BUSINESS RELATIONSHIP MANAGEMENT PROFESSIONAL (BRMP COURSE ...

BUSINESS RELATIONSHIP MANAGEMENT PROFESSIONAL (BRMP?) COURSE PRE-WORK ASSIGNMENT

To ensure your class experience is superior, effective, and efficient, please come prepared with answers to the following questions:

INTRODUCTIONS

Name

Role and Title

Organization's Name and Location

_________________________________________________________________________ Experience level with business relationship management or as a business relationship manager?

_________________________________________________________________________ Are you a Professional Member of BRM Institute? No Yes, for how long __________ What expectations do you have for this course?

_________________________________________________________________________ What are your current challenges with the BRM capability and role?

_________________________________________________________________________

Copyright ? 2021 Business Relationship Management Institute, Inc. All Rights Reserved. BRMP? Course Pre-Work Assignment (r1e 06/22) Page 1 of 5

BRMP CERTIFICATION COURSE

Learning Objectives

This course provides a foundational understanding of Business Relationship Management. Upon completion of the BRMP? course, participants will be able to demonstrate their understanding of:

? What business relationship management is and the value it provides to an organization.

? The need for an organization to move beyond traditional goals of profit and products to encompass ones appropriate for a relationship-centered organization.

? The importance of integrating business relationship management into every element of their organization.

? The importance of educating their organization that a mature BRM capability will evolve culture, build partnerships, drive value, and satisfy purpose.

? How to apply business relationship management to their organization's triple bottom line of people, purpose, and planet.

? The basic knowledge, skills, and mindsets of the business relationship management role.

? The core business relationship management approaches, tools, and templates used to achieve results.

? The value and impact of the BRM capability has on an organization by completing a draft of the BRM Capability Workbook.

Course Design and Expectations

? Experiential learning with discussions and exercises to practice and content being presented.

? Course module design for content transitions and agenda flow. ? Expect to have a minimum of 30 minutes of exam preparation study time per night.

o Read the textbook for the sections discussed each day o Reference the syllabus for specific content in the textbook and participant

guide

Copyright ? 2021 Business Relationship Management Institute, Inc. All Rights Reserved. BRMP? Course Pre-Work Assignment (r1e 06/22) Page 2 of 5

Participant Course Materials

1. Course Syllabus 2. Textbook

? Abridge version of articles from the BRM Body of Knowledge for exam preparation.

3. Participant Guide 1. Images of presentation slides with supporting content and space to take notes. 2. List of External Resources shared in the course with ability to capture additional resources shared by other participants. 3. BRM Capability Workbooks i. BRM Capability Workbook ii. BRM Capability Impact Report Workbook

Course Agenda

1. Introduction 2. BRM Capability

a. Evolve Culture b. Build Partnerships c. Drive Value d. Satisfy Purpose

3. BRM Role 4. BRM Team 5. Closing 6. Exam

Exam

Participants of this BRMP course can achieve the certification by taking the BRMP exam:

? Exam Provider and Availability ? APMG International, the world's leading certification service, administers the BRMP

certification exams. ? The exam is available both in traditional onsite test format, as well as using Virtual

Proctor technology. This allows candidates to take the exam from a webcam-enabled computer anywhere there is an Internet connection ? at home or office. ? The exam is included with this training. It can be taken either during the class session or later. Exam time is dependent on trainer delivery model. ? Exam Format

o 50 minutes o 50 multiple-choice questions o Closed book ? Exam Pass Rate = 60% (30 out of 50)

Copyright ? 2021 Business Relationship Management Institute, Inc. All Rights Reserved. BRMP? Course Pre-Work Assignment (r1e 06/22)

Page 3 of 5

Qualification Scheme

Business Relationship Management Professional (BRMP?) ? Is the "why and what" of BRM. ? The BRMP? program is intended to serve as the foundation of Business Relationship Management, with the training and certification designed to provide a solid baseline level of knowledge and comprehension.

Certified Business Relationship Manager (CBRM?) ? Is the "how" of a strategic BRM. ? The CBRM? practitioner qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. ? Includes detailed use and application of strategies and techniques in a case-study-driven environment. ? BRMP is a prerequisite.

ABOUT BRM INSTITUTE

Our Shared Purpose

To improve ourselves, our organizations, and our world by connecting relationships to results.

What We Believe ? There is limitless organizational energy derived from a culture of great relationships. ? People should not compromise personal purpose to earn a living and can find organizations with a shared, deeper, and more meaningful perception of value ? Organizations are relationship-centered and can be better, faster, more fun and more fulfilling to work with.

We know an advanced Business Relationship Management Capability (BRM) brings all this to life. To learn more download The Infinite Value Potential of Relationship-Centered Organizations publication.

Copyright ? 2021 Business Relationship Management Institute, Inc. All Rights Reserved. BRMP? Course Pre-Work Assignment (r1e 06/22) Page 4 of 5

TERMINOLOGY SYNC-UP

To ensure everyone is in sync with course terminology, the following is some terms that will be referenced throughout the course.

1. An activity domain is a grouping of activities requiring a distinctive BRM ability. a. Execution Domain -- Activities (actions and decisions) carried out to achieve immediate results on an ongoing basis. b. Strategic Domain -- Activities (actions and decisions) carried out to define an organization's purpose, set the overall direction for achieving it, remove obstacles as they are encountered, and ensure results.

2. Business relationship management (BRM) is a philosophy, capability, discipline, and role to evolve culture, build partnerships, drive value, and satisfy purpose.

3. A business relationship management capability is everything it takes, visible and invisible, to nurture relationships in an organization. Examples of visible components are meetings, artifacts, and professional development and examples of invisible components are knowledge learned, experience gained, trust and confidence-building. Used effectively, these components build the endless reserve of energy necessary to evolve culture, build partnerships, drive value, and satisfy purpose.

4. The BRM Competency Model describes the knowledge, skills, characteristics, behaviors, and mindsets needed for performance in the BRM role. It is designed to help in the process of acquiring, assessing, and developing individuals in the BRM role, or other roles that require the same competencies as those needed by BRMs.

5. The business relationship management discipline is an effective application of knowledge, demonstrated through a set of competencies and mindsets to advance BRM capability.

6. The business relationship management role is the set of competencies required to advance the business relationship management capability.

7. A business relationship manager is an individual fulfilling the business relationship manager role and has the competencies required to advance the BRM capability is a business relationship manager.

8. The business relationship management philosophy centers on the belief that positive relationships drive value in organizations and contribute the greatest positive impact to economic value, people, and the planet.

9. Capabilities are the tangible and intangible elements of an organization that allow it to do what it does and to satisfy its purpose. This includes having people with the right competencies to play the roles required by defined processes and armed with useful techniques and tools. Essential behaviors will spread, and personal growth will happen when all people are backed by a supportive culture and organizational or social rewards.

Copyright ? 2021 Business Relationship Management Institute, Inc. All Rights Reserved. BRMP? Course Pre-Work (r1e 06/22) Page 5 of 6

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download