Herc Holdings Inc
嚜澦erc Holdings Inc.?
2016 ANNUAL REPORT
OUR VISION
We aspire to be the supplier, employer and
investment of choice in our industry.
OUR VALUES
We do what*s right.
We*re in this together.
We take responsibility.
We achieve results.
We prove ourselves every day.
2016 NORTH AMERICAN
CUSTOMER MIX
2016 RENTAL REVENUE
BY MARKET
152% Local
148% National
183% Key Markets
Oil and
117% Upstream
Gas Markets
2016 FLEET
COMPOSITION
2016 RENTAL REVENUE
BY CUSTOMER
Aerial
119%
Booms
137% Construction
120% Industrial
Other, including:
1每43%Government
OUR MISSION
To ensure that end users of our equipment
and services achieve optimal performance
safely, efficiently and effectively.
2016 KEY FACTS
u One of the leading North American
equipment rental companies
u Estimated 3% market share in a highly
fragmented market
7% Scissors and Other
Earthmoving
11% Heavy
7% Compact
1
u Approximately 270 company operated
locations, principally in North America
u $1.55 billion in total revenues
u $3.56 billion in fleet (OEC)*
u 4,800+ employees
Material Handling
114%
Telehandlers
3% Industrial
13% ProSolutions
5% ProContractor
1
113% Trucks and Trailers
8% Other?
每 Disaster Recovery/Remediation
每 Infrastructure
每 Railroads
每 Utilities
每 Homeowners
每 Entertainment Production
每 Agriculture
每 Special Event Management
每 Facility Management
*
Original equipment cost (OEC) as of December 31, 2016, based on
American Rental Association guidelines.
?
Comprised of: 3% Air Compressors, 1.7% Lighting, 1.7% Compaction, 2% Other
A MESSAGE TO
OUR SHAREHOLDERS
I am pleased to present our company*s first annual report as an
independent public company and to share our progress in creating
a premier, full-line equipment rental company.
Herc Holdings Inc. became an independent,
publicly traded company on July 1, 2016, after
separating from Hertz Global Holdings, Inc.*s, car
rental business. As much as that date marks a
seminal event in our company*s history, it also
represents a critical milestone in our ongoing
business-transformation process. Upon our
separation we gained the flexibility to pursue a
long-term business strategy focused exclusively
on equipment rental markets and customers.
That strategy, which includes a number of new
initiatives, programs and actions, is already
showing results.
Our story includes more than 50 years of
demonstrated success as a leader in the
equipment rental industry. Beginning in 1965
as Hertz Equipment Rental Corporation, the
business established a reputation as the goldstandard provider of rental equipment across a
broad array of industries and markets through
its unmatched service and expertise. Today,
Herc Rentals Inc., the principal operating
subsidiary of Herc Holdings Inc., is poised to
build on that legacy through the business
transformation that we began in the second
half of 2015.
We started our transformation with an infusion
of new leadership, featuring decades of
experience in the equipment rental industry,
to drive the necessary operational improvement
across our business. In addition, in anticipation
of our separation we appointed seasoned and
highly regarded executives with demonstrated
success across a broad spectrum of industries
to lead and direct critical public-company
functions and activities.
The new leadership team rapidly coalesced
around three operational priorities: Expand
and Diversify Revenues; Improve Operating
Efficiencies; and Enhance the Customer
Experience. The following offers an overview
of our initiatives to date in each of these areas.
EXPAND AND DIVERSIFY REVENUES
To achieve the growth and deliver improving
financial results, we are expanding our products
and services, broadening our customer base,
enhancing our sales effectiveness, and focusing
our expansion on large urban markets.
Herc Holdings Inc. celebrated
its first day of trading on the
New York Stock Exchange by
participating in the opening
bell ceremony on July 1, 2016.
1 We have expanded and diversified our fleet
with a broader mix of equipment that enlarges
the range of customers and market segments
we serve.
1 We established a specialty business,
ProSolutions?, to provide specialized power,
pump, climate and remediation equipment for
projects that often require technical expertise
and a high degree of on-site customer support
for mission-critical projects. ProSolutions gives
us the opportunity to serve new customers and
markets, increase our value to existing customers,
and accelerate our overall growth.
2 0 1 6
A N N U A L
R E P O R T
1
IMPROVE OPERATING EFFICIENCIES
We are making steady progress across our
operations, with an emphasis on supplier
management, fleet availability, margin
improvement, and a strong safety culture.
1 We reduced the number of vendors per
category and class of equipment, and prioritized
our capital expenditures on premium brands
from top-tier suppliers. Along with providing
better buying power as we negotiate our fleet
purchases, our focus on high-quality equipment
reduces lifecycle costs and delivers better
end-of-service resale values while narrowing
the range of equipment brands and parts our
service and repair team must maintain.
1 We continue to make headway in reducing
fleet unavailable for rent (FUR), largely driven
by our Herc Rentals Operating Model, which
ensures a consistent approach to managing,
servicing and repairing our fleet and rapidly gets
equipment ready to rent again.
Our technology
enhancements include our
Herc Rentals mobile app,
which allows customers to
search our entire equipment
catalog; see rental rates by
day, week or month; submit
live reservations; and extend
or call equipment off rent,
among other user-friendly
features.
1 Our strategy to diversify our fleet includes an
emphasis on equipment that improves dollar
utilization to drive margin expansion. This
improvement will take time to gain full
momentum as new categories of fleet are
deployed across our operations and as our sales
organization gains more experience with the
new equipment and our customized solutions.
1 We have expanded our sales force and
optimized our sales territories to intensify our
engagement with current customers and reach
new customers more effectively. In addition,
we have equipped our sales force with focused
training, a best-in-class CRM system and
a technology tool that provides expert
pricing guidance, all of which improve the
professionalism and effectiveness of our team.
1 The ongoing population shift to major cities
will place increasing demand for new or
renovated infrastructure and buildings, which
should create sustainable growth opportunities
for our urban business. From January 2016
through March 20, 2017, we opened eight
new locations in major urban markets and
reconfigured a substantial number of existing
locations with fleet and expertise specific to the
dynamic operations of urban contractors. We
also closed eight locations, which were primarily
related to weak upstream oil and gas markets.
1 We are increasing ancillary revenues, which
grew by 17% in 2016 compared to 2015. Although
these revenues represent a small portion of our
overall revenues, most of the gains we realize
in this area directly benefit the bottom line and
become an important contribution to our
financial performance.
2
H E R C
H O L D I N G S
I N C .
1 We have made a renewed commitment to
building a safety culture across our business,
with an emphasis on ongoing training and
strengthened programs, such as a leadingindicator Safety Dashboard that embeds safety
awareness and behaviors into the daily operations
of every branch location. We have made excellent
progress in improving our safety performance,
but we know that we must remain vigilant and
active in this area in order to be equal to or
better than the industry average in safety.
ENHANCE THE CUSTOMER
EXPERIENCE
We continuously seek to differentiate our
business by delivering a superior customer
experience at every opportunity. That customer
experience depends on a number of factors,
including the variety and quality of the equipment
we offer, the ease of doing business with us
and the added value we offer through services
and technologies that improve customers*
productivity and efficiency.
1 Our investment in top-tier brands addresses
our customers* preferences and expectations for
gear that*s reliable, safe, efficient, and effective.
At the same time, we have added more solutions
experts to our team to help our customers achieve
the best results for their projects. More and more,
customers come to us for our insight, technical
knowhow, responsiveness and full commitment
to their success.
1 Our technology enhancements, including our
Herc Rentals mobile app, our refreshed website
and ProControl advanced telematics platform,
enable us to drive improvements in customers*
efficiency and productivity. In developing these
technologies, we have adopted a ※mobile-first§
philosophy to offer the convenience and
on-demand access to data and information
our customers increasingly expect.
1 Our new name and Herc Rentals brand reflect
the customer experience we seek to cultivate as
we build on more than 50 years of leadership in
the equipment rental industry. We intend to be a
comprehensive solutions provider across a broad
range of customer and market segments, product
categories, service and technology offerings,
and technical and project expertise.
TRANSFORMATION IN PROGRESS
The ultimate measure of our progress will be
reflected in our financial performance. Despite the
challenges of weak upstream oil and gas markets
this year, we made steady progress in the
implementation of our business transformation.
We reported $1.35 billion in equipment rental
revenue for 2016, a 4.2% decline compared with
$1.41 billion in 2015. Equipment rental revenues in
2015 included 10 months of operations in France
and Spain, which were divested in October
2015. Excluding the divestiture and impact of
foreign exchange, equipment rental revenue
increased 0.5%.
Excluding upstream oil and gas markets,
equipment rental revenue increased 8.1% in 2016
compared with 2015. The steady improvement
of results in key markets offset weak upstream
oil and gas markets in 2016. We reported
positive pricing improvements in 2016, with
key markets outside of upstream oil and gas
increasing 1.6% in 2016 compared with 2015.
Strong gains in renewals of national accounts
and growth in local revenues〞driven by our
expanded sales force and greater focus on major
urban markets〞helped to lift pricing.
We reported a net loss for 2016 of $19.7 million
compared with 2015 net income of $111.3 million.
The decline reflects the impact of lower results
from our oil and gas markets and losses from
sales of revenue earning equipment. In addition,
Our fleet reflects an expanding and diversified mix of
equipment to reach a broad range of customers and market
segments. New equipment categories, including contractorgrade tools and trucks, and cooling, heating, dehumidification,
remediation, and building maintenance gear, represent
additional opportunities to serve existing and new customers.
2 0 1 6
A N N U A L
R E P O R T
3
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