Business Development Manager (Tenders)



Business Development Manager (Tenders)Salary:?38,000 + geographical location allowanceJob DescriptionTogether aims, within our values and through our practices, to create an environment that allows everyone to flourish and achieve his or her full potential.? We respect the individual and each person’s unique needs, experiences and contribution.The Business Development Manager will use a project management approach to co-ordinate tendering processes, ensuring the integration of Quality, Operations, HR, Finance and Service User Involvement. They will develop business proposals based on current market trends and support the wider Business Development Team in identifying potential growth opportunities. They will support operational colleagues through the process of preparing a service for re-tender including remodelling and service user consultation.Accountable to: Head of Business DevelopmentLocation: Flexible. Home based considered or LondonJob purposeRespond to commissioners, working with partner agencies and internal colleagues, including Operational Development Managers, to project manage high quality bids and proposals, including re-tenders for existing servicesSupport the delivery of the Business Plan target for new growth, diversification and sustainable business and meet individual growth and re-tender targetsProvide support to Operational Development Managers and Project Co-ordinators across Together as required, to pursue opportunities that may lead to expansion and new businessContribute as required to market research, competitor analysis, input to development strategyContribute to developments of service design and developments where commercial and project management expertise would benefit colleagues.Support services as they prepare for re-tender Contribute to processes for continuous improvement in tendering and development practice, including feedback from tenders and learning from colleaguesKey responsibilitiesProject manage tenders and bids over the value of ?75,000 or of significant strategic value to Together. This includes bringing together input from across the organisation including Quality, Finance, HR, Operations & the Service User Involvement Directorate, as well as external partnersSupport existing services through a re-tender – including positioning the service, business planning, consultation and wider information gathering. Lead on written submission of re-tenders and co-ordinate input from local staff and other colleagues including Operational Development Managers, Bid Writer and Business Development AdministratorSupport to develop new service models, working alongside specialist development leads for those areas, including Complex Needs and Forensic Mental HealthSupport the Head of Business Development to identify new business opportunities for TogetherCompetitor landscapeResearch the policy landscape, reporting on anticipated opportunities for growth and income diversification which will be beneficial to Together.Support the maintenance of a ‘live’ directory of information sources and potential customers, including electronic portals, subscriptions and alerts.Tender responsesProject manage complex tenders and submission of high quality bids, meeting pre-defined individual growth target Lead project team to develop model to respond to tender specifications, based on Together’s core Service Models.Input to PQQ technical questions and support to Business Development Team Administrator and Bid Writer as required on PQQs and smaller tendersManipulation of budgets and work closely with Operational Accountant to produce budgets that offer value for moneyProduction of written tender responses of high quality and co-ordination of responses from colleagues across operations, bid writer and wider organisationQuality review tender responses of colleagues including Bid Writer, other Business Development Managers and Operational Development ManagersWork alongside Operations colleagues to ensure smooth handover transition from tender to implementation. May take a role during implementation if appropriateLead on work to prepare for tender interviews, including bringing together the interview team, coaching on presentations and practice questions and at times attending the interview.Re-tender Project ManagementWork into re-tender programme and produce documents to support Operational Development Managers and Project Co-ordinators in preparing in advance for re-tender Lead on re-tenders of Together’s existing services, working closely with local Project Co-ordinators and Operational Development Managers to develop winning proposals and meeting pre-defined target success rateCommercial InputContribute to benchmarking of hourly rates for different services, bringing knowledge of pricing / value for money calculations from tendering and bids to support finance and operations team to develop cost effective budgetsIdentify trends in service design / models nationally and highlight these to team and wider organisationProvide input to financial modelling and new business cases.New business/funding opportunitiesWork with Operational Development Managers and specialist development leads to produce service proposals meeting objectives of local area strategic prioritiesContribute to and sometimes lead on the option appraisal, analysis and/or feasibility studies of new business opportunities. Marketing and CommunicationsBuild effective relationships with commissioners and partners to enhance tender and new business proposalsEnsure all applications, submissions and business proposals comply with Together’s branding policy both internally and externally.Share knowledge and learning across the organisation using established Together channels.Evidence, Outcomes and Feedback Support the upkeep of a case study library and outcomes analysis to provide evidence-based responses to applications, submissions and proposals.Contribute to feedback analysis and learning to improve our processesService user involvementPromote service user leadership and involvement within tenders, application and proposals.This is not intended as an exhaustive list of tasks and, from time to time, the job description will be reviewed to ensure that it meets the changing requirements of the job and in line with future policy changes.ConfidentialityInformation relating to service users must be treated in the strictest confidence and discussed only within the project with the appropriate members of staff or with named assessors/care co-ordinators. Information relating to staff must be treated in the strictest confidence and discussed only with other senior staff or line managers.This list is not exhaustive and amendments and additions may be required in line with future policy changes.Equal Opportunities StatementWe acknowledge the unique contribution that all Together employees and service users can bring to the work of the projects and the organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against. All staff have equal access to staff development.Full details may be found in the Human Resources Policy and Procedure Manual. Any member of staff who breaches this policy may be subject of grievance and/or disciplinary procedures.Business Development Manager (Tenders)Person specificationCompetency requirementsIndicatorsPersonal valuesHolds values that are consistent with Together’sUnderstands concept of wellbeing and promotes Together’s contribution to it internally and externallyIs committed to service user leadershipCommitment to own personal developmentEducation & QualificationsEducated to equivalent first degree level or appropriate experienceProject management skills/qualifications (e.g. Prince 2)Experience and abilitiesProven track record in leading on Project Management of tenders, applications and submissions within the social care and/or health fieldsAbility to write high quality tender submissionsExperience of putting together viable budgets for new businessKnowledge of TUPE and its implications in tendering for new business, including service redesignAbility to lead and motivate a project team to get the best out of individuals for the benefit of a tender / proposal Understanding of support and care sector including Supported Housing, Community Based Services, Advocacy, Forensic Services and Residential Services, particularly related to services for people with Mental Health issues. Experience of analysing social, legal, economic, technological and political factors towards achieving competitive advantageUnderstanding of commissioning environment within the care and support sectorExperience of working closely with operational colleagues to support service redesign to respond to re-tendering of existing businessSkillsStrong interpersonal, oral and written skillsAbility to critically evaluate business development opportunitiesAbility to plan workload considering conflicting priorities and deadlinesAbility to work effectively to deadlines and support others to meet tight deadlinesExcellent presentation skillsAbility to use Microsoft Office Suite or equivalent to analyse data and prepare professional documentsManaging othersExperience of encouraging the development of staff at all levelsAbility to encourage innovation and continuous improvement when managing a tender projectAbility to coach and mentor team when preparing for tender interviewManaging relationshipsEncourages team working and skills sharingEncourages an open, positive and outward-looking culture by role modellingActs at all times as an ambassador for TogetherOtherAble to travel across England to support income development and growth activitiesOccasional overnight stays to support income development and growth activitiesRegular travel to London if not based at Old Street Head Office ................
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