Communication Guide and Presentation
University of Phoenix Material
Communication Guide and Presentation
Throughout this course, your team will work on building a guide that contains best practices for effective communication in an organization. Create your guide as a training tool your team might share with an organization’s employees to help them communicate effectively.
Week 2: Selection Criteria
Choose, as a team, the five most important criteria for effective organizational communication, such as audience, content, channel considerations, and so forth.
Write a 150- to 250-word overview of the top five criteria for effective organizational communication your team will focus on in your Communication Guide and Presentation, due in Week 6.
Week 3: Annotated Bibliography
Create an annotated bibliography to organize your research for the Communication Guide.
Research peer-reviewed articles, Internet sources, and research studies from within the last 10 years that support your team’s five selected criteria for effective organizational communication in dealing with social media issues.
Select and read 10 to 15 sources for the annotated bibliography.
Write a 100- to 150-word critical annotation for each article in which you do the following:
Summarize and interpret the article
Describe the research methodology used in the article
Describe best practices for the areas your team has selected for the Communication Guide, such as audience considerations, appropriate channel selection, and content such as language choice, tone, and style, especially as they relate to social media
Format your annotated bibliography according to APA guidelines. See the Center for Writing Excellence (click on Visit Tutorials and Guides, and then click on Annotated Bibliography under the Samples heading) for assistance with the annotated bibliography format.
Week 5: Outline and Overview
Write an outline in which you detail the main elements of your final Communication Guide based on the five most important criteria for effective communication that you identified in Week 2.
Include a 250- to 350-word overview of for whom the guide is designed (the audience), its main objective, and broad areas that will be covered in it. You will include this overview in your team’s final Communication Guide and Presentation.
Week 6: Communication Guide and Presentation
Communication Guide
Write a communication guide designed as a training tool that your team could present to employees to educate them on best practices for effective organizational communication. Use the five most important criteria your team selected in Week 2 when writing your guide.
Include 10 to 15 sources from peer-reviewed journals from your annotated bibliography (submitted in Week 3) and any additional research.
Use the following headings and questions to help your Learning Team write a comprehensive communication training guide. Include enough information about the criteria you have selected and explain why these elements are important. This will help to ensure employees using the guide understand the importance of applying these criteria in workplace communication.
Organizational Communication
o What are barriers to effective organizational communication and how might these be overcome?
o Given the nature of today’s organization, what role does technology play in ensuring effective communication?
o What ethical dilemmas might be encountered in organizational communication? How can you help to resolve ethical conflicts?
o What level of importance is assigned to business communication, and how might you help to promote its importance in an organization?
Problem Solving through Organizational Communication
o What role does effective organizational communication have in addressing business problems?
o How does communication affect the employee’s perception of the problem?
o How are problem-solving processes similar for each culture? How are they different?
Addressing Business Issues through Effective Communication
o How do an organization’s communications affect its goals and objectives?
o What are the indicators of success when assessing communication effectiveness?
o How does resource allocation affect overall communication effectiveness within an organization?
o How is accountability handled via organizational communication?
o How does organizational communication establish employees’ perception of power or hierarchy?
Managing Business Relationships through Effective Communications
o Speeches
o Conversations
o Relationship building
o Creating acquaintance/familiarity/trust
o Vehicles for communication exchange
o Identifying the right channels at the right times for the right audiences
Format your Communication Guide according to APA guidelines.
Communication Guide Presentation
Create a 9- to 12-slide presentation to detail your Communication Guide.
Include content from each of the five criteria selected for your Communication Guide. Choose the content that is most relevant to support each criterion.
Include photos, illustrations, graphs, diagrams, animations, videos, or audio as appropriate. Document the source of each media item you include.
Format your references according to APA guidelines. Include citations in the speaker notes or in a separate reference list.
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