Tennessee Child Support Handbook
Child Support
Handbook
Rev. 07/2022
1
Child Support Handbook for Custodial and Noncustodial Parents
Table of Contents
Our Mission ................... Page 3
Closing Your Case¡¡¡¡¡.Page 20
What is Child Support .. Pages 4-5
Complaint Process¡¡¡¡¡Pages 21-22
Services Available¡¡¡.Pages 6-10
FAQs (Custodial Parents)¡..Pages 23-26
Service Limitations¡¡..Pages 10-11
FAQs (Noncustodial Parents)..Pages 27-28
Applying for Services ... Pages 11-12
Resources¡¡¡¡¡¡¡¡¡..Pages 29-34
Payments ....................... Pages 13-18
Glossary¡¡¡¡¡¡¡¡¡¡..Pages 35-40
Right to Appeal .............. Pages 19
Rev. 07/2022
2
OUR MISSION
To build strong families by connecting Tennesseans to employment, education and support services.
Introduction
Families come in all shapes, forms, and sizes and when parents are members of different households,
ensuring children are supported can be challenging and emotionally taxing for all parties involved. The
Child Support Division at the Tennessee Department of Human Services (TDHS) works with the court
system and a variety of partners to help Tennessee parents navigate the challenges of parenting from
different households. Locating parents, establishing paternity, review and adjustment of child support
orders, and enforcing child and medical support orders are all part of this division¡¯s duties.
Rev. 07/2022
3
About this Handbook
Understanding your rights as a parent or guardian and Child Support program participant can help
ensure your child receives the resources they need to grow and be well.
Use this handbook as a guide for the TDHS Child Support Program and related services, rights and
responsibilities, State fees, cost recovery and distribution policies. Additional information is available
online when you visit .
A glossary of Child Support Program Terms and Frequently Asked Questions can be found at the end of this
handbook.
What is Child Support and How Does it Work in Tennessee?
Child Support aims to ensure children have their financial and health care needs met by parents and
guardians who may be members of different households.
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4
What parties are involved with in Child Support?
In Tennessee, child support services and programing may involve a combination the following parties:
? Custodial parents or guardians
? Noncustodial parents or guardians
? Children under 18
? Private attorneys representing parents, guardians, or children
? The Tennessee Department of Human Services (TDHS) Child Support Program and/or private
agencies under contract with the State.
? The local District Attorney¡¯s Office
? Employers
Tennessee Department of Human Services and Child Support
Not all child support cases involve the state Tennessee Department of Human Services Child
Support Program. Many cases are handled by private attorneys or by the parents themselves with
no governmental involvement. These cases are usually referred to as ¡°private¡± or ¡°non-IV-D.¡± The
term ¡°IV-D¡± (pronounced ¡°four dee¡±), as in ¡°IV-D program¡± or ¡°IV-D case¡± comes from the location of
the original legislation that created the Child Support Program within Title IV-D of the Social Security
Act.
A child support matter becomes an IV-D case when the child and a parent receive public assistance,
Rev. 07/2022
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