Kenway and Clark 2017



POSITION DESCRIPTIONUpdated: 10/03/2020Job Title:Parts Manager Reports to:Group Parts Manager Remuneration:Commensurate with experienceHours:Full-time 38 hours a week, plus some Saturday mornings and on-call on a roster systemPosition Purpose:To lead the Spare Parts Department. As Parts Manager you will be responsible for meeting sales targets, sales growth, managing staff and interpreting parts. You will play an integral role in the repair, maintenance and servicing of our valued customers agricultural machinery and trucks. Core tasks:Core role requirements include:Lead the Spare Parts Department and its staffProactively grow our customer baseBuild and maintain relationships with our suppliersHave a strong knowledge base to provide expert advice on machinery parts Interpret customer parts needs, at the counter and over the phoneMaintain inventory in line with the business and customer needsSource and order partsOrganise and plan work so that it is done efficiently and by our work standardsLiaise with the Service departmentRequired Skills & Qualities:Experience in a similar roleExperience managing peopleCustomer service orientationHigh degree of accuracy and attention to detailProficient in Microsoft ExcelA current drivers licenceMaintain a neat and tidy appearance Desired Skills, Qualifications & Qualities:Pentana-ERAnet experience, an advantageBusiness and brand awareness – know our brand and what we doForklift licence, an advantagePerson Specification:Knowledge:Knowledge and passion for the industrySkills & Competencies:Customer service focused: committed to providing exceptional customer service and high quality of product across all channels – written, phone and face to munication: the ability to communicate clearly and concisely.Attention to detail: excellent attention to merciality: the ability to apply knowledge in a practical, commercial manner.Teamwork: willingness to assist and support others as required and get on with team members.Time management/organisation: accomplish objectives effectively within the time frame given, and carry out duties in an efficient and timely manner.About Kenway & ClarkKenway & Clark are a family founded dealership, leaders in the sale, parts and service support of agricultural machinery and trucks. We are a Case IH dealership, with branches in Moree, Goondiwindi, Wee Waa and Inverell. Our difference is in our strong focus on aftersales care, which is what makes us the market leaders in Northern NSW and Southern QLD. We pride ourselves on providing exceptional service to our valued clients, which we do with quality staff. We are looking for employees who will fit into our Kenway & Clark culture - hardworking and passionate about the future of our dealership and want to grow their career surrounded and supported by their team. ................
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