Chase by Phone Menu Guide - Chase Online | Chase.com
Business ServiceLine
Whether you need to check an account balance, transfer funds or make a payment, Business ServiceLine is the easy, convenient and secure way to do practically all of your banking.
Easy
Convenient
Using Business ServiceLine is easier than ever!
? Option to use 2-digit account codes instead of complete account numbers when selecting accounts. Press *8 to hear a list of accounts & corresponding account codes.
? To customize your 2-digit account codes or Autoplay set-up, press *0 at any time to speak with a Telephone Banker.
Business ServiceLine is available 24 hours a day, 7 days a week from any phone. Just think ? you can bank from your office, home and even your car.
Business ServiceLine
1-800-CHASE38 (1-800-242-7338)
Para espa?ol, llame al 1-888-62CHASE (1-888-622-4273)
PRESS 1
For Account Information including Money Market and Funds Transfers**
User ID or Debit Card Authentication
Account Number Authentication
PRESS 1
For Checking Accounts
PRESS 2
For Savings & Money Market
Accounts
PRESS 3
For CD or IRA
PRESS 4
To Transfer Funds
Select account
Confirm your maturity date, current value, accrued interest and current rate.
7 PM Cutoff for posting
same day
PRESS STAR
For Other Options
Help/Star Menu
Rev 07/31/07; Changes Effective 07/31/07
THEN PRESS:
1 For account balance
2 For transaction history and search options
3 For hold info & pending transactions
4 To transfer funds
5 For debit card options
6 To re-order checks or place a stop payment
7 To make a credit card or loan/line payment
9 To select another account
*7 To return to Main Menu
* For other options
PRESS 2
For Business
Credit Information
and payments
PRESS 3
To apply for Business Credit, New Accounts,
our Branch & ATM Locator or the Employee
Directory
PRESS 4 PRESS 5 PRESS *0
For Funds Verification and
Internet Customer
Service
To speak your
choices
To speak with a
Telephone Banker
PRESS 1
For loan & line
information & payments
THEN PRESS:
1 For account information
2 To make a payment**
PRESS 2
For credit card
information & payments
THEN PRESS:
1 To make a payment**
2
For account information
PRESS 1
To apply for Business Credit or a new account
PRESS 3
To speak to a specific employee
PRESS 2
For Branch &
ATM Locator
PRESS 1 PRESS 2
To verify
For
funds on a Internet
check
Customer
Service
The following Star Menu options are available to assist you at any time:
* 1 Repeat what you've just heard
* 6 Transfer to Chase By Phone
* 2 Select another account * 3 Return to previous menu
* 7 Go back to Main Menu * 8 For a list of accounts and corresponding account codes
* 4 Change your Password
* 9 End the call
* 5 Obtain information on products and services * 0 Connect to a telephone banker
**Requires authentication using Account Number and Tax Identification Number (TIN), Debit/ATM Card Number and PIN, or User ID and password (a User ID can be created by speaking with a Telephone Banker)
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