IMail v12 Web Client Help

[Pages:167]Ipswitch, Inc. 753 Broad Street Suite 200 Augusta, GA 30901-5518

Web: Phone: 706-312-3535 Fax: 706-868-8655

Copyrights

?2011 Ipswitch, Inc. All rights reserved. IMail Server ? Web Client Help

This manual, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. Except as permitted by such license, no part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the expressed prior written consent of Ipswitch, Inc.

The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Ipswitch, Inc. While every effort has been made to assure the accuracy of the information contained herein, Ipswitch, Inc. assumes no responsibility for errors or omissions. Ipswitch, Inc. also assumes no liability for damages resulting from the use of the information contained in this document.

Ipswitch Collaboration Suite (ICS), the Ipswitch Collaboration Suite (ICS) logo, IMail, the IMail logo, WhatsUp, the WhatsUp logo, WS_FTP, the WS_FTP logos, Ipswitch Instant Messaging (IM), the Ipswitch Instant Messaging (IM) logo, Ipswitch, and the Ipswitch logo are trademarks of Ipswitch, Inc. Other products and their brands or company names are or may be trademarks or registered trademarks, and are the property of their respective companies.

Update History

December 2011 April 2011 October 2010 May 2010

v12 v11.5 v11.03 v11.02

Contents

CHAPTER 1 Introduction to IMail Web Client

About Ipswitch Web Messaging Help ................................................................................................................... 1 Welcome to the New IMail Web Client ................................................................................................................. 3 Browser Help .................................................................................................................................................................. 4 Enable JavaScript .......................................................................................................................................................... 4 Enable cookies ............................................................................................................................................................... 5 Accessing the IMail Web Client................................................................................................................................ 5 Using the IMail Client Main Page ............................................................................................................................ 6 Logging into IMail Web Client ................................................................................................................................. 9 Setting Up SSL for IMail Web Client .....................................................................................................................10 Synchronizing Outlook using IMail Collaboration..........................................................................................10 Mobile Synchronization Client Setup..................................................................................................................11 About Mobile Device Synchronization ...............................................................................................................11 Mobile Client Requirements ...................................................................................................................................11 Synchronizing with Microsoft Exchange ActiveSync?...................................................................................12 Outlook Synchronization .........................................................................................................................................12 Web Client Synchronization ...................................................................................................................................12 Public Folders and Shared User Folders .............................................................................................................13

Permissions for Shared Folders .................................................................................................................14

Action Menu

Create New....................................................................................................................................................................15 Manage Selected Folder...........................................................................................................................................15

Add New Subfolder .......................................................................................................................................16 Deleting Folder ...............................................................................................................................................16 Renaming Folder ............................................................................................................................................17 Emptying Folders ...........................................................................................................................................17 CHAPTER 2 Manage Mail Rules ..........................................................................................................................18 About Rules ......................................................................................................................................................18 Creating Rules..................................................................................................................................................19 Editing Rules ....................................................................................................................................................20 Creating Rules Using Regular Expressions ............................................................................................21 Manage Away Message ............................................................................................................................................23 Manage Auto Responders .......................................................................................................................................24 CHAPTER 3 Manage User Options.....................................................................................................................26 General Options..............................................................................................................................................26 Receiving Messages.......................................................................................................................................27 Viewing Messages..........................................................................................................................................28

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Composing Messages...................................................................................................................................30 Forwarding Messages...................................................................................................................................31 Replying To Messages ..................................................................................................................................31 Deleting Messages.........................................................................................................................................32 Reporting Messages......................................................................................................................................32 Contacts ............................................................................................................................................................. 33 Calendaring ......................................................................................................................................................33 Change Password .......................................................................................................................................................34 Change Theme ............................................................................................................................................................34

Compose New Message

Using Spell Check .......................................................................................................................................................37

CHAPTER 4 Managing Mail

Deleting Email..............................................................................................................................................................38 Replying to and Forwarding Email .......................................................................................................................39 Checking Email ............................................................................................................................................................39 Mail Actions ..................................................................................................................................................................40 Viewing Email...............................................................................................................................................................41

Viewing Folders and Messages .................................................................................................................43 Searching Email ..............................................................................................................................................43 Viewing Message Headers ..........................................................................................................................45 Paging Through Email ..................................................................................................................................46 Viewing and Managing File Attachments .............................................................................................46 Viewing Unread/Read Message Count...................................................................................................47 Moving or Copying a Message to Another Folder..........................................................................................48 Printing a Message .....................................................................................................................................................48 Editing Drafts................................................................................................................................................................49 Viewing Disk Space ....................................................................................................................................................49 Viewing Mailbox Sizes ..................................................................................................................................51

CHAPTER 5 Address Books

Managing Contacts....................................................................................................................................................52 Add/Edit a Contact.........................................................................................................................................53 Deleting Contacts...........................................................................................................................................55

Managing Group Contacts ......................................................................................................................................55 Adding / Editing a Group ............................................................................................................................56

Importing / Exporting Contacts and Groups ....................................................................................................57

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Exporting Contacts from Outlook ............................................................................................................59 Importing vCards into Outlook .................................................................................................................61 Addressing a Message Using Contacts and Public Contacts ......................................................................61 Converting Contacts..................................................................................................................................................62

CHAPTER 6 Calendars

Using the Calendar.....................................................................................................................................................63 Appointments .............................................................................................................................................................. 64

Create a New Appointment........................................................................................................................65 Editing an Appointment..............................................................................................................................67 Recurring Appointments.............................................................................................................................68 Meeting Requests.......................................................................................................................................................68 Creating Meeting Requests ........................................................................................................................69 Updating Meeting Requests ......................................................................................................................71 Canceling a Meeting Request ....................................................................................................................71

CHAPTER 7 Tasks

Managing Tasks...........................................................................................................................................................73 Add/Edit a Task............................................................................................................................................................74 Recurring Tasks............................................................................................................................................................75

CHAPTER 8 Notes

CHAPTER 9 RSS Feeds

CHAPTER 10 Websites

Index

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CHAPTER 1

Introduction to IMail Web Client

In This Chapter

About Ipswitch Web Messaging Help............................................................1 Welcome to the New IMail Web Client ..........................................................3 Browser Help ...........................................................................................................4 Accessing the IMail Web Client ........................................................................5 Using the IMail Client Main Page .....................................................................6 Logging into IMail Web Client ..........................................................................9 Setting Up SSL for IMail Web Client ............................................................. 10 Synchronizing Outlook using IMail Collaboration.................................. 10 Mobile Synchronization Client Setup.......................................................... 11 Public Folders and Shared User Folders ..................................................... 13

About Ipswitch Web Messaging Help

Copyrights? 1995-2011 Ipswitch, Inc. All rights reserved.

IMail Web Messaging Help

This help file, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. Except as permitted by such license, no part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the expressed prior written consent of Ipswitch, Inc .

The content of this help file is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Ipswitch, Inc. While every effort has been made to assure the accuracy of the information contained herein, Ipswitch, Inc. assumes no responsibility for errors or omissions. Ipswitch, Inc. also assumes no liability for damages resulting from the use of the information contained in this document.

Ipswitch Collaboration Suite (ICS ), the Ipswitch Collaboration Suite (ICS) logo, IMail, the IMail logo, WhatsUp, the WhatsUp logo, WS_FTP, the WS_FTP logos, Ipswitch Instant Messaging (IM), the Ipswitch Instant Messaging (IM) logo, Ipswitch, and the Ipswitch logo are trademarks of Ipswitch, Inc. Other products and their brands or company names are or may be trademarks or registered trademarks, and are the property of their respective companies.

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IMail v12 Web Client Help Code derived from CuteEditor for .NET version 6. Copyright? 2006 by CuteSoft Components, Inc. All rights reserved.

Revision History

IMail Web Client v12 December 2011 IMail Web Messaging v11.5, March 2011 IMail Web Messaging v11.03, November 2010 IMail Web Messaging v11.02, May 2010 IMail Web Messaging v11.01, November 2009 IMail Web Messaging v11, March 2009 IMail Web Messaging v10.02, November 2008 IMail Web Messaging v10.01, July 2008 IMail Web Messaging v10, February 2008 IMail Web Messaging 2006.22, October 2007 IMail Web Messaging 2006.21, July 2007 IMail Web Messaging 2006.2, February 2007 IMail Web Messaging 2006.1 Help, July 2006 IMail Web Messaging 2006.04 Help, April 2006 IMail Web Messaging 2006.03 Help, March 2006 IMail Web Messaging 2006.02 Help, January 2006 IMail Web Messaging 2006.01 Help, December 2005 IMail Web Messaging 2006 Help, November 2005

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IMail v12 Web Client Help

Welcome to the New IMail Web Client

IMail Web Client

Ipswitch Web Client lets you send and receive mail using a Web browser. You can log on to the IMail Web Client from any computer with a supported browser, and manage your email without installing email client software. IMail Web Client uses direct access to manage mail on the server, which allows all mail folders and messages to reside on the server.

IMail Web Client is an integrated Web-based collaboration client. This client replaces the current Web Messaging Client and WebMail templates. If you used contacts or contact lists (distribution lists) in a previous version of Ipswitch Web Messaging or in Microsoft Outlook with the IMail Collaboration plug-in, the contacts and contact lists are automatically imported into the new IMail Web Client as a newly created Contacts folder.

Client User Interface

A new web based client allows user-friendly access to critical email functions: Inbox, mail folders, composing, personal user settings, calendaring, inbound rules, public folders, contact management, notes, tasks, RSS Feeds, Websites and the ability to switch between the client and the administrator pages if you have Administrator privileges.

IMail Web Client supports: Microsoft? Internet Explorer 8.0 or later Mozilla Firefox v5.0 or later Safari 2.0.4 and later for Macintosh, or, the upgraded version of Safari installed with Mac OS X version 10.4.8 Google Chrome

Web Client browser requires: Enabled Javascript support in the Web browser Enabled Cookie support in the Web browser Enabled pop-ups for Calendar reminders

IMail Web Client directly accesses the server to manage mail on the server, and does not require IMAP services to be running. When a user creates a mailbox in IMail Web Client, the mailbox is created on the mail server and mail folders and messages reside on the server.

You can access the IMail Web Client login page by entering the IMail Server address in the browser address field.

Important. You may need to change network firewall settings to make a specified port available for IMail Web Client access.

Related Topics

Browser Help (on page 4)

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