Sample Resume for an Office Manager



Mr name

99 EXAMPLE STREET ( EXAMPLE TOWN 99999 ( +60 12 345 6789 ( NAME@

Office Manager

• Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

• Excel in resolving employer challenges with innovative solutions, systems and process improvements proven

to increase efficiency, customer satisfaction and the bottom line.

• Offer advanced computer skills in MS Office Suite and other applications/systems.

Key Skills

|Office Management |Report & Document Preparation |Records Management |

|Teambuilding & Supervision |Spreadsheet & Database Creation |Meeting & Event Planning |

|Staff Development & Training |Accounts Payable/Receivable |Inventory Management |

|Policies & Procedures Manuals |Bookkeeping & Payroll |Expense Reduction |

Experience

|ABC STORE, Example City |1997 to Present |

Office Manager, 2007 to present

Secretary, 1998 to 2007

Office Clerk (temp via ABC Agency), 1997 to 1998

Repeatedly promoted during 12-year tenure with ABC Store, culminating in current responsibility for coordinating all office functions and supervising a team of four administrative professionals. Results:

• Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.

• Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.

• Saved thousands of dollars in fees and improved the response-rates of direct marketing campaigns by bringing formerly outsourced mass-mailing function in-house.

|DEF FLOORING, Example City |1995 to 1997 |

Receptionist/Administrative Assistant

Served as executive assistant to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience. Results:

• Helped drive a 10% increase in customer satisfaction (as measured by a customer survey in 1997).

• Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.

• Quickly became a trusted assistant to the company president, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work.

Education

|ABC SCHOOL, Example City |1997 |

Academic Diploma

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