Welcome to A Healthier You! - Blue Cross and Blue Shield ...



A Healthier You Communications GuideWelcome to A Healthier You? from Blue KC! We hope you will find this guide to be a useful resource in your planning and execution of the A Healthier You program for your employees. We’ve created email templates to help you in your communications about the A Healthier You program to your employees. Feel free to customize these emails for your population. Contained in this Guide:A Healthier You Welcome EmailPurpose: when employees are new to the Blue KC medical plan and/or have never been on the A Healthier You portal. Biometric Screening Promotional EmailPurpose: to promote the biometric screenings when the registration link is live on the A Healthier You portal. You can also use the “Mark Your Calendar” flyer on the Toolkit to distribute to employees and post in visible locations.Connect your Fitness DevicePurpose: to help employees understand how to link their fitness device to the A Healthier You portal for points earning opportunities and goal tracking.Sample Employer Requirements Reminder EmailPurpose: when communicating with employees about your incentive deadlines and how to check their status on the AHY portal. New Wellness Program YearPurpose: when your wellness program year restarts and you need to alert individuals that their portals have reset and all points earned in the previous program year have expired.Other Communication Tools for Employees Available on the A Healthier You Toolkit How to Access A Healthier YouBlue KC Username and Password HelpUpdating Your Email AddressDownload and Register on the A Healthier You AppConfirm Completion of Wellness ActivitiesEarning Points in the PortalHow to Complete the Health Risk AssessmentInstructions for Scheduling an Onsite ScreeningInstructions for Obtaining the Manual Submission Form (Physician Form)“Mark Your Calendar” to promote onsite screeningsAdditional Communications for Employers on the Toolkit include:A Healthier You Employer GuideDesigning Your IncentiveBiometric Screening materials:Overview PowerPointImplementation GuideFAQsReporting FAQsWelcome to A Healthier You!Welcome to A Healthier YouTM powered by Blue Cross and Blue Shield of Kansas City (Blue KC)! Through our A Healthier You program, we have access to innovative tools and personalized resources to help our members achieve better health, manage chronic conditions, and get and stay well.The program is focused around Care Plans which are personalized for each person based on individual health conditions and goals.Check it out! Log in to your A Healthier You Portal, view your personalized Care Plans and begin earning points.Visit or download the Blue KC A Healthier You app.Use Google Chrome browser on your computer.To download the app, search for “Blue KC A Healthier You” in your app store: users will need to register in the app.Enter your username and password, and click LOG IN. If you are a first time visitor, click REGISTER NOW. Be sure to have your member ID card available to reference.Once logged in, click on A Healthier You from the home page.First time visitors will be prompted to complete the registration questions to help personalize the AHY portal. (As a reminder, this is not your HRA.) Complete your Health Risk Assessment within the “Understand My Health” Care Plan.Having trouble logging into ? Use the “Forgot Username” or “Forgot Password” links on or call the customer service number on the back of your insurance card for assistance.Take steps to be A Healthier You today!Schedule Your Health Screening Today!Mark your calendar...Your health screening is around the corner!Be sure to schedule your free health screening provided by EMPLOYER and A Healthier YouTM, our wellness program powered by Blue Cross and Blue Shield of Kansas City (Blue KC). Your path to good health starts with knowing your numbers and becoming aware of your current health status. With A Healthier You, you can design a plan and find the personalized support you need to meet your goals. It just takes a few simple steps to start. Step 1Complete a Health Screening: FORMTEXT <Insert dates here>To schedule a health screening, visit A Healthier You at . You can view locations, dates and times through your online portal. Be sure to register at least 24 hours in advance to secure your appointment. See full directions to schedule an onsite screeningSee full directions to use the Manual Submission Form if you are unable to attend an onsite eventStep 2Take the online Health Risk Assessment (HRA):The HRA can be taken before or after the screening event.You can access the HRA by either:Using the Blue KC A Healthier You app ORBy logging into and clicking on A Healthier You.Your HRA can be found under “What’s Next” on the right side of your A Healthier You portal. View full directions hereTake steps to be A Healthier You today.For quick and easy access, download the “Blue KC A Heathier You” app to your smartphone. Your Fitness Device to the AHY Portal!Connecting a fitness device to your A Healthier You? portal will allow you to track your health and start earning points and rewards. Follow these steps and start tracking your health today.Go to (use Google Chrome) or download the Blue KC A Healthier You app.Enter your username and password, and click LOG IN. If you are a first time visitor, click REGISTER NOW. Be sure to have your member ID card available to reference.Click on A Healthier You from the “Home” page.If this is your first time on the A Healthier You portal, you will be prompted to complete the registration questions. 251460021463000One of the steps is the option to connect a device:After selecting “Connect,” you will be asked to confirm your login for that specific device or app. (Please note that Blue KC does not maintain login credentials for your specific device.)View your personalized Care Plan(s).Create your Care Plan goals to receive points for your steps.Click “Configure Now” to connect a device or app to track activity.Add your device or app.Devices can be added or deleted by going to the “Profile Devices” portion of your portal (App users will find it under “Settings “My Devices.”)Start earning points based on the first device you connected.Click here?to determine if your device is supported and which data is collected from your device.Now you are on your way to better health and earning points that can be used to enter sweepstakes!For quick and easy access, download the “Blue KC A Heathier You” app to your smartphone. Requirement Email Reminder: A note for Employers:A Healthier You will send you a list of those who have not completed requirements from the portal, and you can use the template below to alert those individuals to complete any of the components they may be missing.*Please remember that data is not real time. Members who have taken the HRA, submitted a Manual Submission Form (physician form) or earned points in the last 2-3 business days may still be reflected on the non-complete list. Members have access to their portal 24/7 to continue to interact with the portal to complete the Health Risk Assessment, earn points and/or receive credit for their biometric screening.Dear <MEMBER NAME>,As of <INSERT DATE>, our records indicate that you have not completed all of <EMPLOYER>’s wellness activities through Blue KC’s A Healthier You?:? EMPLOYERS: ENTER YOUR WELLNESS REQUIREMENTS BELOWWellness ActivityDeadline1.?? Participate in the biometric screening event? <INSERT DATE>2.?? Complete the Health Risk Assessment (HRA) <INSERT DATE>3.?? Reaching X points on the A Healthier YouTM wellness portal<INSERT DATE>You can view all completed activities on the A Healthier You Portal. Simply log in to and click on A Healthier You:HRA and Screening Completion:Click on the “Understand My Health” Care Plan.A checkmark will appear on your HRA and Biometric Screening when complete.If you still need to complete a screening, see directions for a physician screening form here.If you still need to complete the HRA, see full directions here809625-25717500Points Earned:Hover over your Points to view your Plan Year Total earned points.Click on “Full Points Earned History” to view how you earned those points.14382751143000If you have any questions on <EMPLOYER’s Wellness Activities>, please contact <EMPLOYER CONTACT>.For quick and easy access, download the “Blue KC A Heathier You” app to your smartphone. Wellness Year EmailWelcome to your new wellness program year with Blue KC’s A Healthier YouTM! What can you expect with this new wellness year?Registration Questions: If you have not yet been on the A Healthier You portal or app, you will be asked a few registration questions to better personalize your experience. This is not your Health Risk Assessment.Points: Your points from the previous wellness year will reset back to zero.Some cancer screening (age and gender dependent) points will carry over from the previous year.Care Plans: Any Care Plans previously configured will reset, allowing you the opportunity to select new health interests and set new goals.Health Risk Assessment (HRA): You will be encouraged to complete a new HRA for the current wellness year.You will NOT need to reconnect your device, and historical data (points earning, screening and HRA results, and other activities completed) will still be available to view.Additional things to remember:A Healthier You App: We highly recommend downloading the app to easily and quickly use the A Healthier You programIf downloading the app for the first time, you will need to register as a new user. * Please note: your username and password are not associated with your credentials for 141160525908000Google Play Store appApple Store AHY appCommunications email: Make sure Blue KC can connect with you!Update your email address:Log in to Click on “Manage Communications” on the left hand toolbar of the portal1266825724535Having trouble logging into ? Use the “Forgot Username” or “Forgot Password” links on or call the customer service number on the back of your insurance card for assistance.Take steps to be A Healthier You today. ................
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