Iowa Central Community College



Education

Associate of Science Degree in Accounting, May 2014

Iowa Central Community College, Fort Dodge, IA

Business Development and Client Support

Identified needed improvements for customer management system. Developed process to incorporate portfolio reviews for each in-person client appointment. Enabled team members to offer additional products increasing sales revenues and expanding local book of business.

Conducted research of inquiries for both internal and external customers. Applied analysis of information to resolve outstanding issues and items in an objective and timely manner.

Operations Specialist

Relied upon to coordinate the schedules, events and efforts of three regional vice presidents. Required strict attention to detail as well as thorough understanding of all business lines and partner service providers.

Organized client files, crafted correspondence and provided other basic office support duties as assigned. Represented interests and priorities of management while providing follow up on various projects.

Employment History

05/11 – Present Insurance Specialist, ABC Insurance

Fort Dodge, IA

09/08 – 05/11 Sales Manager, ABC Company

Fort Dodge, IA

03/05 – 09/08 Team Member, Target

Fort Dodge, IA

01/03 – 03/05 Server, ABC Restaurant

Fort Dodge, IA

Skills

• Critical Thinking

• Active Communication

• Problem Solving

• Social Perceptiveness

• Computer Proficient

• Familiar with Microsoft Office package

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Ann Smith

Target:

Account Executive

Profile:

Expert communicator able to listen and exchange information resulting in 100% customer satisfaction. Gifted relationship builder who understands the importance of providing the clients continual quality customer service. Strategic, enthusiastic leader who can accomplish multiple assignments at the same time.

2345 North 27th Street

Fort Dodge, IA 50501

(515) 555-5555

email@

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