitors expenditures and purchases.Analyzes, evaluates and implements innovative changes to student service programs and the student success and support plan (3SP).Meets time constraints in the rendering of advice and reports to the superintendent/president.Acts as the college’s liaison officer for accreditation and works with the Superintendent/President to ensure accreditation standards are maintained.Participates on and chairs select college committees.Pursues opportunities in support of new programs, fundraising and continuous improvement of existing programs and services.Submits an annual strategic report to the president including data based recommendations for improvement of services, program growth, and program evaluations. Represents the college in the community; serves as needed on statewide committees and professional organizations.Understands and supports the role of faculty and staff in participatory governance.Performs other related duties as assigned.MINIMUM QUALIFICATIONS:Knowledge of:Curricular structure of the community college.Modern personnel supervision practices.Modern research techniques.Applicable sections of the California Education Code and federal and state regulations;Interrelationship between student services and instruction in the development of a mutually supportive and integrated model for student success.Accreditation standards as well as current theories and methods related to delivery of comprehensive student services and programs to ensure student success.Demonstrated ability to:Exhibit integrity and expect accountability of colleagues and self.Provide visionary leadership with an understanding of community colleges and the inherent value of a diverse student, faculty, and staff in a changing society.Demonstrate a commitment to a campus environment and student life in which democratic values are enhanced while facilitating decision making through participatory governance, consensus building, and service leadership.Provide leadership in the preparation, monitoring and accounting of all budgetary matters in student services, student success and support plan (3SP) and in co-curricular life.Understand and support collaborative approaches to problem solving, conflict resolution, and the reconciliation of divergent municate effectively both orally and in writing.Support and maintain open lines of communication with students and all levels of staff and encourage free exchange of ideas.Participate in community and professional activities and work cooperatively with governmental agencies and community groups.Other Requirements:A valid California driver's license and ability to qualify for district vehicle insurance coverage.Education and Experience: Possession of an earned masters or doctoral degree from an accredited college or university. Five or more years of successful leadership experience with student success and support programs, comprehensive student services, or student learning programs at a community college or university.Working Conditions:Duties are primarily performed in an office environment, at a desk or at a computer.Will experience interruptions while performing normal duties during the regular workday.Will have contact, in person or on the telephone, with executive, management, supervisory, academic and classified staff, students, and the general public.Work requires travel to other offices or locations to attend meetings or conduct work.Physical Demands:Typically may sit for extended periods of time.Operates a computer keyboardCommunicates over the telephone and in person.Regularly lifts, carries and/or moves objects weighing up to 10 pounds.Special Qualifications: Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students.R 04/15 03/14 ................
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