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Role ProfileFood & Beverage Operations Manager Role Title :Food & Beverage Operations ManagerPost Number : Role Family :Hours of Work:Up to 45 Full time annualised hours per week Salary:?26,000.00 - ?30,000Primary Purpose :To manage, develop and advise on all compliance across the F&B department. To be accountable for specific remit of all wet led operations. GenericAccountabilities :(broad parameters / stretch of role and not an exhaustive list of duties / responsibilities)munication Regularly converse with the Head of Food & Beverage and the F&B business partnersEngage the F&B team through effective communication via regular team meetings, shift briefings, handover journals, and other relevant mechanisms Oversee the bars management team; ensuring results are shared, explained and recognition is provided To nurture and retain relationships with all stakeholders2.People managementLead and inspire the team with a winning mentality to deliver guest excellence A professional appearance and persona and ability to manage this standard with the team leading by example and addressing instances of unprofessionalismResponsible for all people management practices including recruitment, selection, training, performance management review, and supervision Competent to resolve all HR matters, in accordance with Centre policy and relevant employment lawSpecialist Accountabilities:(broad parameters / stretch of role and not an exhaustive list of duties / responsibilities)1.Strategic management To partner with HOD in all F&B project management To research and benchmark KPI’s ,devising strategies for continuous improvement To lead on procurement, product review and development to drive profitability and reputation; particularly aligned to the Centre’s reputation for using Welsh produce and F&B’s green strategyTo drive a guest excellence management model pliance management Via auditing and training ensure the Food & Beverage department complies with all legislation regarding Hygiene, Health & Safety, Licensing laws, as well as the Centre’s and departments business control requirementsAccountable for the creation, design and implementation of initiatives to control areas of concern Insist on adherence to product specification and implement corrective actionsTo manage the EPOSTo update all KPI spreadsheets 3.Financial and business management Set short- and long-term business plans for the bars and the food & beverage department as a whole Deliver a sales strategy that is profit led; creating sales and marketing initiatives that build and develop results Drive sales across the department, analysing data and designing new and varied strategies to achieve this Deliver cost controls; particularly with labour and stock Manage all Centre and department paperwork to a high standardDeliver and exceed profitability Manage, analyse and report a monthly Profit and Loss account Manage, analyse and track all financial reporting documentation per Centre and department policy 4.Undertake any other duties as required Areas of Responsibility:This role is responsible for all wet led operations and compliance across F&B.Success Measures/KPI :Personal Targets & DevelopmentPDR objectives Work plan objectives FinancialSales against targetSales L4LLabour control targetStock gross profit targetOverhead cost management Net profit target and growth Financial Audit result Staff Turnover %Guest Excellence Mystery Guest ScoreTrip Advisor Internal feedback scores Hygiene ratingQuality Control Audit result Line Management Bars Supervisor Bartenders (or equivalent roles)This role profile sets out the main duties of the post at the date when it was drawn up. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post.What We Are Looking For…Food & Beverage Operations ManagerWhen preparing your written application, you will need to provide evidence for the following essential and desirable competencies. In considering each, please use an example of where you have done this previously, either in a work or other situation.A.Responsibility & SkillPlease refer to how you meet these essential requirements in your application.NoEssentialDesirable1.Experienced people performance manager of self and large teams x2.Experience in successful guest excellence delivery x3.Health & Safety management x4.Financial management including the ability to manage and analyse a P&Lx5.Procurement and product & price analysis knowledge x6.Budget and business model strategy design and development x7.Results and solution driven manager x8.Strong interpersonal skill setx9.Negotiating skillsx10.Strong numeracy ability x11.Successful project management experience x12.Excellent time and organisational management skill setx13.IT and POS experience xB.Knowledge Please refer to how you meet these essential requirements in your application.NoEssentialDesirable1.Refers to exemplar accredited standards to improve standardsx2.Use formal and informal sources of influence to build relationshipsx3.Supports others to progress and add value overallx4. Proven marketing knowledge and implementation ability x5.Level 3 Food Hygiene and Health & Safety Certified x6. Successful management experience within a commercial restaurant business x7.Passion and understanding of the mechanics of operational management in the hospitality industry x8.Knowledge of basic HR practice and employment law x9.Educated to degree level or equivalent xC.Other Please refer to how you meet these essential requirements in your application.NoEssentialDesirable1.Ability to comply with Centre Values x2.Ability to deliver effective communication to all stakeholdersX3.Ensure results are disseminated and fed backx4.Lead a team with a hand-on approach x5.Ability to work outside normal working hours and on mitment and passion to working in the arts xD.Welsh Language Below outlines the Welsh Language skills required for this role, please refer to how you meet these essential requirements in your application (if applicable).NoEssentialDesirable1.The ability to speak WelshX2.The ability to listen and understand conversations in WelshX3.The ability to write in WelshX4.The ability to read Welsh language materialx ................
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