OSPI_Clear_Browser_Cache_Instructions



Clear Browser Cache Instructions

When a person accesses an Internet website, the browser (Internet Explorer, Firefox, Safari) stores or caches information it receives from the Internet sites. This information is stored to allow for quicker response when the user clicks the back button.

On the other hand, when our developers deploy changes to the ICOS website, it is necessary to clear the browser history, so it does not go back to the old webpage; clearing the cache will ensure you see all of the latest changes to the site. Please follow the following instructions to clear your browser cache:

1. Open Internet Explorer and look for the tools bar on the top of your Internet Explorer browser. Click on the Tools button.

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2. A menu will open, scroll all the way down, and click on Internet Options. Wait for the internet options box to open

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3. In the Internet Options box, you will see a section called Browsing History. In the Browsing History section, click the Delete button.

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4. The Delete Browsing History pop up window will display. Select all of the check boxes below, then click Delete.

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5. A message box will pop up that says “Please wait while your browsing history is being deleted”. (Do not worry, your document, files and favorites will NOT be deleted.)

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6. When the message box above closes, click the OK button on the Internet Options window.

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7. You have finished the process of clearing your cache on Internet Explorer.

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