BUSINESS RELATIONSHIP MANAGEMENT PROFESSIONAL (BRMP®)

BUSINESS RELATIONSHIP MANAGEMENT PROFESSIONAL (BRMP?)

The BRM role serves as an essential link between the service

provider and one or more business units

3 DAYS

How You Will Benefit

This course is designed to provide a solid foundation of knowledge in Business Relationship Management.

Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners.

These competencies can be leveraged through:

? Organizational roles (e.g. in an IT organization, the CIO typically has a role of BRM for the organization)

? A discipline (e.g. all business partner-facing service provider roles should be skilled in Business Relationship Management)

? As well as an organizational capability (e.g. a service provider organization should be effective in shaping and channeling demand to the highest business value opportunities).

Course Description

The BRM role is a crucial link between a service provider and the business acting as a connector, orchestrator, and navigator between the service provider and one or more business units.

The BRM discipline rests on solid researchbased foundations verified and enhanced over a decade of successful implementations in leading organizations across the world. Proven to be effective for shared services including Human Resources, Finance, Legal, external service providers and others,

BRM practices have enjoyed widespread adaption in IT. BRM implementation rates in IT services have quickened significantly since 2011, when the BRM role and corresponding processes were formalized as an Information

Technology Infrastructure Library (ITIL?) best practice and an ISO/IEC 20000 IT Service Management international standard requirement.

Business Relationship Management Professional (BRMP?) training is a world-class professional development program designed to provide solid foundation-level knowledge of Business Relationship Management. The BRMP? exam is designed to test an individual's learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement.

In addition to the in-class session, the participant should anticipate significant time in the evenings toward review and independent study of the course materials.

Certification Examination

? Multiple choice format

? 50 questions per paper

? 25 marks or more required to pass (out of 50 available) ? 50%

? 40-minute duration

? Closed book

BRMP? is a Registered Trade Mark of Business Relationship Management Institute, Inc.

ALGONQUIN COLLEGE CORPORATE TRAINING CENTRE specializes in industry-focused training solutions that equip employees with the knowledge, skills and expertise needed to succeed in their day-to-day work, to advance in their careers and to build organizational capacity. For more information, contact us at (613) 727-7729 or visit corporate

Attend This Course If You

The Business Relationship Management Professional (BRMP?) training and certification program is intended for:

? Aspiring to intermediate-level Business Relationship Managers

? Project managers, business analysts, architects, external service providers; representatives of shared services organizations including IT, HR, Finance, Sales, Strategy Planning, etc.

? Business partners and anyone else interested in business value maximization.

How to Register

To register, call (613) 727-7729 Or email training@ Time: 8:30 a.m. to 4:30 p.m. Fee: $2500 (plus HST) for 3-day program

Location: 340 Albert Street, 11th Floor, Constitution Square, Ottawa Check-in, coffee and muffins start at 8:00 a.m. Afternoon refreshment provided. Group size is limited to 20.

The Business Relationship Management Professional (BRMP? ) course outlined here is offered through IT Chapter ATO and is being held at Algonquin College Corporate Training.

ALGONQUIN COLLEGE CORPORATE TRAINING CENTRE specializes in industry-focused training solutions that equip employees with the knowledge, skills and expertise needed to succeed in their day-to-day work, to advance in their careers and to build organizational capacity. For more information, contact us at (613) 727-7729 or visit corporate

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