JAVON “ANNIE” KIM
ANNIE OH
13080 PACIFIC PROMENADE #211 [MOBILE] 310.405.3360
Playa Vista, California 90094 [email] akim4207@
[PROFESSIONAL SUMMARY]
Creative, dynamic, results-driven professional with over 10 years of proven sales achievements in highly competitive and bottom-line environments. Combine solid experience in retail and account management with a strong record of establishing mutually respectful, client-loyal relationships through a consultative approach, accessible service orientation, and honest representation. Deliver consistent and sustainable revenue gains, profit growth, and market-share utilizing intensive prospective, effective entry strategies and solid presentation skills. Energetic, organized, self-motivated individual who is able to comprehend and manage multiple details while focusing on the overall picture. Core competencies include:
|■ BILINGUAL- ENGLISH / KOREAN |■ GENERAL BUSINESS OPERATIONS |■ PRODUCT & SERVICES MANAGEMENT |
|■ CONSULTATIVE & SOLUTIONS-BASED |■ SKILLED PRESENTER & CLOSER |■ TEAM-BUILDING & MENTORSHIP |
|■ NEEDS ASSESSMENT & ANALYSIS |■ STRATEGIC PLANNING & BENCHMARKING |■ ABILITY TO ADAPT TO CHANGE QUICKLY |
|■ BUDGET MANAGEMENT |■ STRONG COMPUTER SKILLS |■ PERFORMANCE MANAGEMENT |
[CAREER HIGHLIGHTS]
□ Awarded Winner’s Circle Winner 2013
□ Awarded President’s Cabinet Winner 2012
□ Awarded Winner’s Circle Winner 2012
□ Awarded “Captains Club Winner” in 2004 for consistently meeting/exceeding goals.
□ Achieved the highest sales percentage increase award in 2003 for exceeding store goals.
□ Awarded “Rookie of the Year” by AT&T in 2000.
□ Ranked as one of the “Top Five Dealers” by Sprint PCS in 1999.
□ Recognized as the “#1 Dealer” by Sprint PCS in 1998.
[PROFESSIONAL EXPERIENCE]
VERIZON WIRELESS Irvine, CA
DIRICT SALES MANAGER Sep 2009 – Present
INDIRECT ACCCOUNT MANAGER
RETAIL SALE S REPRESENTATIVE
Develop, implement, and monitor sales and incentive programs designed to drive agents/retailers productivity to meet and exceed established performance quotas in the wireless industry. To identify areas of opportunity to improve revenue growth, customer growth, and reduce churn.
□ Manage a team of nine account managers and total of 198 stores in the Southern California Region.
□ Manage marketing, merchandising, and equipment pricing for current and upcoming products.
AUTODESK INC. San Rafael, CA
FIELD SALES MANAGER Aug 2008 – Mar 2009
Responsible for driving product awareness throughout all sales channels within Verizon Wireless and Sprint covering Southern California and the SW Region.
□ Establish relationships within both the consumer and business sales organizations.
□ Train, coach, and motivate sales teams on the products, benefits, and support features of Autodesk Location products and services.
□ Leverage existing sales tools and marketing collateral to better position Autodesk products as top of mind to all sales personnel.
USA MOBILITY El Segundo, CA
SR. ACCOUNT EXECUTIVE Mar 2008 – Aug 2008
Responsible for representing wireless products and services while and developing new client relationships.
□ Primary focus on new account acquisition.
□ Handled all aspects of the sales cycle, including cold calling, proposal generation, objection handling, and closing the sale.
COLDWELL BANKER Manhattan Beach, CA
REAL ESTATE AGENT Jan 2007 − Feb 2008
Serve as an independent agent representing sellers and buyers in residential property transactions. Cultivate, establish, and maintain key account relationships through prospecting, cold calling, and networking initiatives.
□ Aided in qualifying prospective purchasers, determining buyer needs, assisting / monitoring the loan approval process, and preparing comparable market plans and price evaluations.
□ Assist in property negotiations, escrow, title review, document preparation, closing, property research, and contract management.
ANNIE OH – page 2
CELLUPHONE, INC. (formerly with Brightpoint, Inc.) Los Angeles, CA
DEALER REPRESENTATIVE Jun2004 − Aug 2006
Develop, implement, and monitor sales and incentive programs designed to drive agents/retailers productivity to meet and exceed established performance quotas in the wireless industry. To identify areas of opportunity to improve revenue growth, customer growth, and reduce churn.
□ Train, coach, and educate agent/retailer employees on carrier advantages, products, services, promotions, policies and procedures.
□ Develop marketing plans for the participation in-store grand openings and special events.
□ Prospect new agent/retailer locations, plan meetings, and assist new agent/retailers with initial setup and follow-up.
□ Ensure all merchandising, collateral, signage, brochures, pamphlets, etc., in is compliance with company standards and displayed properly.
FINLAY FINE JEWELRY Redmond, WA
BRANCH SALES MANAGER Dec 2003 − May 2004
Ensured operational and profitability goals were met for a retail jeweler. Responsible for hiring, training, and coaching all sales staff on policies, procedures, and customer service. Monitored security / loss prevention activities.
□ Managed recruiting and staffing requirements.
□ Implemented customer service satisfaction.
□ Amplified team and individual goals.
□ Managed all aspects of store operations, including inventory and cash management.
OMNI WIRELESS (formerly with Uni Wireless, Inc.) Carrollton, TX
BUSINESS MANAGER Aug 1997 − Oct 2003
Independently led daily business operations for a provider of wireless telecommunications. Accountable for Profit and Loss activities encompassing business development, sales, advertising / marketing, financials, human resources, and administration. Managed product and service management, vendor/supplier relations, and customer service initiatives. Created and implemented all advertising and marketing media such as, newspaper ads, flyers, and direct mail.
□ Successfully launched sole business venture (Omni Wireless) after dissolving a partnership under the name of Uni Wireless; opened five stores with 25 employees.
□ Directed store management teams to ensure operating standards regarding customer satisfaction, merchandise presentation; promotions, inventory levels and payroll were maintained.
□ Conducted performance evaluations of store manager on a regular basis.
□ Developed and conducted training sessions for employees introducing new products and solutions.
[EDUCATION]
West Los Angeles College
Associates Degree – Business Administration
Bellevue University
Bachelor of Science – Management
Bellevue University
Master of Science – Management & Marketing
Expected Graduation Spring 2015
[AFFILIATIONS]
Esplanade HOA Board – Secretary Feb 2008-April 2011
Esplanade HOA Board – Vice President Mar 2007-Feb 2008
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