Document Title - The Prince's Trust



The Prince’s Trust

Adviser Guidance

This guide covers non-contracted programmes and other provision available from The Prince’s Trust, .

Details of Provision delivered by the Prince’s Trust via Grant fundiing through the Flexible Support Fund are contained in the Flexible Support Fund District Manager Guide.

Overview

1. The Prince’s Trust was established in 1976 and now works with over 58,000 young people each year. Three out of every four young people receiving support from The Trust move into employment, education or training.

2. The Prince’s Trust and Jobcentre Plus have a shared purpose: to support young people and help change their lives by developing confidence and skills to move out of unemployment, and increase the number of young people moving into employment/ self-employment with the skills required to make those opportunities sustainable.

3. The Prince’s Trust provision is aimed primarily at unemployed young people aged between 16-30 years old and consists of the following programmes:

• Get Into (including Get Into Youth Work),

• The Enterprise Programme,

• Team,

• Get Started, and

• Fairbridge

Eligibility

4. Claimants aged 18-30 on:

• Jobseeker’s Allowance;

• Income Support;

• Universal Credit;

• Employment Support Allowance/Incapacity Benefit, and

• Work Preparation Support for Lone Parents, Partners or Carers;

5. Young People aged 16-17 years with existing claims to:

• JSA IB Severe Hardship,

• Income Support,

• Incapacity Benefit or Employment Support Allowance, or

• In prescribed groups,

are eligible to participate in Prince’s Trust programmes.

Benefit Impacts

6. Existing benefit rules apply in all cases. Benefit entitlement will be retained providing benefit conditionality requirements continue to be met.

7. Most Princes’ Trust courses are not publicly funded; therefore Child Benefit and Qualifying Young Person (QYP) regulations do not apply for Young People aged 18-19 on Benefits.

8. If Prince’s Trust activities impact on participants’ usual signing day appointments, then alternatives may be considered. Participants must discuss this with their JCP Adviser/Work Coach in advance of their starting on the provision. Alternative arrangements could be:

• Flexible signing (rearrange signing day/time)

• Postal signing

• Excused signing.

9. Where a person makes a new claim whilst already on a Prince’s Trust programme, they must declare this activity. As long as their continued participation does not negatively impact on meeting benefit conditionality requirements, benefit entitlement will be retained.

Travel, Childcare and Replacement care costs

10. Some participants may require help with costs whilst on provision, and consideration to helping with these should be made by providers in the first instance.

11. The travel costs incurred by young people can sometimes be covered by The Prince’s Trust provider. However, this will depend on the programme and the provider. Advisers should contact the provider to ascertain whether costs can be covered.

12. Where providers are unable to help with costs, Jobcentre Plus districts may at their own discretion be able to provide assistance via their Flexible Support Fund. Arrangements to help with costs must be agreed between Jobcentre Plus and providers prior to course commencement, to avoid any claimant being financially disadvantaged through attending provision.

13. Where the claimant has accessed The Prince’s Trust programmes through Work Preparation Support, the provider District also has discretion to provide help towards paying costs for Childcare/ Replacement Care through the District Flexible Support Fund,

14. However, payments from the Flexible Support Fund to lone parents, partners or carers cannot be made for residential elements of any Prince’s Trust programme, unless daily attendance is arranged as an alternative to a residential basis.

LMS Action

15. Opportunities should be input to LMS under the Prince’s Trust LMS provision category

Claimant progress issues

16. Where claimants are not achieving satisfactory progress on their chosen Prince’s Trust programme, The Prince’s Trust or its delivery partner(s) should discuss this with the participant and work with them to resolve any problems, where possible.

17. If The Prince’s Trust or its delivery partner(s) need to agree changes which impact on the claimant’s participation on the programme, they should contact the claimant’s Jobcentre Plus Adviser/Work Coach.

The Prince’s Trust provision offer

Team

18. The Team Programme is for UK residents aged 16-25 who are unemployed. Team is a challenging personal development programme which aims to increase confidence, motivation and skills. Each course consists of 12-15 young people and offers:

• Practical skills that help participants in work and life;

• Part-time training;

• Work experience through voluntary work;

• Work on community projects;

• Career advice and help with job-hunting an CVs

• Interview preparation;

• A one week residential team building element at an activity centre; and

• Nationally recognised qualifications.

19. Cumulatively, TEAM activities will amount to approximately 35 hours per week for a duration of 12 weeks.

20. The training element of the TEAM programme will be undertaken on a part-time basis - unless Districts decide to support full time attendance with a training allowance funded via the Flexible Support Fund.

21. Figures provided by The Prince’s Trust show that of those who complete the programme, 32% of participants move into education or training, and 37% into employment.

Referral

22. Refer Claimant to Prince’s Trust/Delivery Partner for assessment interview.

23. Access LMS/DPT for locally agreed referral arrangements.

24. Existing benefit rules apply in respect of part time/full time training.

25. Where a start date is confirmed by The Prince’s Trust/delivery provider:, Claimant must have a JCP advisory interview to discuss their responsibilities and any flexibilities to signing arrangements whilst on the Team Programme:

• Complete form Vol 1 to record Voluntary work element

• Complete form ES567SJP to record Training activity element

• Obtain informed consent for exchange of personal details.

• Update Claimant Commitment/action plan

• Enter start details on LMS Prince’s Trust opportunity type

• Residential week:

• Where the claimant has not previously undertaken 2 weeks full time employment related training in the last 12 months, complete form ES673JP.

• Where the claimant has already undertaken 2 weeks full time employment related training in the last 12 months, complete form ES589 with the following statement:

‘I am fully available for employment from (date) to (date) in accordance with my Jobseeker’s Agreement and I am willing to return for a job interview or to take up employment.’ The claimant signs and dates the form, which is then retained at the Jobcentre Plus office.

• For 16-17 year olds in prescribed groups, complete form ES673JP.

• Issue LMS generated non mandatory referral letter or as per locally agreed arrangements

Get Into

26. Get Into equips work-ready young people aged 16-25 with vocational skills and experience in growth sectors of the local economy. The training focuses on learning practical, sector-specific skills through a work experience placement with local and national employers. All work experience is sector-relevant.

27. When looking for corporate partners to deliver the programme, The Trust insists that the employer must have a significant number of jobs available at the end of the programme.

28. Get Into lasts for between 2-6 weeks. This includes a maximum of two weeks full-time training followed by work experience.

29. The programmes comprise:

• attending a taster day to see if the programme is right for them;

• gaining relevant accreditation for within the sector;

• improving employability skills such as communication, team work and reliability;

• work experience with qualified professionals; and

• meeting potential employers and receiving six months’ follow up support.

30. Figures provided by The Prince’s Trust show that of those who begin the programme, 15% of participants move into education or training, and 51% into employment.

sector-based work academy

31. In some Jobcentre Districts, agreement has been made with The Prince’s Trust for the Get Into programme to be delivered as sector-based work academy (sbwa) provision.

Referral

32. Refer Claimant to Prince’s Trust /Delivery Partner for a Taster Day.

33. Where a start date is confirmed by The Prince’s Trust/delivery provider, Claimant must have a JCP advisory interview to discuss their responsibilities and any flexibilities to signing arrangements whilst on the Get Into Programme

• Obtain informed consent for exchange of personal details;

• Update Claimant Commitment/action plan;

• Enter start details on LMS Prince’s Trust opportunity type;

• Where the claimant has not previously undertaken 2 weeks full time employment related training in the last 12 months, complete form ES673JP.

• Where the claimant has already undertaken 2 weeks full time employment related training in the last 12 months, complete form ES589 with the following statement:

‘I am fully available for employment from (date) to (date) in accordance with my Jobseeker’s Agreement and I am willing to return for a job interview or to take up employment.’ The claimant signs and dates the form, which is then retained at the Jobcentre Plus office.

• For 16-17 year olds in prescribed groups, complete form ES673JP.

• Issue LMS generated non mandatory referral letter or as per locally agreed arrangements

Get into Youth Work (also known as Youth Steps)

34. Get into Youth Work provides the opportunity for young people aged 16 - 25 to undergo vocational training and volunteering activity to obtain a qualification in youth work.

35. It usually lasts 12 weeks including up to two weeks full time training, with the remainder comprising of voluntary activity in a youth setting. However, it is sometimes run for the same duration as the standard Get into programme. Where this is the case, ‘Get into’ applies.

36. Get Into Youth Work is often run for longer than 12 weeks, in order for the participants to gain certain qualifications.

37. The programme structure can include residential (vocational) training, which should be delivered over a 5 day period at the beginning of the course, followed by 12 weeks of activity during which participants:

• Complete volunteering at a youth related organisation;

• Gain the skills of one to one coaching and experience of working with young people; 

• Gather evidence for preparation of  their portfolios in order to gain a level one qualification, and

• Hold regular face-to-face meetings with their Prince’s Trust support worker.

38. During the voluntary activity period, participants will continue to be available for and actively seeking work.

39. A further 3 day residential period may follow the 12 week period to:

• Consolidate skills gained whilst volunteering

• Ensure that the portfolios are completed for moderation for a Level 1 qualification in Youth Work.

Referral

40. Where a start date is confirmed by The Prince’s Trust/delivery provider, Claimant must have a JCP advisory interview to discuss their responsibilities and any flexibilities to signing arrangements whilst on the Get Into Youth Work Programme:

• Obtain informed consent for exchange of personal details.

• Update Claimant Commitment/action plan

• Enter start details on LMS Prince’s Trust opportunity type

• Where a claimant undertakes full time volunteering activity between the two residential periods, complete Vol work 1 form.

• Claimants must declare the two residential periods prior to commencing the programme. They should either:

• Remain available for and actively seeking work during the residential period away from home, and complete an ES674JP form; or

• Be treated as available for 2 weeks in a 12 month period, where it is classed as an employment related course and the claimant has not already undertaken 2 weeks full time training in the last 12 months.

• Issue form ES567SJP to the claimant to confirm part time training activity;

• Issue LMS generated non mandatory referral letter or as per locally agreed arrangements:

Employment and Support Allowance (ESA) and Incapacity Benefit recipients

41. ESA claimants can participate in Get into Youth Work.

42. Participation must be declared prior to starting the programme, and be consistent with the participant’s medical assessment – if not, a medical referral may result.

43. It is important that participation is declared prior to starting the programme. The residential periods away from home should not stop the payment of ESA WRAG or IB, provided that attendance does not affect the participant’s medical assessment.

Income Support (IS) recipients

44. Income Support recipients may attend Get into Youth Work and as the period away from home is temporary whilst attending the residential element, entitlement should not be affected.

Disability Living Allowance (DLA) recipients

45. JCP claimants who are in receipt of DLA may attend Get Into Youth Work (Youth Steps) without affecting their DLA, providing that the conditions for which that benefit was awarded remain unchanged. Where any change detailed in leaflet DLA 95 (issued when DLA first awarded) occurs, the DLA recipient must notify the DLA awarding centre. Where the person receiving DLA is able to take part in the scheme because their condition has improved, this should also be notified. Therefore, claimants are only required to report to the Department for Work and Pensions that they have started work and/or training when their care and/or mobility needs have changed.

Enterprise Programme

46. The Enterprise Programme supports young people aged 18-30 in England and Wales and aged 16-25 in Scotland who are unemployed or working fewer than 16 hours a week, to help them determine whether self-employment is a viable option for them and to explore and test their ideas, create detailed business plans and pursue them through to start-up.

47. When starting up, they can access start-up finance and specialist support, including the support of a volunteer mentor from the business community.

48. Young people who start a business will receive business mentoring for two years, a range of discounted and free support offers for three years, and, if necessary, financial support in the form of a loan.

49. The programme also supports young people who decide that self-employment is not right for them and will have access to six months progression mentoring to pursue goals in employment, training or education.

50. The programme consists of four stages:

• Information session - a short session to help to decide if they want to take part;

• Explore Enterprise Course - 4 days learning about running a Business and self employment;

• Next Steps - 1to1 Support for Planning and testing business ideas, or develop employability skills;

• Mentoring and Financial support-Support through progression in Business and help towards accessing other sources of funding.

51. Once the claimant has completed the Explore Enterprise course, it is advisable for them to have a Jobcentre Plus Adviser interview to discuss if and how the claimant plans to progress their business. If they are looking to start-out in self-employment, there will need to be a discussion about the claimant’s options for meeting labour market conditionality rules.

52. Figures provided by The Prince’s Trust show that of those participating in Enterprise, 77% start employment or self-employment, and 14% move into further education or training. Usually, around 25% will set up a ‘Trust supported business’ where they are supported in their self-employment idea by The Prince’s Trust; approximately 70% of these businesses are still trading after two years.

Enterprise Programme – Scotland

53. In Scotland, The Prince’s Trust runs both the Enterprise Programme and the Youth Business Scotland Programme to support young people considering self-employment and/or starting up their own business.

Referral

54. Refer claimant to The Prince’s Trust /Delivery Partner for Information Session;

55. Once a place is offered and a start date confirmed by The Prince’s Trust/delivery provider, Claimant must have a JCP advisory interview to discuss their responsibilities and any flexibilities to signing arrangements whilst on The Prince’s Trust provision:

• Obtain informed consent for exchange of personal details;

• Update Claimant Commitment/action plan;

• Enter start details on LMS Prince’s Trust opportunity type;

• Where the claimant has not previously undertaken 2 weeks full time employment related training in the last 12 months, complete form ES673JP.

• Where the claimant has already undertaken 2 weeks full time employment related training in the last 12 months, complete form ES589 with the following statement:

‘I am fully available for employment from (date) to (date) in accordance with my Jobseeker’s Agreement and I am willing to return for a job interview or to take up employment.’ The claimant signs and dates the form, which is then retained at the Jobcentre Plus office.

• For 16-17 year olds in prescribed groups, complete form ES673JP.

• Issue LMS generated non mandatory referral letter or as per locally agreed arrangements

56. Any earnings arising from exploring business ideas will be treated as work for benefit purposes and claimants must declare anything they undertake to their Jobcentre Plus office and declare any income.

Get Started

57. Get Started is a personal and social development programme for 16-25 year olds which uses inspiring themes across sport, music, the arts and technology to engage young people who face multiple barriers to employment and are often lacking in the motivation and confidence needed to take their first step.

58. The programme is designed and delivered in conjunction with local expert partners, for example “Get Started with Football” delivered with football clubs.

59. The Get Started course lasts for 5 to 10 days dependant on theme (e.g. technology or music).

60. Following the programme, young people are supported individually by a mentor for a further three to nine months with the aim of entering education, training, employment or volunteering.

61. Figures provided by The Prince’s Trust show that within 3 months of completing the programme, 36% of participants are in education or training, and 27% in employment.

Referral

62. Refer Claimant to The Prince’s Trust /Delivery Partner Taster Day;

63. Where a start date is confirmed by The Prince’s Trust/delivery provider, Claimant must have a JCP advisory interview to discuss their responsibilities and any flexibilities to signing arrangements whilst on ‘Get Started’

• Obtain informed consent for exchange of personal details;

• Update Claimant Commitment/action plan;

• Enter start details on LMS Prince’s Trust opportunity type;

• Where the claimant has not previously undertaken 2 weeks full time employment related training in the last 12 months, complete form ES673.

• Where the claimant has already undertaken 2 weeks full time employment related training in the last 12 months, complete form ES589 with the following statement:

‘I am fully available for employment from (date) to (date) in accordance with my Jobseeker’s Agreement and I am willing to return for a job interview or to take up employment.’ The claimant signs and dates the form, which is then retained at the Jobcentre Plus office.

• For 16-17 year olds in prescribed groups, complete form ES673JP.

• Issue LMS generated non mandatory referral letter or as per locally agreed arrangements

Fairbridge

64. The Fairbridge programme is an individually tailored personal development programme for young people aged between 16 and 25.

65. Fairbridge combines one-to-one support and group activities. The programme helps marginalised and excluded young people who face a range of issues and barriers in their lives. It empowers them through a range of positive opportunities and experiences and helps them re-engage with society.

66. In total, Young People participate in the Fairbridge programme for an average of 90 hours. The Access course should take between 50 to 60 hours and the Follow On sessions between 30 to 40 hours.

67. In total, a typical Fairbridge young person might participate in the programme for 11 weeks.

68. The young person will be supported to move on into education, training, employment or volunteering

Outcomes

69. It is expected that 30% of Fairbridge participants will progress into an education and training outcome and 30% into employment or self-employment.

Fairbridge Access Course

70. The Fairbridge Access course is an introduction to the long term Fairbridge Follow-on programme, aimed at providing new experiences to young people.

71. The 16+ Fairbridge Access Course consists of an intensive 5 day course, part of which will be residential, which introduces the idea of personal development and relationship building. 

72. Courses will consist of between 8 and 12 participants and will last for 5 to 7 consecutive days with a minimum of two nights being residential.

Referral - JSA Claimants

73. Where a start date is confirmed by The Prince’s Trust/delivery provider, Claimant must have a JCP advisory interview before they start to discuss their responsibilities and any flexibilities to signing arrangements whilst on Fairbridge:

• complete form ES589 with the following statement:

‘I am attending The Prince’s Trust Fairbridge Access course from (date) to (date). I am fully available for employment during this period in accordance with my Jobseeker’s Agreement and I am willing to return for a job interview or to take up employment.’ The claimant signs and dates the form, which is then retained at the Jobcentre Plus office.

• Obtain informed consent for exchange of personal details;

• Update Claimant Commitment/action plan;

• Enter start details on LMS Prince’s Trust opportunity type;

• Adviser to complete form ES673JP.

74. The residential element of Fairbridge lasts between 1 and 3 days, so JSA via Severe Hardship Route is not generally affected. However, this cannot be guaranteed as JSA via Severe Hardship route for 16/17 year olds is based upon individual need. If an entitlement ceases, the young person will have to re-register with the Local Authority Youth Services (Skills Development Scotland in Scotland) and possibly re-claim Housing Benefit.

Fairbridge Follow-on Programme

75. The Fairbridge Follow-on Programme allows participants to further develop skills in particular areas and is flexible in length. It combines employability skills and regular one to one specialist support meetings.

76. These Follow-on sessions offer a wide range of activities, offering learning and development opportunities, personal, social and life skills. Although every young person’s journey will be different, Follow On sessions will be for 10-15 hours a week, covered over 2-3 days. Some Follow-on sessions will be relevant to some young people but not to others.

Referral Process

77. Participation on the Follow-on programme is part-time and for less than 16 hours per week.

78. If a start on the Follow-on programme confirmed, Claimant to attend JCP to discuss their responsibilities and any flexibilities to signing arrangements whilst on it:

• complete form ES589 with the following statement:

‘I am attending The Prince’s Trust Fairbridge Follow-on Programme course from (date) to (date). I am fully available for employment during this period in accordance with my Jobseeker’s Agreement and I am willing to return for a job interview or to take up employment.’ The claimant signs and dates the form, which is then retained at the Jobcentre Plus office.

• Obtain informed consent for exchange of personal details;

• Enter start details on LMS Prince’s Trust opportunity type;

• Issue form ES567SJP to the claimant to confirm part time training activity;

• Issue LMS generated non-mandatory referral letter or as per locally agreed arrangements ;

• Update Claimant Commitment / Action Plan.

Work Programme

79. Generally claimants should complete Prince’s Trust programmes before the due date of entry to the Work Programme.

80. Advisers/Work Coaches may defer entry to the Work Programme in exceptional circumstances in accordance with current Work Programme guidance .

81. Work Programme Providers may make direct referrals and subsequent starts to The Prince’s Trust programmes. However, claimants will still need to inform their Jobcentre Plus Adviser or Work Coach if they wish to be considered for any flexible signing arrangements for the duration of their programme.

Other provision delivered by The Prince’s Trust

Talent Match

82. Talent Match is a £108 million investment project run by the Big Lottery Fund to help long-term unemployed young people, aged 18-24, to gain employment in 21 areas across England.

83. It’s aim is to:

• help young people who are furthest from the jobs market, including those who are completely outside of the benefits, work and training system and facing severe barriers to gaining the skills they need to get into work; and.

• boost opportunities for young people in these areas by bringing together partnerships of employers, education providers and others, led by local charities. 

84. There are 21 Talent Match projects in England and each project is led by a partnership of voluntary, public and private sector organisations and a panel of local young people. The Prince’s Trust is the lead partner in 5 areas – Greater Lincolnshire, Leicester and Leicestershire, Middlesbrough, New Anglia and South East.

• Greater Lincolnshire:

• Boston

• Skegness

• Lincoln

• Gainsborough

• Leicester & Leicestershire:

• Beaumont Leys

• New Parks

• Braunstone

• Rowley Fields

• Spinney Hill

• Greenhill ward (near Coalville in North West Leicestershire)

• Middlesbrough:

• Gresham

• University

• Middlehaven

• North Ormesby & Brambles Farm

• Thorntree

• Pallister

• Park End and

• Beechwood.

• New Anglia:

• Kings Lynn and West Norfolk

• Norwich

• Ipswich

• Waveney

• South East:

• Kent (Medway, Swale, Thanet and Dover)

• East Sussex (Hastings and Eastbourne).

• Essex (Southend, Thurrock, Harlow, Basildon and Tendring)

85. A young person participating in a Talent Match project led by The Prince’s Trust will receive individual, one to one support from a local Talent Match Mentor who will:

• be their one point of contact and support a young person throughout their whole journey to employment;

• help them to realise their potential;

• develop an individual plan based on their skills, interests and goals;

• link them to The Prince’s Trust dedicated Employer and Skills networks or employers and training providers who can help them find job opportunities

86. If a claimant is interested in Talent Match or it is felt they may benefit by taking part, refer them to The Prince’s Trust in accordance with locally agreed arrangement.

Job Ambassadors

87. Job Ambassadors are previously unemployed young people aged between 16-30 years old who have transformed their lives with help through the Prince’s Trust and can empathise with jobseekers in a similar position. The Prince’s Trust employ 100 young people on a yearly contract into the role of Job Ambassador, as part of The Prince’s Trust Outreach Team.

88. The aim of the role is that each Job Ambassador will support 1,000 young people in their local area to find work or gain support through The Prince’s Trust schemes or other opportunities. By sharing their own experiences as an example of what can be achieved, they aim to inspire and effectively engage other unemployed young people who have become disengaged due to their backgrounds and the possibility of long term unemployment.

89. Job Ambassadors primarily work within priority areas, typically where there is high youth unemployment but also where there are job opportunities for young people within specific labour markets. As part of their youth outreach strategy, they will look to link up with specific Jobcentres within these areas. They will give talks based on their own experiences and provide one to one support, working in partnership with Jobcentre Personal Advisers, to the mutual benefit of the unemployed young people there. The relationship between The Prince’s Trust and the Jobcentre is key to ensuring Job Ambassadors can reach young people that need support.

90. The Job Ambassadors can support Jobcentres with:

• attendance at Group Information Sessions for young people;

• one to one interviews with young people referred to them by a Jobcentre Plus Adviser;

• referral to The Prince’s Trust provision;

• support to advisory teams;

• identification of the barriers young people face and the right opportunity for them;.

• regular attendance at the office;

• working in other outreach locations with young people who may not use our offices.

91. To confirm availability of Job Ambassadors in their area and to arrange for them to provide support in a Jobcentre, District/Group Offices should contact the appropriate The Prince’s Trust Senior Head/Head of Outreach, Assessment and Outcomes contact for their area:

• North - Jackie Tyler, jackie.tyler@princes..uk

• South - Russell Knight, russell.knight@princes-.uk

• Central - Carol Jackson, carol.jackson@princes-.uk

• Wales - Nina Prosser, nina.prosser@princes-.uk

• Northern Ireland - sara.nielson@princes-.uk

• Scotland - ken.imrie@princes-.uk

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