Essential - Dementia UK



Dementia UKBusiness Development OfficerJob DescriptionAccountable to: Business Development ManagerSalary: ?35,000 - ?45,000Location: Home-based with extensive travel, some trips to Headquarters in London Hours of work:37 hours per week, Monday to FridayContract:Full-time, permanent Job SummaryDementia UK’s Strategic Policy 2017-2020 aims to increase the number of Admiral Nurses by 50% - to at least 300 - by the end of 2020. This is a key strategic goal that requires an innovative and dynamic business development team to ensure success. The role of the Business Development Officer will be the engine that drives this growth; seeking out new business opportunities, raising Dementia UK’s profile, and nurturing partnerships in order to increase the number of Admiral Nurses while maintaining quality. The Business Development Officer will promote Dementia UK’s corporate message in a consistent and professional manner, showcasing the evidence base for Admiral Nursing while demonstrating value for money. The role requires a strong and persuasive individual who can balance flexibility with solid negotiation skills to ensure that new services retain the Admiral Nurse core model, quality, and values, whilst adapting to meet local need. Most importantly, the role will balance the need for driving new business with the values of the charity, ensuring that at all times the message given keeps families living with dementia at the heart of our work.A key growth role within the charity, this post offers significant opportunities for innovation and initiative. You will work closely with the Business Development Manager to cultivate new business development and foster dynamic growth. You will also link closely with the Professional & Practice Development and Service Evaluation Teams, as well as Senior Consultant Admiral Nurses, to assist in supporting current Admiral Nurse teams, when appropriate.Key Responsibilities:To follow up on key strategic opportunities delegated by the Business Development Manager and to work closely together in pursuing and harnessing these opportunities. To drive forward specified projects, engaging with partners and seeking resources to support project development. To make full use of DUK’s Common Business Process to ensure that all project/service documentation is clear and transparent, up-to-date, and contractually strong; at all times fostering a strong relationship with partners and keeping projects/services on trackTo become familiar with the commissioning climate within a designated area, having an ear to the ground for new opportunities and a keen eye for innovative partnerships To set up steering groups for each new service and manage the process of staff recruitment, plan the induction to link with host organisations and Dementia UK.To work closely with the Service Evaluation Team, assisting them in developing robust and clear evaluation procedures for every service and project developed. To promote collaborative working through developing and fostering new partnerships, demonstrating that Dementia UK is at the forefront of working together to provide clear and seamless care along the dementia pathwayTo ensure all contractual agreements with partners are consistent and binding to protect the brand of Admiral NursingTo proactively and constantly look for and capture potential opportunities where Dementia UK can gain value; income, influence, savings or other, by working with external partners.To liaise and work in partnership with other organisations working in the field of older people’s mental health, dementia, neurology, long term conditions, hospices and carers organisations, including the Alzheimer’s Society, Age UK, Carers UK, Princess Royal Trust for Carers and Crossroads. To represent Dementia UK at regional networking events and act as a spokesperson for the charity, as part of the national development team; to contribute to debate at national level and in the public arena on subjects relevant to carers, dementia and Admiral Nursing.To assist the Trust Fund Manager in putting together expressions of interest, including assessment of all partnership requirements, background research/positioning, development of partnership/consortium arrangements and preparation of budgets where required.To maintain strategic relationships with regional organisations and individuals in line with the Charity’s Strategic Plan To track and monitor progress of services and projects using the Common Business Process; reporting back to the Business Development Manager. To ensure the appropriate use and promotion of the Dementia UK brand and brand initiatives.To make full use of supervision with the Business Development Manager. Flagging up concerns and seeking support when necessary. Be bold and request training opportunities – this post is about developing your competencies as well as promoting the charity.GeneralTo establish methods for gathering and sharing good practice, local intelligence and experiences across Dementia UKTo work collaboratively with colleagues in Fundraising & Communications to ensure that business development opportunities for new work, services and solutions for people affected by dementia can utilise and provide leverage opportunities for voluntary income via funders and donors. To contribute to the development and running of national initiatives which are developed and delivered through cross-departmental working To work collaboratively with the Fundraising and Communications Team to achieve jointly agreed objectives where appropriate To work in a manner that facilitates inclusion, particularly of people with dementia and family carers To administrate and organise own work to ensure that it is accurate and meets quality targets, reasonable deadlines and reporting requirements To build and maintain a strong knowledge of Dementia UK’s activities & servicesTo work within the policy framework of Dementia UKTo adopt an anti-discriminatory approach in all aspects of the roleThis job description is not exhaustive and serves only to highlight the main requirements of the post holder. The line manager may stipulate other reasonable requirements. The job description will be reviewed regularly and may be subject to change. Person SpecificationThe preferred candidate will have the following experience, abilities and aptitudes. Shortlisting (*) and interview assessment (+) criteria indicated below.EssentialDesirableQualificationsEducated to degree level in relevant field (*)Substantial experience in business development and project/service management (*)(+)Advanced degree (eg: MA, MSc) (*)Prince 2 qualification (*)Experience in Project Management Office (PMO) (*)(+)Work Experience & AttainmentsExperience of negotiation with commissioning authorities and/or grant making bodies (*) (+)Proven ability to market and promote innovative models of practice/service delivery (*)(+)Experience in process-led development, with an ability to manage and share information (+) Experience of working in health and/or social care sector, particularly around older people’s services and dementia (*)(+)Experience in co-production; involving carers and service users and other stakeholders in developing services (+)Experience in project/service monitoring and evaluation (*)(+)Familiarity with and understanding of government policy relevant to older people’s mental health / carers / dementia (+)Experience in and understanding of multi-disciplinary working (*)(+)Substantial, relevant and up-to-date knowledge of dementia and best practice approaches to dementia care and support (*)(+)Understanding and experience of working with the voluntary sector (*)(+)Skills and KnowledgeDeveloped influencing, persuading and negotiating skills (+) Strong interpersonal skills (+)Excellent time management skills (+)Presentation, promotion and communication skills (+)Strong research and project management skills (+)Positive mental attitude and a willingness to discuss and negotiate issues and ideas with the appropriate team / individual (+)Budget development, monitoring & management skills (*)(+)Ability to learn through experience (+)Proficient in Microsoft Word, Excel, Power Point and MS Outlook to an intermediate level (+)Knowledge of dementia and the effects on individual’s day to day life – as well as impact on carers (+)Aptitudes & AttributesTenacious attitude and self-motivated approach to work (+)Clear and logical thinker combined with compassionate outlook (+)Resourceful, with an eye for detail and accuracy (+)Trustworthy and with high personal integrity (+)Ability to provide support to team members (+)Ability to operate effectively with a constantly developing relationship with key stakeholders and associated agencies (+)Able to work on own initiative (+)Ability to work in groups/one to one (+)Ability to build constructive relationships with warmth and empathy (+)Ability to treat families affected by dementia with respect and dignity, adopting a culturally sensitive approach which considers the needs of the whole person (+)Results oriented with a positive outlook, high level of energy, enthusiasm and dedication to the mission and goals of Dementia UK (+)Other requirementsAbility and willingness to travel independently on behalf of the Charity, including occasional overnight stays as required (+)Willing and able to work non-social hours on occasion (including occasional weekend and evening hours) (+)Willingness to act as an external representative and ambassador for the charity (+)A full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010 and a reasonable adjustment can be made) (+)Flexible approach to meet the needs of the service (+) ................
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