Plants: n/a Transmission: n/a MY: 2006 Beg. MOB: n/a to ...
Vehicle Line: Impala Plants: n/a MY: 2006 Beg. MOB: n/a to End MOB: n/a Analysis Date: 2/20/2006 Exposure: MYTD = 74 Avg Days
Engine: n/a
Transmission: n/a
Labor Ops: E8623 E8904 E8906 E9680
CC: n/a | TC: n/a
CPV
1
Cumulative Fan Chart - IPTV
0
0
12.0
10.0
Cumulative IPTV
8.0
6.0
2006
4.0
2.0
0.0 024
Months in Service
Incremental IPTV
Incremental Fan Chart - IPTV
3.0
2.5
2.0
1.5
2006
1.0
0.5
0.0 012345
Months in Service
Page 1
INRD-PE09025-37706.xls
Report Selection Criteria
Analysis Date: 2/20/2006 MY: 2006 Beg. MOB: n/a to End MOB: n/a Exposure: MYTD = 74 Avg Days Vehicle Line: Impala Plants: n/a Engine: n/a Transmission: n/a Labor Ops: E8623 E8904 E8906 E9680 CC: n/a TC: n/a
Vehicle Line: Impala Plants: n/a MY: 2006 Beg. MOB: n/a to End MOB: n/a Analysis Date: 2/20/2006 Exposure: MYTD = 74 Avg Days
Engine: n/a Transmission: n/a Labor Ops: E8623 E8904 E8906 E9680 CC: n/a | TC: n/a
Trend Chart - Cost Per Vehicle
$1.00 $0.90 $0.80 $0.70 $0.60 $0.50 $0.40 $0.30 $0.20 $0.10 $0.00
1 MIS 2 MIS 6 MIS
CPV
200506 200507 200508 200509 200510 200511 200512 200601 200602
Months of Build
IPTV
Trend Chart - Incidents per Thousand Vehicles
2003 200211 $0.02 0.224349
12
2003 200212
200301
10
2003 200302
2003 200303
8 1 MIS
6
2 MIS
6 MIS 4
2
0
200506 200507 200508 200509 200510 200511 200512 200601 200602
Months of Build
Page 1
INRD-PE09025-37706.xls
Vehicle Line: Impala Plants: n/a MY: 2006 Beg. MOB: n/a to End MOB: n/a Analysis Date: 2/20/2006 Exposure: MYTD = 74 Avg Days
Engine: n/a Transmission: n/a Labor Ops: E8623 E8904 E8906 E9680 CC: n/a | TC: n/a
Top Issues by Labor Code
Labor Code E8623 E8904 E8906 E9680
LC Description
IPTV
HOSES, POWER STEERING HYDRAULIC 3.36
PIPE, POWER STEERING HYDRAULIC - R 0.92
PIPE, POWER STEERING HYDRAULIC - C 0.82
LINE, POWER STEERING GEAR CYLIND 0.14
CPV $0.22 $0.15 $0.06 $0.01
E[Cost] $42,274 $27,456 $11,399 $1,481
E[Cases] 637 175 156 26
Vehicles 189,324 189,324 189,324 189,324
Obs Cost $42,274 $27,456 $11,399 $1,481
Obs Cases 637 175 156 26
SMT CHASSIS CHASSIS CHASSIS CHASSIS
BOM Row Front Steering Front Steering Front Steering Front Steering
Page 1
INRD-PE09025-37706.xls
Vehicle Line: Impala Plants: n/a MY: 2006 Beg. MOB: n/a to End MOB: n/a Analysis Date: 2/20/2006 Exposure: MYTD = 74 Avg Days
Analysis By:
Trouble Code
Trouble Code
Problem Description
2K - IMPROPERLY SEALED
3Z - RUPTURED
1K - CRACKED
2W - LOOSE
3W - PUNCTURED
6C - COMPONENT-INOPERATIVE
3R - POROSITY
1D - BROKEN
1L - CUT
4Q - WEAK
Cases
339 132 88 74 58 55 25 21 21 15
Engine: n/a Transmission: n/a Labor Ops: E8623 E8904 E8906 E9680 CC: n/a | TC: n/a
Percentage
34 13 9 7 6 6 3 2 2 2
IPTV
1.8 0.7 0.5 0.4 0.3 0.3 0.1 0.1 0.1 0.1
CPV
$0.16 $0.05 $0.03 $0.03 $0.02 $0.02 $0.01 $0.01 $0.01 $0.00
Total Cost
$30,531 $10,319 $6,551 $4,794 $4,570 $4,521 $1,970 $1,348 $2,251
$911
Analysis By: Customer Code
Customer Code Problem Description
VN - VISUAL: LEAK/LEAKS(MISSING)
OJ - OPERATION: INOPERATIVE(HARSH)
OG - OPERATION: EXCESS EFF(EXCESS PLAY)
NZ - NOISE: WHINE
Cases 437 306 85 47
Percentage 44 31 9 5
IPTV 2.3 1.6 0.5 0.3
CPV $0.19 $0.13 $0.04 $0.02
Total Cost $36,459 $24,919 $7,785 $3,344
Analysis By:
Model Year 2006 2006 2006 2006 2006 2006 2006 2006 2006 2006
Analysis By: Repair Month Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06
Build Month
Build Month Mar-05 Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05
Repair Month Total Cases
4 9 9 28 234 453 257
Vehicles Produced 22 72 223
4,493 8,030 28,794 27,369 25,578 29,857 23,761
Average Days in Service
2.4 1.7 5.1 141.0 175.9 140.7 102.8 80.7 55.8 32.2
IPTV 0.0 0.0 4.5 3.3 8.3 8.3 5.1 8.6 7.2 3.4
Total Cost $491 $857 $973 $1,596
$19,316 $40,270 $19,106
CPV $0.00 $0.00 $0.18 $0.33 $0.69 $0.73 $0.47 $0.70 $0.59 $0.21
Total Cases 0 0 1 15 67
238 139 220 215 81
Total Cost
$0 $0 $40 $1,492 $5,513 $21,018 $12,927 $18,011 $17,529 $5,080
Page 1
INRD-PE09025-37706.xls
Vehicle Line: Impala Plants: n/a MY: 2006 Beg. MOB: n/a to End MOB: n/a Analysis Date: 2/20/2006 Exposure: MYTD = 74 Avg Days
Analysis By: Repair Age 0 0001-0030 0031-0060 0061-0090 0091-0120 0121-0150 0151-0180 0181-0210
Repair Age IPTV 0.5 0.6 1.3 1.2 0.8 0.5 0.3 0.1
CPV $0.04 $0.04 $0.11 $0.11 $0.07 $0.04 $0.02 $0.00
Engine: n/a Transmission: n/a Labor Ops: E8623 E8904 E8906 E9680 CC: n/a | TC: n/a
Total Cases 99 121 240 233 149 91 49 12
Total Cost $6,645 $8,320 $20,365 $21,514 $13,462 $7,792 $3,607 $904
Analysis By: Mileage 0 - 2,999 3,000 - 5,999 6,000 - 8,999 9,000 - 11,999 12,000 - 14,999 15,000 - 17,999 18,000 - AND UP
Mileage Total Cases 537 268 112 46 23 5 3
Percent 54.0 27.0 11.3 4.6 2.3 0.5 0.3
Analysis By: Frequency
1 2 3
Repeat Occurances Total Cases 896 43 4
Percent 95.0 4.6 0.4
Analysis By:
VIN
VIN
2G1WB58K269163814
2G1WB58K569123713
2G1WB58NX69224174
2G1WC581869182551
2G1WB55K069175366
2G1WB58K069181583
2G1WB58K469141734
2G1WB58K869219352
2G1WB58K969155189
2G1WB58N069212194
Total Cases 3 3 3 3 2 2 2 2 2 2
Page 2
INRD-PE09025-37706.xls
Vehicle Line: Impala Plants: n/a MY: 2006 Beg. MOB: n/a to End MOB: n/a Analysis Date: 2/20/2006 Exposure: MYTD = 74 Avg Days
Analysis By:
Part Number NO PART 10953471 15786019 7828506 1648216 89021183 22527587 89020661 1648216 10953484
Part Number
Part Number Description
FLUID PIPE
FLUID CLAMP ASM FLUID CLAMP ASM FLUID
Number of Cases 346 87 85 80 63 44 40 31 27 20
Engine: n/a Transmission: n/a Labor Ops: E8623 E8904 E8906 E9680 CC: n/a | TC: n/a
Cost per Repair
$65 $88 $157 $91 $71 $70 $84 $75 $72 $92
Average Case Age 67 73 83 64 58 81 72 57 93 87
Analysis By: Repairing Dlr Code
121012 120622 121515 120769 121188 121394 120516 121177 173280 120770
Repairing Dealer Dealer Name THIBAULT CHEVROLET CADILLAC LTEE MURRAY CHEVROLET CADILLAC BRANDON LIMITED TIMMINS GARAGE INCORPORATED SASKATOON MOTOR PRODUCTS (1973) LTD. ARNOLD CHEVROLET INC. CROSSTOWN CHEVROLET LTD. ALBERTA MOTOR PRODUCTS LIMITED PARTNERSH PAUL ALBERT CHEVROLET CADILLAC LTEE HEARTLAND AUTOMOTIVE LLC SHERWOOD CHEVROLET INC.
Telephone Number (819)762-1751 (204)728-0130 (705)268-4122 (306)242-0276 (418)548-0821 (705)566-4804 (780)743-2871 (418)696-4444 (701)282-5522 (306)374-6330
State PQ MB ON SK PQ ON AB PQ ND SK
Cases 24 19 16 13 13 13 12 11 10 10
Analysis By:
Division Chevrolet
Repairing Division
Vehicle Count 189,324
Average Days in Service 74
IPTV 5.3
CPV $0.44
Total Cases 994
Total Cost $82,610
Analysis By:
Nameplate Chevrolet Chevrolet Chevrolet Chevrolet Chevrolet
Vehicle Breakdown
Description CHEVROLET IMPALA LTZ 4 D CHEVROLET IMPALA SED 4 D 2006 showe car - tbd CHEVROLET IMPALA ST SED CHEVROLET IMPALA 4 DR PO
Vehicle Count 16,327 70,419 67,218 33,485 1,875
Avg Days in Service 55 71 80 80 3
IPTV 11.2 6.7 4.4 1.4 0.0
CPV $0.91 $0.57 $0.35 $0.11 $0.00
Total Cases 183 470 295 46 0
Total Cost $14,913 $40,234 $23,714 $3,749
$0
Page 3
INRD-PE09025-37706.xls
Vehicle Line: Impala Plants: n/a MY: 2006 Beg. MOB: n/a to End MOB: n/a Analysis Date: 2/20/2006 Exposure: MYTD = 74 Avg Days
Analysis By:
Plant Oshawa #1
Assembly Plant
Vehicle Count 189,324
Engine: n/a Transmission: n/a Labor Ops: E8623 E8904 E8906 E9680 CC: n/a | TC: n/a
Avg Days in Service
73.6
IPTV 5.3
CPV $0.44
Total Total Cases Cost
994
$82,610
Analysis By:
Engine
Engine LZ4 - GAS, 6 CYL, 3.5L, SFI, V6, OFFSET BORE, GM LZ9 - GAS, 6 CYL, 3.9L, SFI, V6, OFFSET BORE, GM LZE - FLEXIBLE FUEL, (GAS/ETHANOL), 6 CYL, 3.5L, LS4 - GAS, 8 CYL, 5.3L, SFI, ALUM, CYLINDER DEAC LZ8 - GAS, 6 CYL, 3.9L, MFI, V6, CYLINDER DEACTIV
Vehicle Count 10,275 51,684 112,065 15,297 3
Avg Days in Service 60.2 69.8 79.9 49.6 0.0
IPTV 45.5 4.4 2.5 1.2 0.0
CPV $3.43 $0.36 $0.22 $0.27 $0.00
Total Cases 467 229 279 19 0
Total Cost $35,271 $18,662 $24,574 $4,103
$0
Analysis By:
Transmission
Transmission M15 - AUTO 4 SPD, HMD, 4T65-E, ENHANCED ELEC MN7 - AUTO 4 SPD, HMD, 4T65-E, HEAVY DUTY
Vehicle Count 174,027 15,297
Avg Days in Service 75.7 49.6
IPTV 5.6 1.2
CPV $0.45 $0.27
Total Cases 975 19
Total Cost $78,507 $4,103
Analysis By: Repairing State Alaska North Dakota Montana Wyoming Rhode Island Iowa Nebraska New Hampshire South Dakota Wisconsin
Geographic - Repairing Dealer State
IPTV
Total Cost
309.5
$1,890
87.8
$1,586
50.7
$871
42.6
$367
20.5
$373
18.4
$1,901
17.9
$371
17.2
$245
11.3
$267
11.1
$2,991
Repairing Province Northwest Territories Saskatchewan Manitoba Quebec Alberta New Brunswick Ontario Newfoundland British Columbia Nova Scotia
Page 4
IPTV 1000 256.8 208.4 144.7 59.7 37.9 37.8 33.6 5.4 3.1
Total Cost $114 $4,710 $6,378
$16,668 $7,073 $710 $13,656 $345 $200
$34
INRD-PE09025-37706.xls
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