Older Peoples Services - Impact Initiatives



If you are experiencing any symptoms of Covid-19 the latest information can be found at gov.uk/coronavirus

Directory of services

For the North of West Sussex

Last update 23/3/20

To help support people during the outbreak of Coronavirus in the UK, Impact Advocacy and Workability have collated the following list of local and national services.

We will be constantly adding to and updating the information here every other day,

so please keep checking our website for the most recent version.

|Category |Service |Notes |Contact |

|Befriending |Silver Line |The Silver Line is a free confidential helpline providing information, friendship and|08004708090 |

| | |advice to older people, open 24 hours a day, every day of the year. | |

| | | | |

| | |The Silver Line is the only confidential, free helpline for older people across the | |

| | |UK open every day and night of the year. | |

| | | | |

| | |Their specially trained helpline team can offer information, friendship and advice, | |

| | |offer regular friendship calls and protect and support older people who are suffering| |

| | |abuse and neglect. | |

| |Independent Age |Independent Age offer telephone befriending. |08003196789 |

| | | | |

| | | | |

|Carers |Age space |Have created a group for people supporting elderly relatives at risk of Coronavirus. | |

| | | | |

| | |A chance to virtually meet others in the same position, ask questions and share your | |

| | |experience in these strange and uncertain times. | |

| | | | |

| | | | |

| |Carers Support West |Remember, Carers Support West Sussex is here to support you through these difficult |0300 028 8888 |

| |Sussex |times. Get in contact with us so we can provide you with help, support and guidance:.| |

| | |We have assembled this list of resources to help you stay informed, calm, healthy and| |

| | |entertained. | |

| | | | |

| | | | |

|Coronavirus |Citizens Online |A list of resources gathered from around the web to help you stay in touch with | |

| | |family, friends or colleagues during the coronavirus outbreak – or to help you to | |

| | |help others! | |

| |British Geriatrics |Up-to-date information about Coronavirus. | |

| |Society | | |

| | | irus-current-information-and-advice | |

| |West Sussex County | | |

| |council | | |

| | | | |

| | | | |

| |Mid Sussex CC | | |

| |Burgess Heath Town | | |

| |council | | |

| | | | |

| |Crawley Borough | | |

| |Council | | |

| | | | |

| |East Grinstead Town | | |

| |Council | | |

| | | | |

| |Haywards HeathTown | | |

| |council | |

| | |-Aid-Working-Together-to-support-Haywards-Heath.aspx | |

| |Horsham District | | |

| |Council | | |

|Dementia |Alzheimer’s Society |Call the national Dementia Helpline or visit .uk for access to forums |0300 222 11 22 |

| | |and more information. | |

|Digital Help |Digital Untie |Over 400 how-to guides covers a whole host of digital topics including online | |

| | |shopping, social networking, health & fitness and music. | |

|Domestic Violence |RISE |RISE is a Sussex-based charity that supports people affected by domestic abuse and |01273 622 828. |

| | |violence. | |

| | | | |

| | |If you need support from RISE or are worried about a friend you can call our helpline| |

| | |on 01273 622 828, or contact us online via the Portal | |

| | | | |

| | |The helpline number is 01273 622 828. | |

| | | | |

| | |It is open 9am – 5pm, Monday –Friday. | |

| | | | |

| | |And every Wednesday until 8pm | |

| |National Domestic | |808 2000 247 |

| |Violence Helpline |Help and support for women facing domestic violence. | |

| |National LGBT+ | |08009995428 |

| |Domestic Abuse |Emotional and practical support for LGBT+ people experiencing domestic abuse. | |

| |Helpline | | |

|Entertainment |Libraries |Join West Sussex Library Service. | |

| | |Anyone who lives, works or studies in West Sussex can join any of our libraries for | |

| | |free! Once registered you will be able to access the eLibrary | |

| | | | |

| | | | |

| |Chatter Pack |A list of free, online, boredom-busting resources | |

| | |Go to and select the | |

| | |tab a free list of online resources | |

| |Online Sudoku for |Free sudoku games online. | |

| |free | | |

| |Free word games on |Free word games online /word/ | |

| |line | | |

| |Online Scrabble |Free scrabble games online. | |

| | | | |

| |Knitting patterns | | |

| | |Stuck at home? These 12 famous museums offer virtual tours you can take on your | |

| |Online guide to |couch. | |

| |museums | | |

| | | 9/12-world-class-museums-you-can-visitonline| |

|Financial Advice |Universal Credit |This page provides information about coronavirus and claiming benefits. It will | |

| | |continue to be updated. Please check this page regularly for updates arrangements. | |

| | | | |

| | |. gov.uk/coronavirus/?fbclid=IwAR1Q7iFgDeX | |

| | |FjexYLWCbV4vIGm_I4yCK6ycNMVqrmESZPA9tdxvTI9 xnc4 | |

| | | | |

| |Money Advice Plus |Money Advice Plus provide money and debt advice services, including casework, by |Advice Line 0800 988 7037 |

| | |phone to people who have money and debt difficulties. | |

| | | |info@moneyadvic .uk |

| | | | |

| |Citizen Advice |Citizen Advice has a wealth of information about many concerns people have in |Advice line: 03444 111 444 |

| | |particular income and bills. They are not doing face to face work at the moment |Text relay: 03444 111 445 |

| | | | |

| | | | |

|FOOD | |There are HUBS which are now set up by your local town/borough council. You can | |

| | |register yourself or someone you know who needs to self-isolate and in the high risk | |

| | |category and therefore needs assistance with medication and food deliveries. You can | |

| | |do this by phone or online with your local council or you can do this at | |

| | | | |

| | | | |

| | | | |

| | | | |

| | | | |

| | |Some companies that deliver meals | |

| | | | |

| | |Oakhouse Foods | |

| | | 01273 582 260 | |

| | | | |

| | |Wiltshire Farm Foods | |

| | | 01903 206 777 | |

| | | | |

| | |There are lots more companies/restaurants, cafes who are adapting their businesses to| |

| | |provide deliveries. Have a look on local media pages as well for businesses who have | |

| | |changed their whole business and have set up stores for food supplies | |

| | | | |

| | | | |

| | |However many supermarkets are looking upping their capacity and some supermarkets | |

| | |including Sainsbury’s will be making efforts to offer slots to people 70+ and people | |

| | |with disabilities. | |

| | | | |

| | |Minimum spends and delivery costs vary, see online for details. | |

| | |[pic] | |

| | | | |

| | | | |

|Health |Macmillan |If you or someone you care about has been diagnosed with cancer, Macmillan are there |0808 808 00 00 Every day 8am |

|Medical | |to help. |- 8pm |

|and Mental Health | | | |

| | |Find out how they can support you and get information about different cancer types by| |

| | |calling their helpline. | |

| |Alcoholics Anonymous |AA are holding online meetings and you can find information about these on the link |National Helpline |

| | | |0800 9177 650 |

| | | |help@ |

| |Narcotics Anonymous |NA are holding online meetings and you can find information about these on the link |National Helpline |

| | | | |

| | | 999 1212 |

| | |fridays-saturdays-730pm | |

| |NHS non emergency |NHS 111 is here to make it easier and quicker for patients to get the right advice or| |

| | |treatment they need, be that for their physical or mental health. | |

| | |24 hours a day, 7 days a week. | |

| | |To get help from NHS 111, you can: | |

| | | | |

| | |— Go online to nhs.uk (for assessment of people aged 5 and over only). Call 111 for| |

| | |free from a landline or mobile phone | |

| | |If you are experiencing a mental health crisis and need urgent support, call 999 or | |

| | |contact your local Emergency Department | |

| |Samaritans - National|A safe place for you to talk any time you like, in your own way – about whatever’s |116 123 |

| | |getting to you. | |

| | | |jo@ |

| | | | |

| |MIND |Mind in Brighton and Hove works to promote good mental health across Sussex. |Infoline: 0300 123 3393 |

| | | |(national line) Local number |

| | | |01273666950 |

| | | |Email: info@.uk |

| | | |Text: 86463 |

| |Sussex Partnership |This website gives an easy to follow steps if you are in Crisis. Recommends steps | |

| |NHS |including going to A&E a walk in centre, phoning the Samaritans, calling the Sussex | |

| | |Mental Health Line | |

| | | | |

| | | | |

| | |Sussex Mental Healthline on 0300 5000 101 | |

| |The Mental health |This is a national Foundation and has information on how to keep yourself well and | |

| |Foundation |advice for when experiencing distress/anxiety | |

| | | | |

| | | |

| | |coronavirus-outbreak | |

| |Sussex Oak leaf |If you are someone who is receiving support from Sussex Oakleaf –they have given the |01444416391 |

| | |following advice. | |

| | |If you have any concerns about how Coronavirus may affect the support you receive or | |

| | |how you will manage your mental health during any period of isolation then please do | |

| | |get in touch with us by calling 01444 416391 or emailing info@.uk. | |

| |Anxiety UK |Anxiety UK’s infoline service is operated by a team of dedicated volunteers and |03444 775 774 |

| | |staff. Many of whom have personal experience of anxiety, stress or anxiety based | |

| | |depression and can offer practical advice and information on support services that |support@anxietyu .uk |

| | |are available. | |

| | | | |

| | |They can offer this advice to anybody affected by anxiety, stress and/or anxiety | |

| | |based depression, their family, friends, loved ones and professionals, including | |

| | |parents of children with anxiety. | |

| |SANE |Open 4.30-10.30pm. For anyone affected by mental illness, including family, friends |0300 304 7000 |

| | |and carers. | |

|Deaf |SIGN HEALTH | offering daily updates in British Sign | |

| | |Language | |

| |Covid-19 info in BSL | | |

| | | | |

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download