Job Description – Business Support Administrator (Reception)



ROLE PROFILE for Credit Controller and Purchase Ledger ClerkReports to Finance ManagerBased at SherborneOverviewThe purpose of this role is to support and facilitate an exemplary finance service to our internal users and external clients; ensuring we meet our compliance, regulatory and best practice standards at all times. It is our intention to deliver and be known for outstanding service provision. Key Areas of Responsibility:Credit control - Checking invoices raised have been sent out to clients and on time.Ensuring bills owed to the company are paid within credit terms by using telephone and email correspondence to chase overdue accounts. Resolving or escalating customer queries or complaints. Sending copy invoices and reminders via email. Keeping our department heads and lawyers up to date on their debtor profiles. Client to office transfers Daily banking sheet to keep track on cash collection targetsThis role has a lot of scope for development. Once you’ve mastered our systems and got to know your internal clients and our external client base, we’ll work with you to expand your role to include:Producing letter before claim runs for accounts over 60 days. Issuing proceedings against unpaid debtors via Money-Claim Online.Co-ordinating witness statements and replies to defence.Judgment enforcement via instruction of Bailiffs and Charging orders. Purchase ledger – Checking and posting of supplier invoices to the system, ensuring that VAT is accurately charged and recorded.Running creditors due report. Making payment runs fortnightly involving posting journals to PL system and making payments out via online banking portal. In time this aspect could expand to involve assisting on cost control element of annual budgeting process with finance manager. Other dutiesOccasional cover of the cashiering duties when members of the team are on holiday, training to be given.Taking card payments from clientsAnalysing client account ledgers, fees and costs and liaising with fee earners to clear applicable balancesDeals with any queries that arise in a timely fashionThe above list is not exhaustive and the post holder will in addition be expected to undertake any other duties commensurate with the post.About youWe are looking for a candidate who has experience in a finance environment, specifically with credit control as we’ll need you to be able to hit the ground running.Our finance team is known for being professional and proactive, so we’ll be looking for you to be responsive, have excellent communication skills and be a real ‘problem solver’; ensuring queries are dealt with quickly and efficiently.Specifically, we will require the following as a minimum:2 years credit control and purchase ledger experienceIntermediate excel skillsA proven track record in telephone collections Organised and an eye for detail – Accuracy must be of a high level Able to work well in a team and able to deal with a high volume of workPreferred, but not essential experience:Credit control experience within a law or accountancy firm with Working knowledge of the Solicitor’s Accounting Rules (SAR)Experience using money claim online to pursue claims ................
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